Customer Care Officer

1 week ago


Century City, South Africa Educor Full time

Customer Care Officer (JB4357)
Century City
Market Related

To ensure customer retention by assisting on social media, cancellations and transfers. Primary function is to ensure customer retention by assisting with Social Media queries and complaints, cancellation requests and the salvaging thereof, and transferring student’s courses to another course of their choice as well as changing course to a new potential student. Assisting with projects relating to complaints, cancellations and transfers which will include call out projects, cancellations projects and transfers projects and updating learners to the most recent version of the course

Educational requirements:
Grade 12
1-2 years customer service experience
MS office literate

Duties and Responsibilities:
Transfers and updates
Processing and submission of authorization vouchers
social media
Cancellations
Achieved agreed targets
Reporting and administration
Ad hoc duties

Pay: R6 000,00 - R7 000,00 per month



  • Century City, South Africa Educor Full time

    **Customer Care Officer (Academics) JB3213**: Century City, Cape Town, Western Cape - Customer Service - Customer Care Officer (Academics) JB3213 Century City, Cape Town Market Related To ensure customer retention by assisting with social media queries, cancellation requests and salvaging, transferring courses. Assisting with projects relating to complaints,...


  • Century City, South Africa Educor Full time

    **Customer Care Officer (Academics) JB3501**: Century City, Cape Town, Western Cape - Customer Service Customer Care Officer (Academics) JB3501 Century City, Cape Town Compensation: Competitive salary aligned with the market standards We are seeking a dedicated Academic Customer Care Officer to join our team in Century City, Cape Town. Your primary...


  • Century City, South Africa Kontak Recruitment SA Full time

    Century City, Cape Town, Western Cape - Customer Service - Customer Care Officer (Academics) JB3213 Century City, Cape Town Market Related To ensure customer retention by assisting with social media queries, cancellation requests and salvaging, transferring courses. Assisting with projects relating to complaints, cancellations and transfers which include...

  • Customer Care Officer

    2 weeks ago


    Century City, Western Cape, South Africa Kontak Recruitment SA Full time

    Century City, Cape Town, Western Cape - Customer Service Customer Care Officer (Academics) JB3213Century City, Cape TownMarket RelatedTo ensure customer retention by assisting with social media queries, cancellation requests and salvaging, transferring courses. Assisting with projects relating to complaints, cancellations and transfers which include call out...

  • Customer Care Officer

    2 weeks ago


    Century City, Western Cape, South Africa Educor Full time

    Customer Care Officer (JB4357)Century CityMarket RelatedTo ensure customer retention by assisting on social media, cancellations and transfers. Primary function is to ensure customer retention by assisting with Social Media queries and complaints, cancellation requests and the salvaging thereof, and transferring student's courses to another course of their...


  • Century City, South Africa Educor Full time

    **Customer Care/Student Journey Officers (JB3148)**: Century City, Cape Town, Western Cape - Customer Service **Customer Care/Student Journey Officers (JB3148)** **Century City** **Market related** Effective response to student queries within 24hours of receipt Communicate the information and/or solution to the student for each concern/query raised in...


  • Century City, South Africa Educor Full time

    **Customer Care/Student Journey Officers (JB3299)**: Century City, Cape Town, Western Cape - Customer Service **Customer Care/Student Journey Officers (JB3299)** **Century City** **Market related** *** **Requirements: Diploma or Degree** Minimum of 1-year working experience in a similar field. Background in administrative and functional support, as it...


  • Century City, South Africa Kontak Recruitment SA Full time

    Century City, Cape Town, Western Cape - Customer Service **Customer Care/Student Journey Officers (JB3148)** **Century City** **Market related** Effective response to student queries within 24hours of receipt Communicate the information and/or solution to the student for each concern/query raised in an accurate and relevant manner. Sources the required...


  • Century City, South Africa Kontak Recruitment SA Full time

    Century City, Cape Town, Western Cape - Customer Service **Customer Care/Student Journey Officers (JB3299)** **Century City** **Market related** *** **Requirements: Diploma or Degree** Minimum of 1-year working experience in a similar field. Background in administrative and functional support, as it relates to an academic environment or similar...


  • Century City, Western Cape, South Africa Kontak Recruitment SA Full time

    Century City, Cape Town, Western Cape - Customer ServiceCustomer Care/Student Journey Officers (JB3148)Century CityMarket relatedEffective response to student queries within 24hours of receiptCommunicate the information and/or solution to the student for each concern/query raised in an accurate and relevant manner.Sources the required information from the...


  • Century City, Western Cape, South Africa Kontak Recruitment SA Full time

    Century City, Cape Town, Western Cape - Customer ServiceCustomer Care/Student Journey Officers (JB3299)Century CityMarket related***Requirements: Diploma or DegreeMinimum of 1-year working experience in a similar field. Background in administrative and functional support, as it relates to an academic environment or similar position.Excellent communication...


  • Century City, South Africa Oasis Care Centre Full time

    14 March 2024 **VACANCY: ENROLLED NURSING ASSISTANT(ENA)** We are seeking to employ a dynamic and energetic Enrolled Nursing Assistant at a Care Centre located at a Retirement resort in Century City, Cape Town. The required ENA will promote and deliver quality elderly patient care and wellness in accordance with industry standards and to execute Nursing...


  • Century City, Western Cape, South Africa Oasis Care Centre Full time

    14 March 2024VACANCY:ENROLLED NURSING ASSISTANT(ENA)We are seeking to employ a dynamic and energetic Enrolled Nursing Assistant at a Care Centre located at a Retirement resort in Century City, Cape Town. The required ENA will promote and deliver quality elderly patient care and wellness in accordance with industry standards and to execute Nursing duties...

  • Concierge

    4 weeks ago


    Century City, South Africa Oasis Care Centre Full time

    14 February 2023 **JOB ADVERT - CONCIERGE** We are seeking to employ a Concierge at the Care Centre. **Responsibilities** - Driver of company vehicle - Accompany residents on outings/shopping trips. - Ad hoc errands for the Care Centre. - Maintenance of Company Vehicle. - General receptionist duties - Answer telephone at reception and main desk - Assist...

  • Wash Bay Driver

    2 weeks ago


    Century City, Western Cape, South Africa Dealer Care Full time

    Dealer Care is looking for an experienced SA driver with a valid drivers license that is able to:Wash Cars as part of a team Perform Quality Control Checks Interact with Customers Work Under PressureThe job will be confined to working within a car dealership and is not for general deliveries and driving off premises. Hard Working Reliable Have contactable...


  • Century City, Western Cape, South Africa Ecowize Full time

    Ecowize is looking for a highly motivated and skilled Customer Liaison Officer to be based in Spartan, Kempton Park. The purpose of the role is to focus on the overall customer experience, ultimately managing the relationships between Ecowize and the customer.Responsibilities Customer experience and satisfaction by driving key OTIF (ontimeinfull) strategies...

  • Concierge

    2 weeks ago


    Century City, Western Cape, South Africa Oasis Care Centre Full time

    14 February 2023JOB ADVERT - CONCIERGEWe are seeking to employ a Concierge at the Care Centre.Responsibilities Driver of company vehicle Accompany residents on outings/shopping trips. Ad hoc errands for the Care Centre. Maintenance of Company Vehicle. General receptionist duties Answer telephone at reception and main desk Assist in dining room when needed...


  • Century City, South Africa Ecowize Full time

    Ecowize is looking for a highly motivated and skilled Customer Liaison Officer to be based in Spartan, Kempton Park. The purpose of the role is to focus on the overall customer experience, ultimately managing the relationships between Ecowize and the customer. **Responsibilities** - Customer experience and satisfaction by driving key OTIF (on-time-in-full)...


  • Century City, South Africa Educor Full time

    **Student Journey Officer/Customer Service Consultant (JB3747)**: Century City, Cape Town, Western Cape - Customer Service **Student Journey Officer/Customer Service Consultant (JB3747)** **Century City, Cape Town, Western Cape** **Market Related** **Fixed term contract** The Student Journey Officer is responsible for all administrative tasks associated...


  • Century City, Western Cape, South Africa Educor Full time

    Student Journey Officer/Customer Service Consultant (JB3747): Century City, Cape Town, Western Cape - Customer ServiceStudent Journey Officer/Customer Service Consultant (JB3747)Century City, Cape Town, Western CapeMarket RelatedFixed term contractThe Student Journey Officer is responsible for all administrative tasks associated with the HET/NATED and FET...