Front Office Manager

2 weeks ago


Johannesburg, South Africa HotelJobs.co.za Full time

A historical heritage accommodation is seeking a Front Office Manager to improve their customer satisfaction and customer loyalty on a daily basis

**RESPONSIBILITIES/DUTIES**
- Supporting, training, and supervising front office staff.
- Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
- Handling customer complaints and special requests.
- Scheduling staff shifts and managing other HR-related tasks.
- Maintaining an orderly appearance throughout the reception area.
- Monitoring stock and ordering office supplies, including stationery and information leaflets.
- Preparing monthly management reports on customer feedback, bookings, and cancellations.
- Managing the departmental budget.
- Updating files and records.
- Enforcing all cash-handling, checking, and credit procedures.

**REQUIREMENTS**
- High school diploma or an associate's degree.
- Client services or management experience.
- Great interpersonal and communication skills.
- Excellent problem-solving skills.
- Basic accounting skills.
- The ability to remain positive and focused in a fast-paced environment.
- Good time management skills.
- Great computer skills and the ability to learn new skills quickly.
- A professional appearance.



  • Johannesburg, South Africa The Recruitment Specialists Full time

    Gauteng, JHB - Southern Suburbs Front Office Manager Location: Johannesburg South, Gauteng **Salary**: R 12 000 + commission on all services and on retail. Yearly salary review. Monthly competitive Bonus Structure. Bargaining council - Pension. World class property is looking for a strong Front Office Manager for a very busy spa. Ideal for a...


  • Johannesburg, South Africa Marriott International, Inc Full time

    **Job Number** 23006807 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel O.R. Tambo Airport, Corner York and Gladiator Streets Rhodesfield, Johannesburg, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front...

  • Front Office Manager

    2 weeks ago


    Johannesburg, South Africa Mercure Johannesburg Bedfordview Hotel Full time

    Company Description We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining...


  • Johannesburg, South Africa Marriott International, Inc Full time

    **Job Number** 23135212 **Job Category** Rooms & Guest Services Operations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office...


  • Johannesburg, South Africa Marriott International, Inc Full time

    **Job Number** 23042191 **Job Category** Rooms & Guest Services Operations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office...


  • Johannesburg, South Africa Marriott International, Inc Full time

    **Job Number** 23023951 **Job Category** Rooms & Guest Services Operations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office...

  • Front Office Duty Manager

    Found in: beBee S ZA - 4 weeks ago


    Gauteng, Johannesburg, South Africa The Capital Hotels, Apartments & Resorts Full time

    The Capital Hotels, Apartments & Resorts’s job vacancy, Career and Recruitment Job title : Front Office Duty Manager – JHB jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : April 06, 2024 Quick Recommended Links Jobs by Location Job by industries Description The Front Office Duty Manager is responsible for the supervision and control...

  • Front Office Representative

    Found in: beBee jobs ZA - 1 week ago


    Johannesburg, Gauteng, South Africa Jobking Full time

    Our clients are looking for professionally groomed and experienced front office representatives for various long and short-term temporary assignments.Duties:Run front office desk;Answer telephones;Take and deliver messages timeously;General administration duties, including filing, faxing, photocopying, scanning and emails;Assist and announce visitors;Assist...


  • Johannesburg, South Africa African Energy Full time

    African Energy SA is bassed in central Sandton and are recruiting a receptionist to manage our front desk on a daily basis to perform a variety of administrative and marketing tasks. Greet and welcome guests as soon as they arrive at reception. Direct visitors to the appropriate person and office. Answer, screen, and correctly forward incoming phone...


  • Johannesburg, South Africa HotelJobs.co.za Full time

    A large 4 - Property with over 200 bedrooms is looking to employ an expierienced Assistant Front Office Manager, with the following skills: - At least three years’ experience in the same or similar position at a 4 or 5 star hotel and a Tertiary qualification at hotel school or something similar will be an advantage. **Skills & Abilities**: Must have...


  • Johannesburg, South Africa MERCURE Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Johannesburg, South Africa ADvTECH Support Office Full time

    The Customer Relations Officer will be responsible for the front-of-house activities, as well as facilitating and implementing the administrative and customer service roles and function as it pertains to student relations, industry partners and stakeholders **Keys Result Areas** - Academic Operations and Customer Support - Campus Operations and Team...

  • Vehicle Receptionist and Front desk officer

    Found in: Talent ZA C2 - 2 weeks ago


    Johannesburg, South Africa First Degree Recruitment Full time

    Receptionist and Front desk officerWe have a vacancy for a Receptionist and Front desk officer with a vehicle dealership based in Johannesburg.Duties:They take calls, react to emails, greet potential customers, handle complaints, and perform other front-desk tasks through the dealership.RequirementsMinimum of 3 years experience in reception and front...


  • Johannesburg, South Africa JD Group Full time

    Introduction: We are looking for an experienced Front & Back Office Supervisor to join our fast-paced retail environment, where every day is unique and interesting. The primary focus of the role is to supervise store operations through strong administrative skills, excellent customer service and stock management. Description: To effectively supervise the...


  • Johannesburg, South Africa RJPersonnel Full time

    2years - Address all incoming calls and visits to our premises - Build follow-up mechanisms for every eventuality - Report and follow-up on communication lines malfunction - Control access to our premises - Reroute internet inquiries - Liaise with courier companies for collection/ deliveries - Control petty cash - Render administrative assistance to...

  • Senior Manager: Front/Middle Office

    Found in: beBee S ZA - 3 weeks ago


    Gauteng, Johannesburg, South Africa Absa Group Limited Full time

    Absa Group Limited’s job vacancy, Career and Recruitment Job title : Senior Manager: Front/Middle Office – Sandton jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : April 25, 2024 Quick Recommended Links Jobs by Location Job by industries Job Summary To develop tactical strategy and delivery plans, formulate associated practice/s and...


  • Johannesburg, South Africa Seasoned Recruitment Full time

    Are you a seasoned hospitality professional with a passion for delivering exceptional dining experiences? We are thrilled to announce the opening of a vibrant new restaurant in Johannesburg and are actively seeking experienced Front of House Managers to join our dynamic team. Position: Front of House Manager Location: Johannesburg, South...

  • Front Desk Manager

    2 days ago


    Johannesburg, South Africa The Recruitment Specialists Full time

    Gauteng, JHB FRONT DESK MANAGER Location: Johannesburg, Gauteng **Salary**: R11 000 basic + commission on sales personally performed A luxury hotel Wellness centre is urgently seeking a Front desk manager. This role is ideal for Spa managers or a Head therapist wanting to Step to Spa manager. Well suited for an energetic, professional, and well groomed...


  • Johannesburg, South Africa The Super Staffers Full time

    **Job Title: Receptionist/Front of House Administrator** **Location: Sandton, Johannesburg** **Desired Start Date: 1st June 2024** **Salary: Between 8-10K Per Month depending on experience** **Company Overview**: Our client is a prominent wedding boutique with branches in Cape Town and Johannesburg, dedicated to curating unforgettable experiences for their...

  • Front of House Coordinator

    Found in: beBee S ZA - 4 weeks ago


    Gauteng, Johannesburg, South Africa Mimecast Full time

    Mimecast’s job vacancy, Career and Recruitment Job title : Front of House Coordinator jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : April 01, 2024 Quick Recommended Links Jobs by Location Job by industries What you’ll do Initial point of contact for all Mimecasters in the Johannesburg office. Provide support for the local...