Contact Centre Trainee

**MAIN PURPOSE OF JOB**: Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. **QUALIFICATION & EXPERIENCE**: - Matric or relevant qualification - Customer Service experience in a Call Centre environment - Experience in people...

**TRAINEE TECHNICIAN** **DESCRIPTION** At Alstom, our ambition is to be a global leader in the transportation sector, in the digital age. Leading the way to greener and smarter mobility worldwide, Alstom develops and markets integrated systems that provide the sustainable foundations for the future of transportation. Alstom offers a complete range of...

**TRAINEE TECHNICIAN** **DESCRIPTION** At Alstom, our ambition is to be a global leader in the transportation sector, in the digital age. Leading the way to greener and smarter mobility worldwide, Alstom develops and markets integrated systems that provide the sustainable foundations for the future of transportation. Alstom offers a complete range of...

**TRAINEE TECHNICIAN** **DESCRIPTION** At Alstom, our ambition is to be a global leader in the transportation sector, in the digital age. Leading the way to greener and smarter mobility worldwide, Alstom develops and markets integrated systems that provide the sustainable foundations for the future of transportation. Alstom offers a complete range of...

TRAINEE TECHNICIAN  DESCRIPTIONAt Alstom, our ambition is to be a global leader in the transportation sector, in the digital age. Leading the way to greener and smarter mobility worldwide, Alstom develops and markets integrated systems that provide the sustainable foundations for the future of transportation. Alstom offers a complete range of equipment and...

At Alstom, we strive to be a global leader in the transportation sector.We lead the way to greener and smarter mobility worldwide by developing and marketing integrated systems that provide sustainable foundations for the future of transportation.Our company offers a complete range of equipment and services, from high-speed trains, metros, trams, and e-buses...

Gauteng, Midrand - R 450 000 - R 640 000 Annually Cost To Company (Market related, Negotiable) Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence Matric or equivalent 6 -8 years' experience in the...

**REPORTS TO**:Contact Centre Sales Manager **BASED IN**:Inland Region (Midrand) **QUALIFICATION & EXPERIENCE**: - Grade 12 or equivalent - Knowledge of customer service principles and practices - Telephonic Sales Support - Knowledge of administrative procedures - Knowledge of security industry beneficial - Fully bilingual **JOB REQUIREMENTS & OTHER...

**About Shared Mobility Africa**: Shared Mobility Africa is a leading player in the shared mobility industry, committed to transforming the way people move around urban environments. We provide innovative and sustainable transportation solutions. Join our dynamic team and be part of shaping the future of transportation in Africa. We are currently seeking a...

**About Shared Mobility Africa**: Shared Mobility Africa is a leading player in the shared mobility industry, committed to transforming the way people move around urban environments. We provide innovative and sustainable transportation solutions. Join our dynamic team and be part of shaping the future of transportation in Africa. We are currently seeking a...

**Main Purpose** The Call Centre Agent will plays a vital role in receiving inbound calls and respond to customer complaints. To contact current and potential customers from the formal or informal trade by telephone to solicit sales orders. Attend to customer queries and complaints. **Key Responsibilities** - **Communication & stakeholders**...

RPO's client is seeking a highly motivated and experienced Sales/Call Centre Manager to lead and manage their dynamic team. The ideal candidate will possess strong leadership skills, a proven track record in sales and call centre management, and a passion for the water industry. This role requires an individual who can drive sales performance, enhance...

We have an exciting opportunity for young energetic individuals, that are looking to kick start their career in the call center sector. Th contact center learnership opportunity will run for a period of months, made up of theory and practical components. Â **Requirements**: - must be aged between 18-28 years old - Completed Grade 12 successfully -...

Key ResponsibilitiesClient Relationship Management: Serve as the primary point of contact for clients, addressing queries and concerns in a timely and professional manner, and fostering strong relationships to ensure high levels of satisfaction and retention.Operations and Maintenance: Oversee the daily operations of the office space, ensuring it is clean,...

Job DescriptionClient Relationship ManagementServe as the main point of contact for all clients, addressing queries, concerns, and requests in a timely and professional manner.Foster strong relationships with tenants, ensuring a high level of satisfaction and retention. Organize and promote community-building activities and networking events to enhance...

**JOB PURPOSE** **RESPONSIBILITIES** **Administration Responsibilities** - Handling and logging of all first line customer and stakeholder enquiries on the predefined systems - Initiate outbound phone calls to customers utilizing provided leads or answers and responds to incoming calls - Utilize multiple software systems efficiently to access customer...

Client Relationship Management Serve as the main point of contact for all clients, addressing queries, concerns, and requests in a timely and professional manner. Foster strong relationships with tenants, ensuring a high level of satisfaction and retention. Organize and promote community-building activities and networking events to enhance tenant...

**Direct Reporting Line** Head: Student Recruitment **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

Client Relationship Management Serve as the main point of contact for all clients, addressing queries, concerns, and requests in a timely and professional manner. Foster strong relationships with tenants, ensuring a high level of satisfaction and retention. Organize and promote community-building activities and networking events to enhance tenant...

**Job Description: Level 2: Call Centre Sales Supervisor =Sales Outbound and Reconnection** **JOB TITLE**: Level 2 Call Centre Sales Supervisor (Customer Relations Coordinator Contact Centre) Reconnections **MAIN PURPOSE OF JOB**: - Ensure every moving client of FADT is assisted according to the required process. Achieve the required appointment numbers...