Client Experience Manager
6 days ago
About us, purpose, experience and qualifications
**about us**:
**purpose**:
- Develop and lead customer experience frameworks to ensure the delivery of high quality service to all customers and that business targets are met.**experience and qualifications**:
- Minimum Qualification : Relevant Diploma.
- Preferred Qualification : Relevant Degree.
- 5 to 7 years experience in a similar position and 5 years in financial services industry
- Competencies:
- Conceptual and Big Picture Thinking
- Creativity and Innovation
- Judgement and Decision-Making
- Solutions Thinking
- Strategic Thinking
- Influence and Impact
- Presentation and Facilitation
- Verbal and Written Communication
- Interpersonal Agility
- Networking and Connecting
- Decisiveness and Action Orientation
- Excellence and Quality Orientation
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