Call Center Manager

Call Center Representative responsibilities include: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they...

EKS Solutionz is seeking to give young individuals an opportunity to join our Call Centre.The position will be based at our office in Oak Avenue, Randburg. **Our Offer includes R3500 Basic Salary + R500 attendance bonus + Commission + Daily/Weekly/Monthly Incentives.** We require the following: - **Call Centre lead warming, lead generation or sales is...

We are currently recruiting for a Call center manager which is a contract position with one of our clients.We are currently recruiting for a Call Center Manager which is a contract position which with one of our clients. We need someone who is available immediately and has experience in the role.RequirementsMinimum of 3 years experience as a Contact Centre...

We are currently recruiting for a Call Center Manager position with Energy at Work Projects, a contract role with one of our esteemed clients.We seek an experienced professional who can assume immediate responsibility and has a proven track record in managing contact centers.Minimum of 3 years experience as a Contact Centre ManagerMust have managed at least...

We are currently recruiting for a Call Center Manager contract position with one of our clients at Energy at Work Projects. This is a contract role that requires immediate availability and experience in managing contact centers. Key Requirements: * Minimum of 3 years experience as a Contact Centre Manager * Must have managed at least 8 Team Leader or over...

Call Centre Agents Needed - Requirements - Matric - South African ID - Previous Call Centre Experience will be an Advantage **Salary**: From R4,500.00 per month **Education**: - High School (matric) (required)

REQUIREMENTS - Grade 12\Matric - Must have 1-2 years sales experience within a call center - Excellent communication skills (written and verbal) - Clear criminal and credit record. - Must have strong background as a call center agent including outbound and inbound call center experience. **Job Type**: Permanent **Salary**: From R4,500.00 per month

Kairos International (Randburg) is on the hunt for seasoned sales agents. We require you to have a minimum of 1 year experience as a sales agent either in a call center or on the field. be able to travel to Randburg. **Salary**: R3,500.00 - R10,000.00 per month Ability to commute/relocate: - Randburg, Gauteng: Reliably commute or planning to relocate...

Job Description Hello Future Call Center Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the...

**Job description** We are passionate about growing people and we currently have opportunities in our lead generation space for passionate and driven people who are ambitious and want to develop their careers in the call center space. As a growing company, there is exceptional growth potential for the right people. If you believe that you are such a person...

**Purpose of the Job**: The purpose of Call Centre Supervisor role is to supervise and co-ordinate a team of Call Center Agents, ensuring efficient and effective customer service delivery, adherence to company policies, and achievement of performance targets by providing high-quality customer service. **Job Objectives**: **All aspects of overseeing Call...

**Position Title: WFM - Team Lead Planning** **Position Summary**: The primary responsibilities of a Workforce Management (WFM) Planning Team Leader includes: - To lead a team of Workforce Management Planners to ensure that the call center's staffing levels are in line with the business's needs. Some of the key responsibilities of a WFM Planning Manager...

**Position Title: WFM Planner** **Position Summary**: **The primary responsibilities of a Workforce Management (WFM) Planner includes**: - Management of multiple accounts/sites end to end planning - Developing and maintaining accurate forecasting and capacity planning models to ensure efficient and effective staffing levels - Monitoring call center metrics...

Customer Service Fixed Term Contract PositionContract based in RandburgTo Start ASAPMain Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct...

Our client in the **Hair Care industry** is currently looking for a **Call Centre Agent **in **Randburg.** **Duties & Responsibilities**: - Obtaining client information by answering telephone calls or responding to messages left on the answer phone. - Ensuring that the clients profile and details are completed as accurately and completely as is possible....

Job Description To lead the call centre team of agents by monitoring and driving the delivery of targets and ensuring customer satisfaction Responsible for a combination of sales and customer service including cross-selling to clients as well as nurturing the client relationship Must be knowledgeable on all aspects of the company products, processes and...

We are looking for seasoned Team Leaders to join our dynamic team in our inbound customer service and sales contact centre **Role Purpose** To manage and direct call centre agents in achieving their required daily, weekly and monthly performance targets. To take accountability for Call Centre Agents through daily monitoring, compilation of reports and...

Kairos International (Randburg) is on the hunt for Outbound Call Centre Sales Agents who have sold **ROADSIDE AND MEDICAL ASSISTANCE** products. We require you to have a minimum of **1 year experience** in the above role and be able to travel to Randburg. Our offer includes R3700 basic salary plus a very lucrative commission model together with...

This role is a fulltime position with the responsibilities of assisting a team of approximate 6 people. A strong background in a call centre is a basic requirement, along with a background in Customer Service, Financial Coaching, and Debt Management. **Overview and Requirements**: - 2 to 3 years Team Leader / Customer Service experience in a Call Centre -...

Job Description Dear Future, Call Centre Agent Role Purpose: Telephonic communication with client base to provide accurate product information in line with standards protocols. Are you someone who can: - Drive significant growth and profitability in the context of cost management. - Manage costs / expenses within approved budget to achieve cost...