Quality Assurance Agent

Quality Assurance Agent Needed Our company, One Source Direct, is searching for a Quality Assurance Agent on behalf of Zoom Fibre. Main purpose of the job: We require a quality assurance agent who is a professional and responsible for monitoring, inspecting and proposing measures to correct or improve an organization's final products in order to meet...

Quantanite is looking for a Quality Assurance individual to assist in championing the need for continuous improvement by analyzing data and measuring and driving high performance, through Quality initiatives, report on the Quantanite quality Standards and performance data to operations and evaluate contact centre agent quality in line with the Quantanite...

Job SummaryWe are seeking a highly skilled Quality Assurance Officer to join our team at Quality Connect Staffing. The successful candidate will be responsible for ensuring the quality of our products and services, maintaining our quality management system, and conducting internal and external audits.The ideal candidate will have a strong background in...

We are currently looking for a dedicated Quality Assurance Consultant to join our team. As a Quality Assurance Consultant, you will play a critical role in ensuring exceptional customer service and satisfaction. Your primary responsibility will be to assess and improve the quality of interactions between our call centre agents and customers.Duties and...

We are seeking a Quality Assurance Specialist to ensure exceptional customer service and satisfaction. The ideal candidate will assess and improve the quality of interactions between our call centre agents and customers.Key Responsibilities:Listen, comment, and give feedback on all calls made and/or received by our debt collection agentsSubmit feedback to...

About Quality Connect StaffingWe are seeking a skilled and dedicated Quality Assurance Officer to join our team.This is an exciting opportunity for the right candidate to contribute to the continued success of our organization.

Job DescriptionJob Title: Quality Assurance SupervisorCompany: Quality Connect StaffingJob Summary:We are seeking a highly skilled Quality Assurance Supervisor to join our team at Quality Connect Staffing. The successful candidate will be responsible for supervising staff in the quality department, ensuring that all quality-related tasks are completed...

Job DescriptionAs a Quality Assurance Officer at Quality Connect Staffing, you will be responsible for maintaining the quality management system (QMS) as required by ISO 9001. This includes conducting internal and external audits, ensuring all quality standards, policies, procedures, work instructions, and forms are compliant and up to date, and maintaining...

Closing Date - 2024/11/29 - Reference Number - SAS241115-1 - Job Title - Quality Assurance Specialist - Job Type - Permanent - Division - Control Functions - Department - Quality Assurance - EE Occupational Levels - Level 6: Specialists - Location - Town / City - Johannesburg - Location - Province - Gauteng - Location - Country - South Africa - Job Advert...

Job Title: Quality Assurance AgentLocation: Rosebank, JohannesburgJob Summary:We are seeking a highly skilled Quality Assurance Agent to join our team at Recruitment Dynamix (Pty) Ltd. The successful candidate will be responsible for ensuring the highest quality of service in our Call Centre.Key Responsibilities:1. Conduct quality control checks on Call...

**Job Overview**: As a QA Consultant, you will play a crucial role in ensuring the quality and reliability of software products and systems. Your primary responsibility will be to assess, plan, and implement quality assurance processes to meet client requirements and industry standards. You will collaborate with development teams, project managers, and...

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Job Title: Quality Assurance AgentRosebank - JohannesburgRequirements:1-3 years of experience in a similar role - QA in Call CentrePrevious quality control experienceCall Centre KnowledgeGood admin skillsMust have good EXCEL skillsWe are looking for a skilled Quality Assurance Agent to join our team at Recruitment Dynamix (Pty) Ltd. The ideal candidate will...

Quality Assurance ConsultantWe are seeking a skilled Quality Assurance Consultant to play a critical role in ensuring exceptional customer service and satisfaction.Key Responsibilities:Monitor and evaluate call centre interactions to assess the quality of service provided.Provide constructive feedback to call centre agents to improve their performance and...

CAREER OPPORTUNITY- This opportunity is available at Non-Motor Front Office Quality Department for a Quality Assurance Consultant based in Parktown.- WHAT WILL YOU DO?- This job functions as a professional specialist and the successful incumbent will be responsible for advising and assisting Non-Motor SOS Agents with registration quality and provide them...

CAREER OPPORTUNITY This opportunity is available at Non-Motor Front Office Quality Department for a Quality Assurance Consultant based in Parktown. WHAT WILL YOU DO? This job functions as a professional specialist and the successful incumbent will be responsible for advising and assisting Non-Motor SOS Agents with registration quality and provide them with...

Quality Assurance AnalystThe Quality Assurance Analyst plays a vital role in ensuring the highest standards of quality in our call center operations. This individual is responsible for monitoring and assessing the performance of our call center agents, providing feedback and recommendations for improvement.Key Responsibilities:Design and implement call...

Quality Assurance AnalystThe Quality Assurance Analyst plays a vital role in ensuring the highest standards of quality in our call center operations. This individual is responsible for monitoring and assessing the performance of our call center agents, providing feedback and coaching to improve their skills and knowledge.Key Responsibilities:Design and...

A well-established short term insurer is seeking to appoint a Senior Quality Assurance Specialist The purpose of the role is to conduct complex level of monitoring compliance to the agent outsourcing agreement, policies, procedure and applicable regulations or laws. **Qualifications**: - B. Com (auditing/finance) or equivalent three qualification in...

Closing Date - 2024/10/01 - Reference Number - SAS240917-1 - Job Title - Senior Quality Assurance Specialist - Job Type - Permanent - Division - Control Functions - Department - Quality Assurance - EE Occupational Levels - Level 4 & 5: Skilled, Technical and Academically Qualified - Location - Town / City - Johannesburg - Location - Province - Gauteng -...