Hotel Front Office Manager

3 days ago


Johannesburg, South Africa Prospect Staffing SA Full time

**Hotel Front Office Manager**

Strictly supervises all Front Office personnel and ensures proper completion of all front office duties and expect on **Opera** booking system

Direct and coordinate the activities of the front desk, reservations, guest services and telephone areas.

Responsible for training of all front office staff

Minimum of 2 - 4 years in a Front Office Management position in 4-5 star establishments

Must have Grade 12 and be computer literate.

Proficient on the Opera System

Strong leadership and communication skills (Written and oral)

Resilient and flexible

Must be able to work under pressure

Excellent sales and customer skills - able to develop and maintain relationships with clients and increase corporate business

Polite, friendly person that can think on their feet.

Well spoken and well presented individual.

Strong administration skills

**Job Types**: Full-time, Permanent

**Experience**:

- Hotel Front Office Manager: 4 years (preferred)
- Opera booking system: 4 years (preferred)



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