Head of Operations

4 days ago


Cape Town, South Africa Tracking Talent Full time

A multinational Investment Management company is seeking a Head of Operations to join their Operations Department. This role is responsible for oversight and overall responsibility for the day-to-day operations of the business, including post trade settlements and private client administration across the equities, derivatives, and bond markets, locally and globally. This is your opportunity to join a leading and highly rated Stockbroking team in a critical role which offers excellent exposure and challenges in the Settlements and Operations Management space.

**Qualifications & Experience**:

- BCom, B.Compt, BSC Degree,
- Completion of ideally all / some of the JSE Exams as listed below:

- JSE RPE Exams
- Introduction to Financial Markets
- Regulations and Ethics of the South African Financial Markets
- Equity Settlement Officer Exams
- Bond Settlement Officer Exams
- Bond Market Module
- Derivative Market Module
- Members of the South African Institute of Stockbrokers (SAIS) will have a distinct advantage
- 10+ years in a stockbroking environment with exposure to settlements, risk & compliance
- People management experience
- Advanced Excel, Nutron, BDA, & Swordfish

**Duties & Responsibilities**:

- Dealing with matters escalated by the team, and recognising the need for intervention
- Streamlining of current systems and processes
- Ensure that the proper operational and administrative systems, controls, and processes are in place
- Ensuring client trading lines are set up promptly
- Taking note of relevant JSE Communications and participate in JSE Testing as required
- Analyse the root cause of any possible breaches and recommend preventative measures
- Develop and document business processes and positively contribute to the development of Standard Operating Procedures (SOPs)
- Co-ordinate and submit annual SWIFT attestation requirements
- Support the Risk and Compliance Officer to assist in embedding a culture of compliance within the business and ensure Compliance with applicable legislation including JSE Rules and Directives, taxation, etc.
- Keep the EXCO and Board appraised of significant matters timeously
- Assist with the co-ordination of the year-end audit as it pertains to the Operations Team
- Ensure the team provides accurate and timeous reporting for inclusion in the Monthly Management Accounts
- Review and sign-off payments as required
- Participate in client engagement presentations, feedback as well as assisting in the management of relationships with key partners, clients and vendors

Team Management
- Provide leadership and oversight over the Administration team’s deliverables as outlined in their individual Role Score Cards
- Responsible for the leading, coaching, and managing of the Administration team
- Implement and manage appropriate structures to ensure the team meet their objectives and delivery
- Ensure team members are adequately trained, as well as assessing and driving ongoing training needs in the team


  • Head of Operations

    7 months ago


    Cape Town, South Africa Initiate international Full time

    The **Head of Operations** is the driving force behind our client’s business's daily operations, orchestrating the flawless delivery of exceptional products and services. You will conduct a symphony of efficiency within their platform, harmonizing customer satisfaction with ambitious business objectives. Behind the scenes, you masterfully navigate...

  • Head of Operations

    3 months ago


    Cape Town, South Africa Jakes Gerwel Fellowship Full time

    **Purpose of Role**: The Head of Operations within JGF leads a variety of subordinate roles with a view to supporting the Design, Implementation, Partnerships and Advocacy divisions. The role will develop, maintain and oversee the implementation of JGF's operations policies, frameworks and standards and oversee daily organization operations, manage multiple...


  • Cape Town, South Africa City of Cape Town Full time

    ELIGIBILITY CLOSING DATE 25.10.2024 REFERENCE NUMBER FIN 100/24 Ext SALARY **TCOE salary**: R 1 227 099 p.a DEPARTMENT Budgets DIRECTORATE FINANCE Head - Tariffs and Operating Budget Compilation **Requirements**: - A relevant three year tertiary qualification, preferably a B.Degree or higher with Financial - or Management Accounting as a major; - 5 - 8...

  • Head of Operations

    5 days ago


    Cape Town, South Africa NTT Ltd Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...


  • Cape Town, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

    **Direct Reporting Line**: Campus Head **Vega School** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...


  • Cape Town, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Campus Deputy Head **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...


  • Cape Town, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Head: Academic Operations **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

  • Head: Finance

    2 months ago


    Cape Town, South Africa City of Cape Town Full time

    ELIGIBILITY CLOSING DATE 11.11.2024 REFERENCE NUMBER WS 97/24 (External) SALARY R1 091 167 p.a. (T15) DEPARTMENT Distribution Services DIRECTORATE WATER AND SANITATION Finance Head **Requirements**: - BTech or First degree in Finance and Accounting (Public Finance). - Minimum of 5 years’ experience in a Financial/ budgeting environment. - A valid...

  • Head of Operations

    2 months ago


    Cape Town, South Africa HR Genie Full time

    Our client is seeking a Head of Operations to join their team located in Cape Town. The Head of Operations is responsible for overseeing the company's daily operations. This role involves optimising operational workflows to ensure timeous delivery of goods to clients, managing the relationship and effectiveness of our client's outsourced delivery partners...

  • Head of Operations

    2 months ago


    Cape Town, South Africa HR Genie Full time

    Our client is seeking a Head of Operations to join their team located in Cape Town. The Head of Operations is responsible for overseeing the company's daily operations. This role involves optimising operational workflows to ensure timeous delivery of goods to clients, managing the relationship and effectiveness of our client's outsourced delivery partners...

  • Head of Operations

    2 months ago


    Cape Town, South Africa Sigma Connected Group Full time

    What being part of the Sigma Family means for you: **Head of Operations** As the Head of Operations, you will be responsible for overseeing the high-performance delivery of the operation, with a focus on exceeding client expectations, driving operational efficiency, and fostering strong client relationships. You will ensure full compliance is adhered to...

  • Head of IT Operations

    2 weeks ago


    Cape Town, Western Cape, South Africa IOCO Full time

    We're seeking a seasoned professional to fill the role of Head of IT Operations. As a key member of our IT team, you'll be responsible for designing, implementing, and maintaining our IT service management frameworks, ensuring they meet the needs of the business effectively and efficiently. You'll work closely with stakeholders to align IT services with...

  • Head of Operations

    7 days ago


    Cape Town, South Africa O'Dwyer Personnel Full time

    Head of Operations **Salary**: up to R1.8m p/a CT - CBD **Responsibilities**: - Managing the daily running of the operations at a granular level - Responsible for the delivery of the annual business plan and the operating plan - Managing all aspects of team activities in order to meet revenue, quality and budgetary goals - Ownership of all aspects of...


  • Cape Town, South Africa RisCura Full time

    Purpose of job: Co - Head all Operational aspects of the Analytics Business within RisCura - To work closely with the Head of the Analytics Business to ensure that the strategic vision and operational ability is aligned to achieve overall business objectives as well as new business initiatives. - Manage key client relationships with professionalism and...


  • Cape Town, Western Cape, South Africa Feedem Full time

    About the RoleWe are seeking an experienced and skilled Executive Head of Culinary Operations to join our team at Feedem. This is a unique opportunity to lead our culinary operations and drive business growth.

  • Head of Operations

    2 months ago


    Cape Town, South Africa Sigma Connected Group Full time

    A bit more about the Opportunity...: **What Your Day-to-Day Will Look Like**: You assist the Executive team with client contract proposals, and you will identify and remove performance barriers to meet performance targets. You will also Implement, control, and manage the departmental resources and procedures within approved budget guidelines. You compile and...


  • Cape Town, South Africa SET Recruitment Consultants Full time

    **Head of People and Operations** **R1m (Neg) plus bonus** **Cape Town** Highly successful, boutique data consultancy has an excellent career opportunity for a seasoned Head of People and Operations. Reporting into the CEO you will be responsible for: **People**: ? Manage the overall people function in the business, including strategy, development, talent...

  • Head of Operation

    4 weeks ago


    Cape Town, South Africa Teleperformance South Africa Full time

    **Job Overview** **Main Responsibilities (but not limited to)** - Analyse and maintain all Service Level agreements; implement improvement plans as needed - Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization’s policies and...

  • Head of Operations

    4 days ago


    Cape Town, South Africa Surgo HR & Training Full time

    SURGO has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They are headquartered in New York and has more than 37,000 professionals in locations throughout the United States, Europe, Asia, Latin America, Australia and South...


  • Cape Town, South Africa City of Cape Town Full time

    ELIGIBILITY CLOSING DATE 07.11.2024 REFERENCE NUMBER CS 198/24 ext SALARY **TCOE Salary**: R 1 227 099.00 DEPARTMENT Human Resources DIRECTORATE CORPORATE SERVICES Head - Collective Bargaining **Requirements**: - A relevant degree in Human Resources (Labour Relations) or Law, whilst a postgraduate qualification in Labour Law or Labour Relations is...