IT Call Co-ordinator
1 week ago
**Duties & Responsibilities**
- Providing excellent customer service.
- SLA Call Management
- Ensuring that SLA failures are prevented through regular interaction with the support team.
- Solving routine issues and escalating complex issues based on priority.
- Manage FNE calls completed on a daily basis.
- Tools Management.
- Updating tickets and concluding calls on the call logging system.
- Monitoring and delivering service desk outputs.
- Updating the call logging system.
- Implementing the first
- time resolution principle.
- Ensuring that regular updates are made to incidents and requests.
- Ensuring that all incidents and requests are assigned as per the process to relevant support team.
- Investigating and analyzing root causes as well as problem re-occurrences, in order to assist with incident and problem management.
**Desired Experience & Qualification**
- Works well under pressure
- Degree/Diploma in IT
- Ability to successfully execute many complex tasks simultaneously
**Job Types**: Full-time, Temporary
Contract length: 4 months
COVID-19 considerations:
Common surfaces are sanitized regularly
Ability to commute/relocate:
- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- IT Call Coordination / Administration: 2 years (required)
-
Project Co-ordinator
1 week ago
Midrand, South Africa Trans-Africa Projects (TAP) Full timeTAP is a specialized Engineering and Project Management consultancy, that has more than 25 years of experience in the electrical infrastructure environment. TAP covers the entire spectrum of electricity supply, from Generation through Transmission, Distribution up to Electrification work. TAP has been involved with the Independent Power Producers since 2011....
-
Academic Support Co-ordinator
3 weeks ago
Midrand, South Africa Vega School Full time**Vega School **is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education...
-
DC Co-Ordinator
1 week ago
Midrand, Gauteng, South Africa Vector Logistics Limited Full timeDC Co-Ordinator PermanentMidrandOverviewWe are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa.But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With...
-
Academic Support Co-ordinator
4 weeks ago
Midrand, South Africa IIE MSA and IIE Varsity College Full time**Direct Reporting Line**: **Campus Deputy Head** **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...
-
Technical Co-ordinator
4 weeks ago
Midrand, South Africa Fidelity Services Group Full time**Overall purpose of the job**:The purpose of the _Sales & Technical Co-ordinator_ is to run the day to day sales admin and technical co-ordinating activities of the Midrand Fire branch. The person needs to show a willingness to be flexible on functions and duties and be the offices general administrator and go to person **Duties & Responsibilities**: -...
-
Academic Support Co-ordinator X2
2 days ago
Midrand, South Africa IIE MSA and IIE Varsity College Full time**Direct Reporting Line**: Manager: Online Teaching and Learning **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher...
-
Academic Support Co-ordinator
4 weeks ago
Midrand, South Africa IIE MSA and IIE Varsity College Full time**Direct Reporting Line**: Manager : Online Teaching and Learning*** Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher...
-
Activities Co-ordinator
2 weeks ago
Midrand, Gauteng, South Africa Gateway Full timeAt Charlton Kings we care about our residents and we care about each other. That means you'll enjoy great career development working for an expanding organisation. Because we're a not for profit trust, we invest every penny we make in the people who live in our homes and the people who work here too. This means better quality care and lovely homes for our...
-
Hygiene Co-ordinator
4 days ago
Midrand, South Africa Fidelity Services Group Full time**CORE PURPOSE** To be responsible for all internal cleaning and hygiene administration, internal cleaning material and hygiene refill quotations and dispatching of stock and to ensure all processes are complied with accordingly. **PRINCIPLE ACCOUNTABILITIES** - Ensure the Cleaning mailbox order process is actioned and maintained daily on all orders. This...
-
DC Co-ordinator
6 days ago
Midrand, Gauteng, South Africa Vector Logistics Full timePermanentMidrandOverviewWe are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa.But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled,...
-
Operations Co-ordinator/manager
2 days ago
Midrand, South Africa Placements Africa Full time**OPERATIONS COORDINATOR / MANAGER** **BASED IN GAUTENG - Midrand** **KEY PERFORMANCE AREAS**: **Supply Chain Function**: - Manage the receiving and dispatching of all products from suppliers and maintain relating documents. - Ordering of chemicals and related products from supplier base. - Stock control and Forecasting - Month end Stock counts,...
-
Technical Coordinator
3 days ago
Midrand, South Africa Fidelity Services Group Full time**PURPOSE**: The aim of a Technical Coordinator is to book, schedule and co-ordinate service calls. **QUALIFICATION & EXPERIENCE**: - Matric or equivalent - Minimum 2 years admin experience Key Performance Area: - ** Booking Service Calls** - Answering all incoming telephone calls in an efficient and professional manner - Arrange service requests in...
-
Executive Assistant to CEO
4 weeks ago
Midrand, South Africa Talent 101 Full timeTo provide professional secretarial and office support/administration services including diary management to the office of Chief Executive Officer (CEO). Facilitate operational efficiency and assist the CEO to achieve strategic objectives. To manage the administrative requirements of the office of the CEO and assist with scheduling, planning and coordinating...
-
Personal Assistant
3 weeks ago
Midrand, South Africa Capital Auto World Full timeA well-established motor dealership seeks a highly experienced and dynamic **Personal Assistant** **Duties & Responsibilities** - Provide high level of professional support to the DP - Maintaining of strict confidential protocols regarding correspondence and communication - Assisting in queries and day to day co-ordination of operational tasks related to...
-
Executive Assistant to CEO
1 day ago
Midrand, South Africa Talent 101 Full timeTo provide professional secretarial and office support/administration services including diary management to the office of Chief Executive Officer (CEO). Facilitate operational efficiency and assist the CEO to achieve strategic objectives. To manage the administrative requirements of the office of the CEO and assist with scheduling, planning and coordinating...
-
Receptionist
4 weeks ago
Midrand, South Africa Office & Co Full time**About the Receptionist Position**: As a Receptionist at Office &C Co, you'll be our clients' first point of contact, greeting them and providing guidance for their visit. From notifying clients of guests to providing directions to a specific part of the office, our Receptionist will be willing to work with visitors to address their needs. Additionally,...
-
Plant Controller
3 weeks ago
Midrand, South Africa NETWORK IT BRUMA Full time**Job & Company Descriptions** One of my clients are currently on the looking for a **Financial Controller. **The dynamic company has grown from strength to strength on the executive corporate level. As a **Financial Controller,** you will maintain, manage and coordinate management accounting and costing activities. Provide costing and other information to...
-
Personal Assistant
1 week ago
Midrand, South Africa Fidelity Services Group Full time**Personal Assistant**: A vacancy exists for Personal Assistant/PA to the General Manager for Special Projects, based at the Midrand Branch. The main purpose of the position is to provide co-ordination, administrative and secretarial support. **Minimum Requirements** - Grade 12. - Administrative/Secretarial Post School Qualification. - At least 3-5 Years’...
-
Sales Representative
4 weeks ago
Midrand, South Africa Bayteck Fire Cc Full timeBayteck, a national Risk Management Company is looking for vibrant and pro-active **Key Account Sales Staff** with excellent communication skills and good telephone etiquette. Position Requirements: General knowledge of Health and Safety Act and associated fire fighting equipment and systems advantageous. Sales and marketing of essential products, items,...
-
Sales and Marketing Administrator
3 weeks ago
Midrand, South Africa Sentinel Staffing Services Full time**Duties and Responsibilities**: **1) Marketing**: - Management and coordination of all marketing activities - Co-ordinate and facilitate all event marketing - Create content and be involved in content planning meetings and pitch ideas for the website and social media channels - Maintenance of the Company Website - Monitor, track, analyse and report on...