Learning Facilitator Kia South Africa

2 weeks ago


Edenvale, South Africa Motus Corporation Full time

duties. The function forms a crucial part of the sales cycle, providing both critical and non-technical skills which will enhance the growth and development of all employees and therefore demands a high level of professionalism, technical and product knowledge.

**Position Overview**:
**Specific Role Responsibilities**:

- Conduct induction training for all new employees.
- Conduct product, sales and soft skills training for dealer network.
- Develop relevant training material and content (inclusive of all product launches and experience days) for dealer network and Head Office employees.
- Complete regular competitor analysis for training purposes.
- Develop and administer assessments for training.
- Coach and mentor sales force at dealership level.
- Identify training needs, skills gaps and trends within the learning environment.
- Perform Skills Development Facilitator (SDF) duties, including facilitating skills development initiatives, managing Workplace Skills Plans (WSPs) and Annual Training Reports (ATRs), and liaising with relevant stakeholders.
- Manage all training logistics and administra5on (inclusive of the monthly training calendar).
- Manage all training related LMS functions such as creating training events, manage training bookings, create and manage reminders, follow up on training events, advise users on their training.
- Plan and implement the dealer visit schedule.
- Maintain and update all training material.
- Manage matters relating to non-attendance of training sessions and discussions with Managers.
- Complete and submit monthly training reports and expenses (coaching, training tracking, analysis and travel returns).
- Maintain, manage and report on the training completion against targeted percentages.
- Communicate all training through bulletins, memos, reminders, tracking and follow up interventions
- Assist all employees of Kia with general product and training queries.

**Qualifications and Experience**:

- Grade 12/Matric.
- Training/Facilitator qualification or accreditation (preferred).
- Tertiary qualification in Human Resources or Industrial Psychology (advantageous).
- Minimum of 3 years of experience as a Facilitator.
- Experience in the automotive industry or similar field is (preferred).

**Skills and Personal Attributes**:

- Training/Facilitation/Presentation skills.
- PC Skills (Excel, PowerPoint, Word, Outlook).
- Content design software skills.
- Learner Management System skills.
- Excellent communication skills.
- Excellent rapport building skills.
- Excellent listening skills.
- Good planning and problem-solving skills
- Analytic and reporting skills
- Initiative.
- Innovation.
- Attention to detail.
- Trust and integrity.
- Resolves potential dispute/conflict situa5ons with tact and diplomacy.
- Must have a learning culture and willingness to share information.
- Instructional delivery.
- Research, information gathering and analysis.
- Technical learning and understanding.
- Training provision.


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