Mail Distribution Centre: Agent
7 days ago
Who are we?
The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle
- and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive financial planning, life
- and disability insurance, credit solutions, savings and investments, retirement and fiduciary services that can be accessed through various platforms. What will you do?
The Retail Affluent (RA) cluster is responsible for Sanlam’s retail business in South Africa. SPF provides clients across different market segments (entry-level, middle-income, affluent, professional market and business owners) with a comprehensive range of appropriate and competitive financial solutions. These include traditional life insurance risk and savings products, investment, retirement, health and fiduciary services. Designed to facilitate long-term wealth creation, protection and niche financing, these solutions are engineered around client needs.
As a company we believe in creating and cultivating a positive, energised working environment that gives you every opportunity to achieve success. Sanlam is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities. What will make you successful in this role?
**Output/Core Tasks**:
- Processing of incoming correspondence
- Handling of exceptions
- Policy identification
- Refer mail to the correct business areas
**Role Requirements**:
**Qualifications**:
- Matric/Grade 12
- Relevant business degree/diploma from a well-recognised institution is a requirement.
**Knowledge and Experience**:
- A minimum of 1 year working experience in an administrative role.
- Ability to communicate in English, Afrikaans and (an African Language would be to your advantage)
- Must have working knowledge regarding the use of computers (computer literacy)
**Competencies**:
- Communication skills
- Client Service
- Accuracy
- Identifying and problem solving
- Computer literate Personal Attributes Communicates effectively - Contributing dependently Demonstrates self-awareness - Contributing dependently Plans and aligns - Contributing dependently Optimises work processes - Contributing dependently Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Core Competencies Being resilient - Contributing dependently Collaborates - Contributing dependently Cultivates innovation - Contributing dependently Customer focus - Contributing dependently Drives results - Contributing dependently Turnaround time
Appointments will be made in line with the company’s transformation plan.
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
-
Ccc: Mail Distribution Agent
7 months ago
Bellville, South Africa Sanlam Full time**Who are we?** The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle - and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive...
-
Ccc: Mail Distribution Agent
7 months ago
Bellville, South Africa Sanlam Full time**Who are we?** The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle - and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive...
-
Call Centre Agent
3 months ago
Bellville, South Africa Legal Hero Full timeCall Centre Sales Agent required for outbound sales of Insurance products. Requirement: 26 years and older - Minimum of 2 (two) years experience as a call centre sales agent (selling insurance or financial services products). Track record of sales experience. Working hours from 08h00 to 16h30 Mondays to Fridays. Great working environment. Pay: R5 000,00 -...
-
Call Centre Agent
5 months ago
Bellville, South Africa Bet.co.za (Pty) Ltd Full time**Our successful Call Centre Agent will** - Guide customers through the site and/or mobile phones and assist them in using the various - services and products offered - Drive brand loyalty through a personalised customer experience - Correctly escalate issues to internal teams - Delivers prepared scripts to welcome new customers and explains promotions and...
-
Contact Centre Agent
7 months ago
Bellville, South Africa University of the Western Cape Full timeApplications are invited for the role of **Contact Centre Agent**. This position is ideally suited to a vibrant, self-motivated and efficient person with excellent interpersonal and communication skills. **Key Performance Areas**: **Minimum Requirements** - Matric - Proficiency in at least two South African languages is required of which one must be English...
-
Call Centre Agent
7 months ago
Bellville, South Africa LOANFIX Full timeWe are urgently looking for Call Centre Agents to market our UNIQE Credit Score Fix Program. Half day positions available. AM & PM Shifts. 08h30 - 12h30 13h00 - 16h00 Evening shifts also available should you want to earn extra. Offices in Bellville, Western Cape Basic salary and ABOVE MARKET Commission structure. The sky is the LIMIT with commissions,...
-
Face to Face Distribution-commercial Agent
6 months ago
Bellville, South Africa Rhema Recruitment Agency Full timeOverview and Purpose of the Role: Our business product offering has grown significantly over the years which has led to the development of the face to face distribution channel. To facilitate this model the positions of Commercial Agents (Face to Face) have emerged. The incumbent of this newly created position will be responsible for growing and developing...
-
Mailroom Assistant
7 months ago
Bellville, South Africa Excellerate Full timePosition title : MAILROOM ASSISTANT Position reports to : MAILROOM SUPERVISOR Business Unit : FACILITIES MANAGEMENT **Main purpose / objective of the position**: - Processing and Sorting of all Incoming and Outgoing mail related items. - Processing of in & Outgoing Registered Mail. - Processing of Address unknown letters (RTS). - Processing of Couriers...
-
Call Centre Agent
3 months ago
Bellville, South Africa Legal Hero Full timeTele-sales for legal and funeral insurance products. Sales leads are provided and tele sales take place from a call centre in Bellville, Cape Town. At least 2 years previous sales in a call centre is required, with a track record of sales. **Job Type**: Permanent Pay: R3 500,00 - R12 000,00 per month **Experience**: - Cold calling: 2 years...
-
Senior Customer Service Consultant
5 days ago
Bellville, South Africa Call Centre Staffing Full timeLeading cellular network service provider is looking for Customer Services Agents to provide support to their prepaid and post paid customers **Requirements**: at least 3 years call centre customer services experience of which at least 1 year must be within a BPO Willing to work 24/ 7 Shifts including weekends and public holidays Must have Matric, and be...
-
Senior Customer Service Representative
3 days ago
Bellville, South Africa Call Centre Staffing Full timeOne of the leading players in the cellular industry, is looking for experienced highly customer centric call centre agents to service their clients. **Experience**: at least 3 years Call Centre Customer Services Consultant Experience working for mobile networks advantageous Ability to read and interpret financial statements Assist with technical queries...
-
Senior Quality Analyst
4 days ago
Bellville, South Africa Call Centre Staffing Full timeOur client is looking to appoint Senior Analysts with at least 2 years experience: **Responsibilities**: Extract and manipulate data/stats/information for analysis required by the business conduct assessments using the Quality Framework methodology Assess telephonic and written interactions with customers. Provide feedback and coaching to Agents when...
-
6 Month Contract
7 months ago
Bellville, South Africa Isilumko Staffing Full timeOne of is in need of a Customer service Call centre Agent (Outbound) to join them in Bellville on a 6 month contract. Pharmaceutical products wholesaler. Looking for an energetic, target call centre agent who is a hunter Offers a great customer service to clients Taking order from customers and upselling Must have a clear criminal record Top performer -...
-
Call Centre Agent
1 month ago
Bellville, South Africa Edge Personnel (Pty) Ltd Full timeAn established and well known financial institution based in Bellville, has an opportunity available for an experienced individual that specializes in call centre calls. Great opportunity to join this fast-paced team with your excellent communication skills in both English and Afrikaans and add value to the smooth running of their call centre enquiries. They...
-
Senior Customer Service Consultant
7 days ago
Bellville, South Africa Call Centre Staffing Full timeLeading cellular network service provider is looking for Customer Services Agents to provide support to their prepaid and post paid customers **Requirements**: at least 3 years call centre customer services experience of which at least 1 year must be within a BPO Willing to work 24/ 7 Shifts including weekends and public holidays Must have Matric, and be...
-
Inbound Call Centre Agent
1 week ago
Bellville, South Africa Edge Personnel (Pty) Ltd Full timeAn established and well known financial institution based in Bellville, has an opportunity available for an experienced individual that specializes in call centre calls. Great opportunity to join this fast-paced team with your excellent communication skills in both English and Afrikaans and add value to the smooth running of their call centre enquiries. They...
-
Call Centre Agent Ii
7 months ago
Bellville, South Africa Sanlam Full time**Who are we?** - Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is...
-
Outbound Call Centre Sales Agent
2 days ago
Bellville, South Africa askOsca (pty) LTD Full timeDo you have Outbound Sales Experience, as well as Cold Calling experience within a call centre: **Requirements**: Matric Credit and Criminal Clear 2 years Outbound Sales experience, unbroken service Objection handling skills Target-driven (Consistently reaching your targets) Tenacity Sales personality Basic: R12000 plus commission, Medical Aid &...
-
Fraud Call Centre Agent
3 weeks ago
Bellville, South Africa Sanlam Full timeWho we are! - Sanlam Personal Loans (SPL) was established 23 years ago and is now part of a newly established Fintech business within the Sanlam Group on a mission to democratize financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the...
-
Mailroom Assistant
1 month ago
Bellville, South Africa CBRE Excellerate Full timeJob title : Mailroom Assistant Job Location : Western Cape, Bellville Deadline : December 28, 2024 Quick Recommended Links Jobs by Location Job by industries Main purpose / objective of the position: Processing and Sorting of all Incoming and Outgoing mail related items. Processing of in & Outgoing Registered Mail. Processing of...