Contact Centre Trainee

The Team leader will be responsible for the management and performance of a team of Call Centre agents. The team leader will create an effective support team and strong business partnerships and in addition manage the relationship with the customers relative to the agreed and signed off Service Level Agreements (SLA’s) and required targets. The Team...

We are seeking a dynamic and proactive Contact Centre Intern to join our team. As a Contact Centre Intern, you will have the opportunity to gain valuable hands-on experience and play a vital role in our customer support operations. **Some responsibilities may include**: - Provide professional customer service support for queries related to microbiology,...

**Vacancy**: Commercial Contact Centre Manager **People/Function Management**: Duel reporting Commercial / Subscriber **Major Responsibilities**: - Handling of inbound and outbound queries escalated to your level. - Ensure correct and effective booking -communication with internal and external client. - Ensure great customer service is always delivered in...

Gauteng , Midrand (Market related) Our client in the Manufacturing industry has an EE opportunity available for a Management Trainee: Fleet to be based in the Midrand area. **Education and Experience Requirements**: - Relevant B Degree in Fleet/Transport or equivalent NQF Level 7 qualification - 3 years relevant working experience would be...

Gauteng , Midrand (Market related) Our client in the Manufacturing industry has an EE opportunity available for a Management Trainee: Fleet to be based in the Midrand area. **Education and Experience Requirements**: - Relevant B Degree in Fleet/Transport or equivalent NQF Level 7 qualification - 3 years working experience in the Automotive Industry -...

Handling Inbound and Outbound Calls, Ensure that Customers make buying Decisions, Cold Calling. **Job Types**: Full-time, Part-time Part-time hours: 40 per week **Salary**: R6,000.00 per month Ability to commute/relocate: - Midrand, Gauteng: Reliably commute or planning to relocate before starting work (required) **Experience**: - Cold calling: 3 years...

**Purpose of the Job**: Collections on accounts that are in arrears in order to rehabilitate the accounts in a cost effective manner. This is done primarily by telephone. Data capturing. Identifying queries and complaints on accounts. Customer Service. Achieve set productivity and collection targets. **Requirements**: - Matric - MUST - 1 year working...

We are looking for a skilled Call Centre Expert to provide top-notch customer service and resolve issues efficiently. As a member of the Defy Appliances team, you will be based in Midrand and work closely with customers and retailers.Main Responsibilities:Customer Liaison: Respond to customer inquiries and resolve issues via phone or emailTechnical Support:...

We are currently on a search for a call centre service advisor to join the largest manufacturer and distributor of major appliances company in Southern Africa, to be based in Midrand. In this role, the goal is to provide excellent customer service, resolve problems efficiently, and enhance customer satisfaction.KEY RESPONSIBILITIES:Liaising...

Contact Center Agents, Customer Service inbound & outbound Working in an exciting and growing company where you will be integral in helping to resolve customer queries. You will be part of contact center's large team and the front line for our customers, making it essential you have a positive and friendly approach. **Responsibilities**: Ensure all internal...

Contact Center Agents, Customer Service inbound & outbound Working in an exciting and growing company where you will be integral in helping to resolve customer queries. You will be part of contact center's large team and the front line for our customers, making it essential you have a positive and friendly approach. **Responsibilities**: Ensure all internal...

**About Shared Mobility Africa**: Shared Mobility Africa is a leading player in the shared mobility industry, committed to transforming the way people move around urban environments. We provide innovative and sustainable transportation solutions. Join our dynamic team and be part of shaping the future of transportation in Africa. We are currently seeking a...

Build a successful career with us We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings,...

**REPORTS TO**:Contact Centre Sales Manager **BASED IN**:Inland Region (Midrand) **QUALIFICATION & EXPERIENCE**: - Grade 12 or equivalent - Knowledge of customer service principles and practices - Telephonic Sales Support - Knowledge of administrative procedures - Knowledge of security industry beneficial - Fully bilingual **JOB REQUIREMENTS & OTHER...

Gauteng, Midrand A well established Telecommunication company based in Midrand is looking for an Internet Service Provider Call Centre Clerk to join their team **Minimum requirements**: - Matric required - Relevant tertiary qualification advantageous - 2+ Years experience working in a similar environment/ similar role - Experience on Percol8, Nagios,...

**MAIN PURPOSE OF JOB**: To provide superior service to internal and external customers via all contact channels and all media. **QUALIFICATION & EXPERIENCE**: - Matric or relevant qualification - Customer Service experience in a Call Centre environment would be advantageous - Computer literacy essential (MS Word, Excel, Outlook, Listener) **Duties and...

**MAIN PURPOSE OF JOB**: To provide superior service to internal and external customers via all contact channels and all media. **QUALIFICATION & EXPERIENCE**: - Matric or relevant qualification - Customer Service experience in a Call Centre environment would be advantageous - Computer literacy essential (MS Word, Excel, Outlook, Listener) **Duties and...

**Direct Reporting Line**: Campus Head **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...

**Direct Reporting Line** Head: Student Recruitment **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

**Overall Purpose of the Job**: The aim of a Command Centre Supervisor is to ensure the effective and smooth running of all aspects pertaining to the Command Centre and to ensure all staff provides superior service to all internal and external clients. **Requirements**: **1.1)** Matric certificate or equivalent qualification. **1.2)** Basic Life Support...