Quality Assurer/coach

We are hiring a Quality Assurer/ Coach for an outbound digital marketing agency based in CapeTown, CBD. **Job Description**: - Perform regular quality checks to ensure that quality, compliance and company guidelines are correctly followed. - Provide written/detailed feedback to Team Leaders and agents through the quality monitoring system, ensuring a high...

We are hiring a Quality Assurer/ Coach for an outbound digital marketing agency based in CapeTown, CBD. **Job Description**: - Perform regular quality checks to ensure that quality, compliance and company guidelines are correctly followed. - Provide written/detailed feedback to Team Leaders and agents through the quality monitoring system, ensuring a high...

We are hiring a Quality Assurer/ Coach for an outbound digital marketing agency based in CapeTown, CBD.Job Description: Perform regular quality checks to ensure that quality, compliance and company guidelines are correctly followed. Provide written/detailed feedback to Team Leaders and agents through the quality monitoring system, ensuring a high level of...

We are hiring a Quality Assurer/ Coach for an outbound digital marketing agency based in CapeTown, CBD.Job Description: Perform regular quality checks to ensure that quality, compliance and company guidelines are correctly followed. Provide written/detailed feedback to Team Leaders and agents through the quality monitoring system, ensuring a high level of...

Quality Assurance & New Product Development OfficerPurpose of the role:In close liaison with the Quality Manager and the Quality team translate the Qualiity policies and procedures into Standards Operating Procedures (SOPs), as part of a systematic & systems-based approach that serve 1. the assurance of quality within a coherent system, 2. the mitigation of...

**Quality Assurance Administrator** **Duties**: Be responsible for different activities in various areas of the sales department, which will include, but not be limited to the following: **General Administration; Sales and Agent Queries, Quality checks on sales and non-sales calls, monitoring of internal QA call reports and providing feedback** - Assist in...

**WHAT WE DO** We're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on it! Our purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they...

**Responsibilities**: - Quality Management: - Develop and implement quality assurance policies and procedures to ensure compliance with industry standards and regulations. - Establish and maintain a robust quality management system (QMS) to monitor and improve product and service quality. - Conduct regular quality audits and inspections to identify areas...

Quality Coach **Description - External** Bringing smiles is what we do at TTECfor you and the customer. As a **Quality Assurance (QA) Specialist** working onsite in **Cape Town, South Africa,** you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company...

Manager, Quality Assurance-03NAL **Description**: **Quality Assurance Manager - Cape Town** Bringing smiles is what we do at TTEC... for you and the customer. As a Quality Assurance Manager working in Cape Town, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience...

WHAT WE DOWe're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on itOur purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love.Speaking of love,...

Quality Assurance AdministratorDuties:Be responsible for different activities in various areas of the sales department, which will include, but not be limited to the following:General Administration; Sales and Agent Queries, Quality checks on sales and non-sales calls, monitoring of internal QA call reports and providing feedback Assist in preparing...

Quality Assurance Manager-03NQ5 **Description**: Quality Assurance Manager - Cape Town Bringing smiles is what we do at TTEC... for you and the customer. As a Quality Assurance Manager working in Cape Town, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and...

Quality Assurance Manager Quality Assurance Manager - Cape Town Bringing smiles is what we do at TTEC... for you and the customer. As a Quality Assurance Manager working in Cape Town, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. What...

Job Overview:The main purpose of the role is to identify and assess the various training needs across the department, design and facilitate various training interventions as well as creating the learning and development content to support these interventions. A secondary focus of the role entails quality reviewing the servicing outputs of the LISP and...

Job DescriptionAre you passionate about customer service excellence? Do you have a keen eye for detail and a proactive approach to team management? Our client is expanding their customer support team and seeking an experienced Quality Assurance Manager to join them in Cape Town and take their customer service quality to the next level.Are you passionate...

Join Our Team as a German-speaking Quality Assurance SpecialistWe are a leading luxury hospitality, travel, and lifestyle company, crafting customized travel experiences, providing top-notch accommodations, and offering exclusive lifestyle services. Become part of our team dedicated to delivering exceptional experiences to our discerning clientele...

A bit more about the Opportunity...: **ROLE PURPOSE** The purpose of a Quality Assurance Advisor performs quality checks for customer advisors, ensuring that we adhere to regulatory requirements, client expectations, and provide an excellent customer experience. **DUTIES & RESPONSIBILITIES**: - Perform regular quality checks to ensure that compliance and...

Are you passionate about customer service excellence? Do you have a keen eye for detail and a proactive approach to team management? Our client is expanding their customer support team and seeking an experienced Quality Assurance Manager to join them in Cape Town and take their customer service quality to the next level.Are you passionate about customer...

Tigonthrive Consulting is seeking a meticulous and detail-oriented Quality Assurance Associate to join our team. The Quality Assurance Associate will be responsible for ensuring the highest standards of quality across our HR consulting services. This role is remote with the potential for occasional travel for team meetings and client interactions. **Key...