38-40hr Customer Service Team Leader

**Job ID**:16897**Position Type**:Full-Time**Job Function**:Retail Stores**Workplace Type**:Stores**Division**:Foschini**Province**:Gauteng**Location**:Johannesburg North**Suburb**:Cresta (Randburg)- Position Description: Stockroom Controller 40HR: Foschini Cresta South Africa Full-time An exciting opportunity has arisen in our Foschini Cresta store for...

**VERY IMPORTANT** Misrepresenting your experience, skills or qualifications on your CV or in your answers to the questions are a criminal offence!! **Note**: ........................................... Enbaya Prepaid Meters, based in Fairlands, Johannesburg is a leader in the Prepaid Meter business. We are looking for a Customer Care Team Leader, with...

**Job ID**:16899**Position Type**:Full-Time**Job Function**:Retail Stores**Workplace Type**:Stores**Division**:Foschini**Province**:Gauteng**Location**:Johannesburg North**Suburb**:Cresta (Randburg)Position Description: FOSCHINI offers a DYNAMIC and FUN working environment, with outstanding CAREER OPPORTUNITIES... If you have a Friendly, Real, Expressive &...

Detail: Our client is looking for a passionate and experienced Team Leader who has worked in a Telesales environment to lead a team of inbound and outbound Contact Centre Agents. **Qualifications, Experience and Skills***: - Grade 12 and further studies in Management and Contact Centre - Minimum of 4 years Contact Centre Team Leader experience in Customer...

**JOB PURPOSE** - To lead, develop and coach a team of Customer Care Agents by driving the daily production and achievement of set targets and SLAs; and providing accurate daily reporting on individual and team performance. - To conduct thorough investigation of all Debtor’s complaints and queries in accordance with the company’s policies and procedures,...

JOB ROLE To lead, develop and coach a team of Resolutions Agents by driving the daily production and achievement of set targets and SLAs; and providing accurate daily reporting on individual and team performance. Also, to conduct thorough investigation of all Debtor’s complaints and queries in accordance with the company’s policies and procedures,...

Team Leader Agent R207 000 P/A Randburg - 1-year call centre experience - Call centre team leader / supervisory experience JOB PURPOSE The purpose of this role is to ensure the day-to-day management of a team of Agents, in a the manner that is in line with excellent service delivery to meet the client’s contractual obligations. KEY PERFORMANCE...

Division - Customer Service / Academy, Finance / Controlling - Company - Krones Southern Africa (Pty) Ltd - Location - Randburg, South Afrika - Join as - Professionals - Worktime - Full-time Krones Southern African is located in Lanseria, Johannesburg, and is a subsidiary of Krones AG in Neutrabling Germany, a major German company internationally recognized...

This role is a fulltime position with the responsibilities of assisting a team of approximate 6 people. A strong background in a call centre is a basic requirement, along with a background in Customer Service, Financial Coaching, and Debt Management. **Overview and Requirements**: - 2 to 3 years Team Leader / Customer Service experience in a Call Centre -...

**Listing reference**: 015828**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Randburg - **Contract**:Permanent**Remuneration**:Market related - **EE position**:Yes**Introduction** - To offer exceptional service to all customers by providing...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: To manage allocation and quality of work within area of responsibility **experience and qualifications**: - 3 Year industry related Degree. - 3...

About us, purpose, experience and qualifications **about us**: **purpose**: The Client Operations Team Leader oversees the performance of a team. The incumbent ensures that the team achieves set performance targets and maintains customer service standards. The incumbent is required to have people skills and be service oriented. **experience and...

 The purpose of the Team Leader: EBU UPGRADES is to **lead, supervise, coach and mentor** high paced outbound Contact Centre Agents in conjunction with the Contact Centre objectives and as such **establishing excellent and consistent standard of service and compliance** from the Agents. The Team Leader will **create an effective support tea**m...

**Job Purpose** Responsible for the day-to-day planning, operating, managing and supporting of the Customer Service Representatives, ensures that all objectives and targets are met efficiently and effectively, and serves as an expert in handling complex ueries. The Team Leader is expected to continuously improve customer satisfaction levels, maintain...

**Job Purpose** Responsible for the day-to-day planning, operating, managing and supporting of the Customer Service Representatives, ensuring that all objectives and targets are met efficiently and effectively, and serving as an expert in handling complex queries. The Team Leader is expected to continuously improve customer satisfaction levels, maintain...

About the Role:iSON Xperiences invites applications for a Customer Service Team Coach to lead our inbound voice customer service team. As a Team Coach, you will be responsible for managing a team of approximately 20 agents and fostering their growth through continuous coaching and development.The successful candidate will have previous team leadership...

**JOB PURPOSE** To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. **QUALIFICATIONS & EXPERIENCE REQUIRED** - Minimum Matric qualification is mandatory. - Tertiary qualification or...

**JOB PURPOSE** To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. **QUALIFICATIONS & EXPERIENCE REQUIRED** - Minimum Matric qualification is mandatory. - Tertiary qualification or...

Job Description:The role of the Contact Centre Team Leader at iSON Xperiences is to oversee an inbound voice customer service team, ensuring quality service delivery aligned with Altron People Solutions' objectives. This position involves managing a team of approximately 20 agents and fostering their growth through continuous coaching and development.Main...

The Role: **Dialer Team Leader** **Number of positions: 1** **Based in Randburg** Job Summary: The purpose of this role is to build monitor and maintain all outbound dialer activity service levels across all multi-functional areas. Produce real-time performance and productivity data to support the operational management team, focusing on strong...