Quality Assurer/coach

We are hiring a Quality Assurer/ Coach for an outbound digital marketing agency based in CapeTown, CBD.Job Description: Perform regular quality checks to ensure that quality, compliance and company guidelines are correctly followed. Provide written/detailed feedback to Team Leaders and agents through the quality monitoring system, ensuring a high level of...

Quality Assurance & New Product Development OfficerPurpose of the role:In close liaison with the Quality Manager and the Quality team translate the Qualiity policies and procedures into Standards Operating Procedures (SOPs), as part of a systematic & systems-based approach that serve 1. the assurance of quality within a coherent system, 2. the mitigation of...

WHAT WE DOWe're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on itOur purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love.Speaking of love,...

Quality Assurance AdministratorDuties:Be responsible for different activities in various areas of the sales department, which will include, but not be limited to the following:General Administration; Sales and Agent Queries, Quality checks on sales and non-sales calls, monitoring of internal QA call reports and providing feedback Assist in preparing...

Job Overview:The main purpose of the role is to identify and assess the various training needs across the department, design and facilitate various training interventions as well as creating the learning and development content to support these interventions. A secondary focus of the role entails quality reviewing the servicing outputs of the LISP and...

Job DescriptionAre you passionate about customer service excellence? Do you have a keen eye for detail and a proactive approach to team management? Our client is expanding their customer support team and seeking an experienced Quality Assurance Manager to join them in Cape Town and take their customer service quality to the next level.Are you passionate...

Join Our Team as a German-speaking Quality Assurance SpecialistWe are a leading luxury hospitality, travel, and lifestyle company, crafting customized travel experiences, providing top-notch accommodations, and offering exclusive lifestyle services. Become part of our team dedicated to delivering exceptional experiences to our discerning clientele...

We're recruiting a Quality Assurance - IPC Co-ordination in Cape Town area. Your role will be to coordinate, oversee and manage the repetitive patient documentation and medical necessity process for all patients meeting the repetitive patient description. Conduct yearly ISO internal audits to ensure management continues to follow process improvement...

VACANCY - QUALITY ASSURANCE REPRESENTATIVE Milkor Integrated Systems (Pty) Ltd, Is an Aerospace company with an international footprint providing turnkey solutions on the land, sea, air and cyber domains. Our team is comprised of highly skilled professionals who are committed to excellence, innovation and safety. As technology continues to advance, UAV...

REQUIREMENTS & QUALIFICATION Degree in Quality/Engineering Quality body: Certification by industry recognised professional organisations is preferred (Certified Quality Auditor, Certified Quality Manager, advanced quality planning APQP, SPC, TQM).ISO: ISO 9000: 2015 / ISO 9001: 2015 / ISO 3951 Certificate/s Minimum 35 years experience in Quality Assurance...

POSITION OVERVIEW:As part of a global outsourced quality assurance service, you will listen to calls completed by call centre agents and ensure that they are maintaining the procedures and standards which have been set up by each client.-:POSITION RESPONSIBILITIES:In your role as Quality Assurance Analyst, you will be responsible for call monitoring,...

POSITION OVERVIEW:As part of a global outsourced quality assurance service, you will listen to calls completed by call centre agents and ensure that they are maintaining the procedures and standards which have been set up by each client.-:POSITION RESPONSIBILITIES:In your role as Quality Assurance Analyst, you will be responsible for call monitoring,...

Our Client is seeking a Quality Assurance RepresentativeArea:Cape Town, Airport CitySalary: Market relatedREQUIREMENTS & QUALIFICATION Degree in Quality/Engineering or related field (4 year degree). Quality body: Certification by industry recognized professional organizations is preferred (Certified Quality Auditor, Certified Quality Manager, advanced...

We are looking for Quality assurance agent that will support the organization to ensure that the sales agents comply with our quality standards.REQUIREMENTS: QA experience in a call center environment Minimum of two years' experience- multilingualAbility to commute/relocate: Cape Town,Western Cape: Reliably commute or planning to relocate before starting...

REQUIREMENTS Minimum 1 year experiance in Quality Assurance Matric Needed Hard Working PunctualJob Type: ContractContract length: 4 monthsSalary: R6,000.00 per month

A quality assurance manager to ensure that the company adheres to all applicable laws and regulations, including health and safety, environmental protection, and consumer rights. The manager also ensures that the company has adequate resources to meet its obligations.Ability to commute/relocate: Cape Town,Western Cape: Reliably commute or planning to...

REQUIREMENTS Minimum 1 year experiance in Quality Assurance Matric Needed Hard Working Punctual- having the below languages is an advantage for the post, Afrikaans, Xhosa, Zulu, Sotho, Venda, Tswana, Tsonga, Ndebele, Swati.Job Type: PermanentPay: R5 500,00 per month

A bit more about the Opportunity:QUALITY AND COACHING TEAM MANAGERWe are currently looking for more amazing people to join the Sigma Family as a Quality and Coaching Team Manager. Before we tell you more about this opportunity, let us share why you should join us at Sigma.A bit more about the Opportunity: Your title: Quality and Coaching Team Manager Your...

Quality Assurance Tester.Well respected Investment Administrator is hiring QA Tester's to join their Quality Assurance Department. This is an exciting opportunity for an experienced QA tester who is passionate about user experience to test financial products and systems for an Investment Administrator.The Quality Assurance team is growing as the Investment...

A bit more about the Opportunity:What Your Day-to-Day will Look Like:You will perform regular quality checks to ensure that compliance and company guidelines are correctly followed. You will provide written feedback to advisors through the quality monitoring system, ensuring a high level of accuracy and detail which allows effective coaching sessions to take...