Sales Team Manager
2 weeks ago
**About the Role**:
Reporting directly to the Head of Operations, the Operations Sales Team Manager will be an inspiring and dynamic professional with 3-5 years of sales team management experience. They will excel in motivating their team, setting clear goals, and fostering open communication. With a passion for sales, exceptional leadership skills, and a results-driven mindset, they will drive their team to exceed monthly targets while ensuring outstanding customer service.
**Requirements**:
Relevant Tertiary Qualification
3 - 5 years proven sales team management experience (not a stand-in 2IC role)
Must have E-commerce sales experience
Must have experience in Sales Campaign management
Experience in managing a team of E-commerce Call Centre Sales Agents
Previous experience within a sales management role in a financial institution advantageous Proven CRM and reporting on Excel and PowerPoint
Ability to communicate with all ‘levels’ within the business
Extensive sales and leadership experience, and ability to coach, train and mentor staff
Organizational and time-management skills
Ability to identify sales orientated leads and direct to sales teams.
Must be sales and target driven, and able to focus on performance in a sales environment
Ability to manage staff expectations in line with business requirements.
Ability to set and follow standard operating procedures.
Passion for Sales and Customer Service.
**Responsibilities**:
Manage a team or teams of E-commerce Call Centre Sales Agents - Inbound and Outbound
Delegating tasks, setting of targets and deadlines for the team.
Set daily, weekly goals ensuring monthly sales targets are met.
Recognize high performance and reward accomplishments.
Creating a team environment with an open communication culture.
Motivate and inspire team members.
Develop clear team goals and strategies to reach these.
Develop and implement an action plan for team when targets are not reached.
Communicate clear instructions to team members.
Highlight training needs and provide coaching.
Resolve issues and manage conflicts.
Ensure quality sales and customer service calls to all our clients.
Meeting quality control standards.
Monitor, evaluate calls made and received in the Call Centre (Sales and Service).
Manage day-to-day operations and activities which include but are not limited to the following:
- Sales performance discussions.
- Return to work discussions.
- Absenteeism Management.
- Performance Management.
- Documented Monthly One on one staff reviews.
- Time Keeping Management.
- Mailbox’s and queues are timeously worked - Same day SLA.
-
Sales Agent
2 days ago
Woodstock, South Africa Two Three Bird Full time**Purpose**: We are looking for energetic people to join our specialist cyclist insurance solutions company based in Woodstock, Cape Town. If you are keen to work with international clients and learn about insurance, we want to hear from you. You would be responsible for calling leads and closing the sale, therefore you should feel comfortable speaking over...
-
Us Sales Agent
1 week ago
Woodstock, South Africa Surgo HR & Training Full timeSurgo has partnered up with a specialist global cyclist insurance solutions company and they are looking for an energetic and motivating Sales Agent to join their team based in Woodstock, Cape Town. If you are keen to work with international clients and learn about insurance, we want to hear from you! **Job Purpose**: You would be responsible for calling...
-
Call Centre Sales Agent
2 days ago
Woodstock, South Africa Megan Förg Consulting Full time**About the Role**: Opportunity available for a Sales Agent with experience in Outbound Sales, E-Commerce and Superior Customer Service experience. **Requirements**: Matric. Strong sales experience critical. 3-5 Years Call Centre experience E-Commerce/Chatbot experience Financial services experience (advantageous) Microsoft Office, with proven Excel...
-
Junior Sales Administrator
16 hours ago
Woodstock, South Africa JSM Business Services Full timeJunior Sales Administrator - Woodstock Overall Purpose: To provide administration support to the Sales Department **Duties**: - Capturing of orders and invoices accurately and timeously - General Administrative details - Taking of messages and passing on of these to the relevant member of the sales team Minimum Requirements: - Grade 12 or equivalent -...
-
Social Media Manager
7 days ago
Woodstock, South Africa M2Bio Sciences Full timeWHO WE ARE AND WHAT WE DO MBio Sciences is among the few research-based companies completing clinical trials in psychedelic and medicinal-mushroom-based therapies, as well as CBD therapies. WHO WE ARE LOOKING FOR EXPERIENCE AND QUALIFICATIONS REQUIRED Qualifications are not necessarily required, but preference will be given to persons with a certificate,...
-
Operations and Service Delivery Manager
2 days ago
Woodstock, South Africa Megan Förg Consulting Full time**About the Role**: The Operations and Service Delivery Manager manages and leads the technical team and is responsible for all technical and technical services delivery. The Technical Director is responsible for the technical architecting of solutions and the managing the technical landscape. A project manager organises and manages project, the Operations...
-
E-commerce and Digital Marketing Manager
7 days ago
Woodstock, South Africa Kontak Recruitment SA Full timeWoodstock, Cape Town, Western Cape - Marketing/Public Relations **e-Commerce and Digital Marketing Manager (JB4345)** **Woodstock, Cape Town (Office Based)** **R900 000 - R1 100 000 CTC per annum** **Medical Aid, Provident Fund, Performance-Based Bonus** **Permanent** - Innovative e-Commerce and Digital Marketing Manager who is ready to lead and evolve the...
-
Junior Real Estate Broker
2 weeks ago
Woodstock, South Africa Quay 1 International Realty Full time**Dynamic Real Estate Broker in Woodstock, Cape Town** Are you a passionate, professional, and goal-oriented individual seeking a rewarding career in real estate? Join our innovative and internationally affiliated leading Real Estate Brokerage, currently expanding its team in Woodstock of Cape Town. **About Us**: Our brokerage is recognised for its...
-
Junior Real Estate Broker
2 weeks ago
Woodstock, South Africa Quay 1 International Realty Full time**Dynamic Real Estate Broker in Woodstock, Cape Town** Are you a passionate, professional, and goal-oriented individual seeking a rewarding career in real estate? Join our innovative and internationally affiliated leading Real Estate Brokerage, currently expanding its team in Woodstock of Cape Town. **About Us**: Our brokerage is recognised for its...
-
Insurance Call Centre Agent
16 hours ago
Woodstock, South Africa Lewis Full timeLewis Stores is seeking to employ experienced and competent Insurance Call Centre Agents. The role reports to the Insurance Call Centre Manager. **Insurance Call Centre Agent (x4)** **Based at Insurance Call Centre Woodstock, Cape Town** The individual will be a Call Centre Agent, part of a team of Call Centre Agents that: - Sell insurance products...
-
Lead Nurturer
2 weeks ago
Woodstock, South Africa Quay 1 International Realty Full time**About Us**: We are a leading, innovative, and internationally-affiliated Real Estate Brokerage that values professionalism, forward-thinking, and a results-driven approach. As we continue to grow, we are looking for a passionate and dynamic lead nurturer to join our team in Cape Town, Western Cape. **Job Summary**: As a Lead Nurturer, you will be...
-
Sourcing Manager
2 weeks ago
Woodstock, South Africa MyRunway (Pty) Ltd Full timeReady to shape the future of online retail? MyRunway, the trailblazing force in e-commerce, is on the lookout for a dynamic and forward-thinking Sourcing Manager to join our epic team. If you've got a knack for spotting the next big thing, negotiating like a boss, and building killer supplier relationships, we want YOU! **What You'll Do**: As our Sourcing...
-
Company Accountant
Found in: Whatjobs ZA C2 - 3 days ago
Woodstock, South Africa CA Financial Appointments Full timeMy client, a stable and successful leader in their field in the wholesale and distribution sector, is in search of a hands-on Company Accountant or Financial Manager to take charge of the organization's financial health. You will oversee the accounting function, ensuring precise financial reporting, and managing day-to-day financial operations. As the...
-
Company Accountant
Found in: Adzuna ZA B C2 - 2 days ago
Woodstock, South Africa Adzuna ZA B C2 Full timeMy client, a stable and successful leader in their field in the wholesale and distribution sector, is in search of a hands-on Company Accountant or Financial Manager to take charge of the organization's financial health. You will oversee the accounting function, ensuring precise financial reporting, and managing day-to-day financial operations. As the...
-
Collections Operations Manager
2 weeks ago
Woodstock, South Africa Nimble Group Full time**Reporting to**: Operations Executive **Job Purpose**:Specialised Collections** -** To lead, motivate and develop the Team Managers and Agents, taking responsibility for their development and maximising the productivity, compliance to legal and contractual obligations (SLA's) and effectiveness of the area with the goal to maximise the net recoveries. To...
-
Planning Analyst
1 week ago
Woodstock, South Africa MyRunway (Pty) Ltd Full timeAre you a numbers whiz with a passion for fashion? Do you dream in Excel spreadsheets and trend forecasts? MyRunway, the ultimate destination for savvy shoppers, is on the lookout for a dynamic Planning Analyst to join our trendsetting team in Cape Town! **About Us**: At MyRunway, we're not just about following trends - we're about setting them. Our dynamic...
-
Operations Manager
5 days ago
Woodstock, South Africa Intersect-HP Full timeThe Operations Manager is responsible for developing, aligning and executing the strategies established in his/her program through the proper planning, coordination, development and motivation of Team Leaders, with the aim of providing quality service that meets both the client’s and TELUS International’s standards. You will be responsible for...
-
Logistics Projects Manager
2 weeks ago
Woodstock, South Africa MyRunway Full timeMyRunway is one of the top e-tailers in South Africa. We are innovative, fashionable and dynamic and we are seeking a Logistics Projects Manager to join our team in Germiston. In this position, you will be working very closely with our Head of Operations to roll out various projects, this will include a wide scope of projects from retail store rollouts to...
-
Operations Manager: Customer Care
1 week ago
Woodstock, South Africa Nimble Group Full time**Reporting to: Operations Executive** **Job Purpose**: To lead and cultivate a strong client and customer relationship by developing strategic action plans, fostering growth through improved recoveries, regular and accurate reporting, and regular interactions with internal and external stakeholders to optimize recovery profits. Ensure compliance with...
-
Data Systems Manager
16 hours ago
Woodstock, South Africa Desmond Tutu HIV Foundation Full time**Overview**: **Reference** DTHF-039 **Salary** ZAR/month **Job Location**: - South Africa - City of Cape Town Metro - Cape Town - Woodstock **Job Type** Permanent **Posted** Tuesday, May 02, 2023 **Closing date** 17 May 2023 23:59 **DATA SYSTEMS MANAGER** **PERMANENT** **HEAD OFFICE, WOODSTOCK** The Desmond Tutu Health Foundation (DTHF) is a...