Reservations Team Member
12 hours ago
We handle reservations for some remote properties and need assistance till the end of the year because a colleague will be off on maternity leave. Bookings are taken from both the Trade as well as direct from the consumer, coming in through various channels. Because of the remote nature of the properties, the written and telephonic communications with the person doing the booking need to be effective and timeous. On the back-end, the Lodge teams need a reliable and trustworthy colleague who gets the right guests to arrive at the right place on the right day.
**Logistics**: We work out of offices in Westlake, Cape Town. Hybrid working is an option.
**Skills**:
Good written and spoken communication skills in English
Ideally familiar with Nightsbridge (BridgeIT) and/or Panstrat
Experience with content management systems or OTAs or other software where data needs to be managed to get results
**Aptitudes**:
Detail orientated
Administration mindset
Willing to follow up until the job is properly completed
Able to project fun and caring into communications
Engaged and captivated by dealing with a wide range of different people
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