Quality Assurance Consultant

We are currently looking for a dedicated Quality Assurance Consultant to join our team. As a Quality Assurance Consultant, you will play a critical role in ensuring exceptional customer service and satisfaction. Your primary responsibility will be to assess and improve the quality of interactions between our call centre agents and customers.Duties and...

**Job Overview**: As a QA Consultant, you will play a crucial role in ensuring the quality and reliability of software products and systems. Your primary responsibility will be to assess, plan, and implement quality assurance processes to meet client requirements and industry standards. You will collaborate with development teams, project managers, and...

About Quality Connect StaffingWe are a leading staffing agency in South Africa, dedicated to providing top-notch professionals to various industries.We have an exciting opportunity for a talented Quality Assurance Officer to join our team at one of our clients in Gauteng.

CAREER OPPORTUNITY- This opportunity is available at Non-Motor Front Office Quality Department for a Quality Assurance Consultant based in Parktown.- WHAT WILL YOU DO?- This job functions as a professional specialist and the successful incumbent will be responsible for advising and assisting Non-Motor SOS Agents with registration quality and provide them...

About the RoleWe are currently looking for a dedicated Quality Assurance Consultant to join our team in JoburgJobs. As a Quality Assurance Consultant, you will play a critical role in ensuring exceptional customer service and satisfaction.Key ResponsibilitiesListen, comment, and give feedback on all calls made and/or received by our debt collection...

About the Company Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is...

**Finance ~ Insurance** **JHB Central** ***: **Quality Assurance Specialist - Illovo** **Permanent - Salary Market Related** **Job Summary and role** Performs complex level proactive (risk) reviews, quality assurance follow-ups, continuous monitoring projects and general quality assurance support to key stakeholders. Works involves leading and conducting...

We are seeking a Quality Assurance Specialist to ensure exceptional customer service and satisfaction. The ideal candidate will assess and improve the quality of interactions between our call centre agents and customers.Key Responsibilities:Listen, comment, and give feedback on all calls made and/or received by our debt collection agentsSubmit feedback to...

Job Purpose: We're seeking a highly skilled Quality Assurance Consultant to join our team at Energy at Work Projects. As a Quality Assurance Consultant, you will be responsible for ensuring the quality of our sales calls and transactions.Key Responsibilities:• Call Monitoring: You will be responsible for monitoring and reviewing phone calls to ensure they...

Closing Date - 2024/11/29 - Reference Number - SAS241115-1 - Job Title - Quality Assurance Specialist - Job Type - Permanent - Division - Control Functions - Department - Quality Assurance - EE Occupational Levels - Level 6: Specialists - Location - Town / City - Johannesburg - Location - Province - Gauteng - Location - Country - South Africa - Job Advert...

**Insurance ~ Risk Management ~ Quality Management** **JHB Central** ***: **Quality Assurance Technician** **Permanent - Illovo - Salary Market Related** **Purpose** The purpose of the role is to conduct quality assurance assignment to monitor compliance with the companies agent outsourcing agreement, internal policies, procedure and applicable...

JOB DETAILSJob Title Quality Assurance Specialist Job Type Permanent Division Control Functions Department Quality Assurance EE Occupational Levels Level 6: Specialists Location - Town / City Johannesburg Location - Province Gauteng Location - Country South Africa Job Advert Summary Performs complex level proactive (risk) reviews, quality assurance...

Closing Date 2024/11/29 Reference Number SAS241115-1 Job Title Quality Assurance Specialist Job Type Permanent Division Control Functions Department Quality Assurance EE Occupational Levels Level 6: Specialists Location - Town / City Johannesburg Location - Province Gauteng Location - Country South Africa Job Advert Summary Performs complex level...

**Position**: Quality Assurance Auditor **Region**: Fidelity Cash Solutions **Reporting to**: Quality Assurance Manager **Overall Purpose of the Job**: **Minimum Qualifications and Experience**: - Advantage to having attended and passed the following external ISO courses; - ISO 9001:2015 Quality Management Systems - Requirements - ISO 9001:2025 Quality...

Job Description To facilitate quality delivery and ensure adherence to quality standards across various business segments. To ensure implementation of identified quality methodologies and improvement initiatives. Hello Future Quality Assurer, Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services...

**Requirements**: - Relevant Degree/Post Graduate Qualification. - CA (SA)/CIA/CISA/MBA. - Minimum of 10 years working experience in a large/well recognized internal auditing firm and/or consulting environment - Minimum of 5 years of middle and/or senior management within the said environment - Additional specialist certifications in internal auditing (e.g....

**Academic Quality Assurance Officer (JB4108)**: Randburg, Johannesburg, Gauteng - Education **Academic Quality Assurance Officer (JB4108)** **Randburg** **Market Related** The Quality Assurance Officer is entrusted with championing the highest standards of educational excellence, aligning with national quality assurance frameworks. This role is integral...

**Synopsis** Our client is in search of a talented and dedicated **Quality Assurance Professional** to join their team. If you are passionate about maintaining the highest standards of quality and ensuring compliance with industry regulations, we want to hear from you! **Qualification and Experience** - Must possess a suitable tertiary qualification in...

Mindworx Consulting is seeking a highly experienced Senior Quality Assurance Manager to lead our cloud testing initiatives.Job DescriptionWe are looking for a seasoned professional with expertise in test strategy development, team management, and technology implementation. As a key member of our quality assurance team, you will be responsible for ensuring...

Job Overview:Zecutive Consultants is a leading organization seeking an experienced Quality Assurance Specialist to join our team. As a key member of our quality control process, you will play a vital role in ensuring the highest standards of quality in our manufactured products.Salary: $65,000 - $80,000 per annumJob Responsibilities:Inspect manufactured...