Support Desk Technician

As a Support Desk Technician, you be responsible for managing all incoming service requests by establishing an effective working relationship with customers. You will be required to maintaining accurate information about customer records for billing purposes. **Requirements**: - Relevant Tertiary Qualification - 7 years' experience in an IT performance...

**Job Details**: **Department** **Information Technology** **Minimum experience** **Mid-Senior** **Company primary industry** **Information Technology and Services** **Job functional area** **Information Technology** **Salary** **R250 000 - R300 000 per annum** As a Support Desk Technician, you be responsible for managing all incoming service...

**IT Help Desk Technician Job Description**Qetello Holdings is recruiting for an IT Help Desk Technician to join our team. The successful candidate will be responsible for providing technical support to customers, identifying trends in customer issues, and recommending proactive solutions or process improvements.Key Responsibilities:Provide timely and...

We are looking for a competent IT help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

IT Service Desk Technician (Helpdesk 1st Line Support)Job PurposeService Desk Technician providing first-line support to Client Sites using Remote Tools.Duties and ResponsibilitiesValidate newly created tickets from all sources using Validation Matrixes.Validate customer details (contact customer if required).Validate first pass assessment of impact and...

Service Desk PositionTalentCru seeks a skilled Service Desk Technician to join our team, providing top-notch support to our clients.Key ResponsibilitiesIssue Resolution: Resolve technical issues reported by customers through various channels, utilizing case management documents and notes to ensure accurate resolution.Communication: Maintain regular...

About the RoleThe Help Desk Technician is responsible for providing technical support to employees, troubleshooting hardware and software problems, and coordinating repairs with vendors.Key Responsibilities:Help Desk Support: Provide technical support to employees, troubleshoot hardware and software problems, and coordinate repairs with vendors.Software...

Global AV Service Desk Technician will provide support to our global clients. Daily tasks may include though are not limited to: - Incident response, monitoring, investigation, project implementation, as well as advanced operational support. - Provide resolution of potential and actual service problems. - Supervise the prioritisation of tickets, queue...

Centurion, Johannesburg - Information Technology **Help Desk Coordinator (JB3235)** **Centurion, Johannesburg** R25 000 - R28 000 per month **Duration**: Permanent **Overview** **Minimum Requirements**: Bachelor's degree in information technology or related field is a plus. Proven experience in a help desk or technical support role, with a strong...

The National Service Desk Manager is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving. The National Service Desk Manager should have a solid technical background combined with customer...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To solve IT user queries and problems. Provide high level support on complex problem resolution, advise on new established systems and train...

Support Desk CoordinatorOne of SA's leading IT support companies is looking for an experienced Support Desk Coordinator with at least 6 years' experience to handle client requests and organize the technicians in Rivonia, Johannesburg.Duties & ResponsibilitiesThe purpose of the position:Receiving calls from clients, obtaining information on the problem,...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To solve IT user queries and problems, provide high level support on complex problem resolution, advise on new established systems and train...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: To solve IT user queries and problems, provide high level support on complex problem resolution, advise on new established systems and train...

Our client is a global leader in fleet and mobile asset management, providing custom hardware and software solutions that enable their customers to reach their goals. With operations in over 120 countries, they have won multiple awards for their industry-leading services. We are looking for an experienced Infrastructure Support Technician for our client's...

Wesbank is looking for a talented Trading Desk Support Specialist to join our team. In this role, you will provide critical support to our traders by monitoring and ensuring the seamless execution of client and trading desk transactions.Key Responsibilities:Analyze and resolve trade-related issues to ensure operational accuracy and efficiency.Develop and...

**Responsibilities**: - Perform remote troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue and details provided by customers - Walk the customer through the problem-solving process - Direct unresolved issues to the next level of support personnel - Provide accurate information on IT products...

Job DescriptionSelect One is a specialist consulting partner that offers complete technological solutions. We are looking for a skilled Junior Helpdesk Support Technician to join our team.The Application Support Technician will be a member of our customer support team, responsible for troubleshooting applications, documenting issues and resolving conflicts....

**Main Responsibilities** - 1st line IT and Technical support - Answer all incoming calls from customers - Logging and tracking of incidents and requests - Assignment of tickets to the relevant department while making sure that the tickets are properly classified and prioritized - Ability to provide first time resolution by using available tools -...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: The Client Service Desk are the 1st point of contact for TU clients, by providing excellent customer service and support when assisting with access requests, queries and supplying knowledge and information to enable them to work our products effectively and efficiently. On a day - to - day...