Operations and Service Delivery Manager

The Operations Supervisor is required to manage the business unit’s delivery of services. It will also be expected that the incumbent develops and coordinates DTS operations; improves fleet systems and processes; and manages and motivates a team to excel to a level of high performance and driver service delivery. The incumbent will be accountable for DTS...

Team Manager (Customer Services) Reporting to: Operations Manager: Customer Services & Process Recoveries Job Purpose: To manage the day-to-day activities of the team members, driving daily targets and expectations as well as coaching and guiding the customer service consultants to achieve a 1 touch resolution on all queries, request and complaints...

**ABOUT THE ROLE** The Deal Team Operational Analyst plays a crucial role in overseeing and implementing approved operational plans for new deal onboarding, and analysing trends in post-onboarding deals. This role requires strong analytical skills, exceptional organizational abilities, and a deep understanding of operational processes. The analyst is...

Shrike Marine an electronics systems developer, and cable and harness manufacturer, requires an accounts manager. Reporting to the Sales and Marketing Manager your duties will include: - Service existing accounts and visit clients to evaluate needs, reporting back to management. - Prepare and maintain meticulous records in the Customer Relationship...

Our client is looking for customer services agents to service their customers on a mobile network campaign. **Responsibilities**: - Identify and assess customers' needs to achieve satisfaction, striving for first-call resolution whenever possible. - Provide accurate information regarding mobile network plans, services, billing inquiries, technical support,...

**About the Role**: Reporting directly to the Head of Operations, the Operations Sales Team Manager will be an inspiring and dynamic professional with 3-5 years of sales team management experience. They will excel in motivating their team, setting clear goals, and fostering open communication. With a passion for sales, exceptional leadership skills, and a...

**About us** Step into the wild world of OneDayOnly - South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why overcomplicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million potential savvy...

Woodstock - military electronics development and cable harnessing company. Schedule and supervise a small team of skilled technicians. Control output and manage productivity. Oversee purchasing and stores to ensure delivery deadlines are met. Handle HR related admin issues to optimise workflow. **Prerequisites** University degree Excllent Excel...

**About the Role**: The purpose of this role is to manage day to day Fundraising & Marketing Operations and ensuring sustainability and visibility for the client’s work through both functions but also through an integrated discipline approach. **Requirements**: Bachelor’s degree in a relevant field such as marketing, communications, business...

**Are you a master at juggling multiple projects while keeping everyone on track and on budget? Do you thrive in a collaborative environment where creativity and innovation are valued?** **Yes? Awesome. Isoflow is a UX & UI design company with a close-knit team of driven individuals delivering delightful digital design solutions.** We are currently looking...

Reporting to: Senior OHS Nurse Department: Health, Safety and Occupational Health Location: Various Sites Contract Type: Permanent PURPOSE: The main purpose of the OH Clinic Assistant function is to support the medical personnel with administrative and screening tasks within the department. **KEY JOB FUNCTIONS**: - Ensure all audiometric and spirometry...

MyRunway is one of the top e-tailers in South Africa. We are innovative, fashionable and dynamic and we are seeking a Logistics Projects Manager to join our team in Germiston. In this position, you will be working very closely with our Head of Operations to roll out various projects, this will include a wide scope of projects from retail store rollouts to...

Hey there trendsetter! Are you ready to step into the spotlight and make waves in the world of online fashion? MyRunway is on the lookout for an Ecommerce Account Manager to join our style squad! With our finger firmly on the pulse of the latest trends, we're all about moving fast, embracing change, and celebrating success together. If you're passionate,...

Published - March 19, 2024 - Location - Woodstock, South Africa - Category - Business - Job Type - Full-time - Salary Type - Monthly Salary - Salary - R12 000 - R20 000 **Description**: **Logistics Supervisor - Woodstock, Cape Town - R12 000 - R20 000** **Manage all processes involved to ensure the effective and efficient delivery and installation of...

**ABOUT THE ROLE** The L&D Facilitator is dynamic and dedicated individual who will play a pivotal role in enhancing the skills and knowledge of individuals within our call centre environment and beyond. The L&D Facilitator will be instrumental in designing, delivering, and evaluating comprehensive training programs that empower our staff to excel in their...

**Reporting to**: Operational Analyst **Job Purpose**: Processing and validating data to be loaded into internal systems. **Location**: Woodstock, Cape Town **KEY PERFORMANCE AREAS**: Under the management / direction of the Operational Analyst, the Junior Data Analyst will have the following responsibilities (including but not limited to): - Analyse new...

My client, a stable and successful leader in their field in the wholesale and distribution sector, is in search of a hands-on Company Accountant or Financial Manager to take charge of the organization's financial health. You will oversee the accounting function, ensuring precise financial reporting, and managing day-to-day financial operations. As the...

My client, a stable and successful leader in their field in the wholesale and distribution sector, is in search of a hands-on Company Accountant or Financial Manager to take charge of the organization's financial health. You will oversee the accounting function, ensuring precise financial reporting, and managing day-to-day financial operations. As the...

**Reporting **to**: Specialised Collections Team Manager **Job Purpose**: As a Specialised Collections Agent you will be responsible for the collection of debt in more specialised and complex cases. You will work on individual cases from beginning to end and be expected to take ownership of each case. Your responsibilities will include conducting research,...

**ROLE PURPOSE** The Senior Supervisor is required to effectively assist the Operations Manager with the functioning of Digicall Transport Solutions (DTS). This includes assisting with business operations, client services, driver recruitment programme, and Call Centre management. **QUALIFICATIONS** - Minimum: Grade 12 or equivalent NQF level 4 - Preferred:...