Disability Claims Administrator

4 weeks ago

Cape Town, South Africa Momentum Corporate Full time

**Introduction**

**Role Purpose**

Provide efficient and effective administration support to ensure the smooth running of a functional area.

**Requirements**:

- Qualification minimum: Grade 12 (NQF Level 4)
- A working knowledge of Office 365
- Intermediate Excel
- 1 to 2 years relevant experience
- Understanding of the Group Insurance Industry
- Exposure and knowledge of the Disability process
- Understanding of basic medical terms

**Duties & Responsibilities**

**INTERNAL PROCESS**
- Receive and manage all calls from internal and external clients.
- Provide first time call resolution to resolve all queries timeously and effectively.
- Dealing with clients in a competent, efficient and professional manner in accordance with the quality standards.
- Perform an efficient and accurate administrative function.
- Ensure accurate completion of documentation as per departmental guidelines in order to meet client needs.
- Take ownership of escalated and unresolved queries and ensure they are resolved timeously and effectively
- Compliance with workplace policies and procedures
- Identify risks to the company and escalate accordingly.
Engage with appropriate training interventions to promote own professional development.
- Actively live the MMH values
- Maintain effective client relationships to ensure successful service delivery and support.
- Monitor customer delivery constraints and escalate exceptions to management.
- Maintain positive and productive relationships with key clients.
- Scanning and Indexing.
- Update workflow system and upload documents with personal member information.

**CLIENT**
- Build and maintain relationships with clients and internal and external stakeholders.
- Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
- Make recommendations to improve client service and fair treatment of clients within area of responsibility.
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

**PEOPLE**
- Develop and maintain productive and collaborative working relationships with peers and stakeholders
- Positively influence and participate in change initiatives.
- Continuously develop own expertise in terms of professional, industry and legislation knowledge
- Contribute to continuous innovation through the development, sharing and implementation of new ideas
- Take ownership for driving career development

**FINANCE**
- Identify opportunities to enhance cost effectiveness and increase operational efficiency
- Manage financial and other company resources under your control with due respect
- Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

**Competencies**
- Planning and Organisation Skills
- Accountability
- Adaptability
- Results Orientation
- Attention to Detail
- People Skills
- Customer Orientation
- Business Administration Skills
- Business Writing Skills
- Communicating with Impact

  • Disability Claims Assessor

    4 weeks ago

    Cape Town, South Africa Momentum Corporate Full time

    **Introduction**Role Purpose** - Provide efficient and effective administration support to ensure the smooth running of a functional area.**Requirements**: **Experience and Qualifications** - Grade 12 (NQF Level 4) - Intermediate Excel - 1 - 2 years relevant experience - Experience in disability claims process. - Understanding of the Group Insurance Industry...

  • Disability Claims Assessor

    1 day ago

    Cape Town, South Africa Momentum Corporate Full time

    **Introduction**Role Purpose** - Provide efficient and effective administration support to ensure the smooth running of a functional area.**Requirements**: **Experience and Qualifications** - Grade 12 (NQF Level 4) - Intermediate Excel - 1 - 2 years relevant experience - Experience in disability claims process. - Understanding of the Group Insurance Industry...

  • Claims Administrator

    7 days ago

    Cape Town, South Africa Hewitt Colenbrander Recruitment Full time

    DUR002137 – ADMINISTRATOR (SENIOR BINDER) – CPT NORTHERN SUBURBS Purpose of the job:To focus on the administration of claims within in the Binder Holder Administration department.Required Qualifications Matric with strong accounting and mathematical abilitiesMinimum of 2 years’ experience in a similar roleDegree/ Diploma or equivalent will be an...

  • Disability Claims Administrator

    2 weeks ago

    Cape Town, Western Cape, South Africa Momentum Corporate Full time

    IntroductionRole PurposeProvide efficient and effective administration support to ensure the smooth running of a functional area.Requirements: Qualification minimum: Grade 12 (NQF Level 4) A working knowledge of Office 36 Intermediate Excel 1 to 2 years relevant experience Understanding of the Group Insurance Industry Exposure and knowledge of the Disability...

  • Claims Consultant

    3 weeks ago

    Cape Town, South Africa Intelligent Debt Management Full time

    **IDM Protect Claims Consultant (S**1**)** Key Responsibilities - Ensure seamless claims notification of loss and hand over to claims administrative team - Ensure timely claims feedback per interval to our customers - Claims processing and administration and/or validation - Record maintenance and filing of all claims documents (system-related) - Claims...

  • Claims Administrator

    7 days ago

    Cape Town, South Africa Hewitt Colenbrander Recruitment HC Recruit Full time

    Technical Competencies and responsibilitiesStrong knowledge of administration principles.A good understanding of the Employee Benefits industry will be beneficialPractical experience on Microsoft Office 365 (Outlook, Word, Excel, Teams)Death and Disability Claims.Provide premium bordereaux monthly by the 15th of the monthProvide unearned premium reserve...

  • Claims Consultant

    2 weeks ago

    Cape Town, Western Cape, South Africa Intelligent Debt Management Full time

    IDM Protect Claims Consultant (S1)Key Responsibilities Ensure seamless claims notification of loss and hand over to claims administrative team Ensure timely claims feedback per interval to our customers Claims processing and administration and/or validation Record maintenance and filing of all claims documents (systemrelated) Claims decisionmaking, based on...

  • Client Service Administrator: Disabilities

    3 weeks ago

    Cape Town, South Africa Momentum Corporate Full time

    **Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings,...

  • Administrator: Claims

    2 weeks ago

    Cape Town, Western Cape, South Africa Motus Corporation Full time

    Europcar, Cape Town Depot, has a permanent opportunity for an Administrator: Claims. We are looking for an Administrator with relevant experience and an understanding of the claims process on the ground in the Rental space. We need someone who is professional and friendly, meticulously accurate, well organised, committed to the objectives of the role and...

  • Claims Administrator

    7 days ago

    Cape Town, South Africa PSG Insure Full time

    **Job description**: The Claims Administrator is responsible for coordinating and overseeing, managing, negotiating settlement of the claim and is accountable for the finalisation of the claim end-to-end. **Responsibilities**: - Register claims and appoint assessors - Manage claims in terms of claims SLA - Make decision regarding merit - indemnify or not -...

  • Claims Administrator

    2 weeks ago

    Cape Town, Western Cape, South Africa City of Cape Town Full time

    ELIGIBILITYCLOSING DATEREFERENCE NUMBERFIN 24/23 ExtSALARYBasic Salary: R p.aDEPARTMENTTreasury ServicesDIRECTORATEFINANCE Claims Administrator - Public LiabilityRequirements: A relevant Law diploma or degree with knowledge in the field ofLaw of Delict. ACII / AIISA / FCII / FIISA membership would be advantageous Minimum two (2) years of relevant...

  • Claims Specialist

    2 weeks ago

    Cape Town, South Africa Rory Mackie & Associates Full time

    **Overview**: The Claims Specialist within the LISP department will report to the Claims Team Leader and will be responsible for assessing, processing, and paying of specialised claims for life, retirement, and discretionary products. Specialised Claims consist of, but is not limited to, death claims, divorce orders, emigrations (including visa expirations),...

  • Claims Consultant

    4 weeks ago

    Cape Town, South Africa RGA Full time

    **Position Overview** The Claims Consultant assesses and manages claims effectively and efficiently, within the required SLA, ensuring optimal profitability of the business. **Responsibilities** - Claims assessment and management of Individual Life claims across all benefit types, for the South African operation, as well as other benefits relevant to the...

  • Claims Assessor

    2 weeks ago

    Cape Town, Western Cape, South Africa Discovery Ltd. Full time

    Business Unit:Discovery InsureFunction:Insurance (Short Term)Date:31-Mar-2023Discovery - InsureMotor/Non-Motor Claims Assessor Specialist (Junior) - Short Term InsuranceAbout Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our...

  • Claims Consultant

    2 weeks ago

    Cape Town, Western Cape, South Africa RGA Full time

    Position OverviewThe Claims Consultant assesses and manages claims effectively and efficiently, within the required SLA, ensuring optimal profitability of the business.Responsibilities Claims assessment and management of Individual Life claims across all benefit types, for the South African operation, as well as other benefits relevant to the business (e.g.,...

  • English Claims Administrator

    2 weeks ago

    Cape Town, South Africa Continuum Personnel Services Full time

    **Skills and Requirements**: - Excellent written and spoken English. - Must be able to work independently and have a strong sense of duty. - Ability to synthesize information, rationalize and a good sense of customer care are essential in order to find the best way of effectively resolving claims, for the benefit of both the Company and the client - A good...

  • French Claims Administrator

    2 weeks ago

    Cape Town, South Africa Continuum Personnel Services Full time

    **Skills and Requirements**: - Excellent written and spoken FRENCH and English - Must be able to work independently and have a strong sense of duty - Ability to synthesize information, rationalize and a good sense of customer care are essential in order to find the best way of effectively resolving claims, for the benefit of both the Company and the...

  • Living Benefits Claims Consultant

    2 weeks ago

    Cape Town, Western Cape, South Africa Sanlam Full time

    Who We Are?The Sanlam Retail Affluent business (SRA) aims to empower South Africans in the middle- and upper-income segments to achieve financial confidence and prosperity. With a deep understanding of clients and a focus on excellence in technology, client, and intermediary experiences, SRA offers financial solutions such as comprehensive financial...

  • Claims Specialist

    3 weeks ago

    Cape Town, South Africa Gen Re Full time

    **Shape Your Future with Us** General Re Corporation, a subsidiary of Berkshire Hathaway Inc., is a holding company for global reinsurance and related operations, with more than 2,000 employees worldwide. Its direct reinsurance companies conduct business as Gen Re. Gen Re delivers reinsurance solutions to the Life/Health and Property/Casualty insurance...

  • Claims Advisor

    3 weeks ago

    Cape Town, South Africa Marsh Full time

    **Claims Advisor - Marsh - Brackenfell, Cape Town - Fixed Term Contract** **Please note this role will be based onsite at our clients’ offices - Shoprite Monday to Friday.** **The company: Marsh** Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial...