Quality Assurance Assessor/ Coach

**Talent Acquisition Consultant **Ayanda Tshabalala - Req ID 115955 Location Johannesburg **Job Purpose** To produce a world-class contact centre that supports great conversations between Nedbank and its clients thus ensuring that Nedbank understands and meets clients needs. **Responsibilities**: - Contribute to a culture conducive to the achievement...

QUALITY ASSURANCE ASSESSOR - Must be fluent in Afrikaans The successful person will work closely with Sales and Leadership to ensure they are best equipped to effectively run Sales, disseminate information to Partners, Internal Stakeholders, and leadership to make informed decisions. You will be responsible for the complete QA process that not only...

QUALITY ASSURANCE ASSESSOR The successful person will work closely with Sales and Leadership to ensure they are best equipped to effectively run Sales, disseminate information to Partners, Internal Stakeholders, and leadership to make informed decisions. You will be responsible for the complete QA process that not only safeguards the quality of our...

QUALITY ASSURANCE ASSESSOR - Must be fluent in Afrikaans The successful person will work closely with Sales and Leadership to ensure they are best equipped to effectively run Sales, disseminate information to Partners, Internal Stakeholders, and leadership to make informed decisions. You will be responsible for the complete QA process that not only...

Quantanite is looking for a Quality Assurance individual to assist in championing the need for continuous improvement by analyzing data and measuring and driving high performance, through Quality initiatives, report on the Quantanite quality Standards and performance data to operations and evaluate contact centre agent quality in line with the Quantanite...

An exciting opportunity exist for a seasoned QA Agent. Key responsibilities include assessing call quality and behaviour for Call Centre Agents in the Call Centre Centre (sales & customer services) by listening to live and recorded calls. You will also conduct necessary coaching with the aim to improve service delivery, compliance and legislative...

Key Responsibilities: Assessment of Portfolios: Manage monthly assessment plans, assess portfolios within 30 days, complete required documentation, provide feedback, and ensure quality assurance. Administration: Capture and update assessment results, maintain effective document storage and archiving processes. Learner Support: Schedule assessments, manage...

Job Summary:">The Recruiters is seeking a skilled Quality Assurance Specialist to lead our quality assurance program. As a key member of our team, you will be responsible for ensuring that our customer service team meets high standards of quality and excellence.">Key Responsibilities:">">Develop and implement quality assurance processes and procedures to...

Job Description To facilitate quality delivery and ensure adherence to quality standards across various business segments. Hello Future Quality Assure Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary **Job...

Qualification - Matric - Bachelors Degree Engineering - 5 + years in similar or same role **Requirements**: - Must have manufacturing industry experience - Must have managed staff - Must have experience in HIGH VOLUME manufacturing Duties - Quality Assurance - Manage staff - Analyse Data - Develop strategies and implement them - Train, motivate and coach...

An exciting opportunity exist for a seasoned QA Agent. Key responsibilities include assessing call quality and behaviour for Call Centre Agents in the Call Centre Centre (sales & customer services) by listening to live and recorded calls. You will also conduct necessary coaching with the aim to improve service delivery, compliance and legislative...

An exciting opportunity exist for a seasoned QA Consultant. Key responsibilities include assessing call quality and behavior for Call Centre Agents in the Call Centre Centre (sales & customer services) by listening to live and recorded calls. You will also conduct necessary coaching with the aim to improve service delivery, compliance and legislative...

Job Title: Senior Quality Control Manager JohannesburgThis position will drive quality assurance standards and programs for supplier groups across Africa. We are seeking a highly skilled individual to work with business partners and suppliers.The key responsibilities of this role include:Developing and implementing quality assurance strategies and...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary Motor...

We are looking for a Quality Assurance professional to join an international team in the tech industry. The role responsibilities include c conducting tests and inspections, writing scripts, identifying production, process, or product issues, and presenting solutions. Our requirements: - Proven experience working in a similar role within the tech industry,...

Job Description The Test Analyst Manager is responsible for the testing of systems under development, for providing expert process improvement advice to reduce development defects and provide assurance that risks associated with implementing new systems are accurately quantified and addressed. Role responsibilities include: - Analyze detailed business...

About the Company- Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.- Our success is rooted in our passion for our clients and everything we do is...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary The...

About the Company Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is...