Student Journey Officer/customer Service Consultant

Century City, Cape Town, Western Cape - Customer ServiceCustomer Care/Student Journey Officers (JB3148)Century CityMarket relatedEffective response to student queries within 24hours of receiptCommunicate the information and/or solution to the student for each concern/query raised in an accurate and relevant manner.Sources the required information from the...

Century City, Cape Town, Western Cape - Customer ServiceCustomer Care/Student Journey Officers (JB3299)Century CityMarket related***Requirements: Diploma or DegreeMinimum of 1-year working experience in a similar field. Background in administrative and functional support, as it relates to an academic environment or similar position.Excellent communication...

Student Journey Officer/ Call Centre (Academics) (JB4368)Cape Town, Century CityMarket RelatedAs a Student Journey Officer, you'll be the go-to person for students from the moment they register until they graduate. Think of yourself as a student's personal guide and helper during their academic journey.Skills and Qualifications:Education:Grade 12Experience:...

Student Success Coordinator (JB3421): Century City, Cape Town, Western Cape - EducationStudent Success Coordinator (JB3421)Century City, Cape TownMarket RelatedThe Student Success Coordinator is a customer service function relating to customer care.Educational requirements:Grade 121-2 years of customer service/contact center or education-related positionsMS...

Customer Care Officer (JB4357)Century CityMarket RelatedTo ensure customer retention by assisting on social media, cancellations and transfers. Primary function is to ensure customer retention by assisting with Social Media queries and complaints, cancellation requests and the salvaging thereof, and transferring student's courses to another course of their...

Century City, Cape Town, Western Cape - Customer ServiceStudent Support Team Leader (JB3385)Century City, Cape TownMarket RelatedTo maintain customer satisfaction, service delivery, and student retention through effective management of the student support and student services department and related sub-departments.Educational Requirements:Post Grade 12...

Century City, Cape Town, Western Cape - Sales Telesales Consultant ( Education) (JB2843)Century City, Cape TownR7000 - R7500 plus commissionGrade 12Diploma/Certification in sales and marketing would be beneficialOvertime when requiredDrivers license and own vehicle essentialtelesales experienceTo achieve the desired sales and marketing output as directed by...

Century City, Cape Town, Western Cape - Customer Service Customer Care Officer (Academics) JB3213Century City, Cape TownMarket RelatedTo ensure customer retention by assisting with social media queries, cancellation requests and salvaging, transferring courses. Assisting with projects relating to complaints, cancellations and transfers which include call out...

Century City, Cape Town, Western Cape - Customer Service Call Centre/Admin Support Agent (JB2606)Century City, Cape TownR5000 - R6000 per monthEducational requirementsGrade 121-3 years previous customer service experience preferably in an omnichannel environmentUnderstanding of the student journey in distance educationDuties and responsibilities:Customer...

Main Purpose of the Job:The Client Services Onboarding team currently has a vacancy for a Customer Service Representative who will be responsible for providing customer support - that includes information sharing and resolving technical and billing related queries.Job Output: Responsible for customer interactions that result in resolved technical, billing...

Ecowize is looking for a highly motivated and skilled Customer Liaison Officer to be based in Spartan, Kempton Park. The purpose of the role is to focus on the overall customer experience, ultimately managing the relationships between Ecowize and the customer.Responsibilities Customer experience and satisfaction by driving key OTIF (ontimeinfull) strategies...

Company DescriptionWNS Global Services Inc (NYSE:WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Main Purpose of the Job:The Customer Retentions Department currently has a vacancy for a Retention Customer Service Representative who will be responsible for providing accurate friendly and professional inbound and outbound support and guidance to all Mweb customers with a key focus on business retentions at the highest level across various channels...

Skills & requirements:01.WHO WE ARE LOOKING FOR:Someone with great communication and interpersonal skills3-4 years experience as a customer experience consultant in the tech industryAn understanding of FICA/AML/TF and TCF, as well as a qualification in customer experience or related industry will be advantageousA team player with critical thinking skills and...

Main Purpose of the Job:The Client Services Onboarding team currently has a vacancy for a Customer Service Representative who will be responsible for providing customer support - that includes information sharing and resolving billing and collection-related queries. it's a 12 Month Contract.Job Output: Responsible for customer interactions that result in...

Customer Focus**: Grow bottomline key account revenue Engage with existing clients to expand the services Retain existing customers through a solid retention strategy Increase service levels and ultimately customer satisfaction Reinforce and create strong integration between the customer, you and the Company Manage crisis management and internal...

Sales/Telesales Consultant (JB2847): Century City, Cape Town, Western Cape - SalesSales/Telesales Consultant (JB2847)Century City, Cape Townmarket related per month plus commissionTo convert inquiries to enrolments to achieve agreed monthly budget while developing and building client relationships that will lead to more referrals and enrolmentsEducational...

Century City, Cape Town, Western Cape - SalesSales/Telesales Consultant (JB2847)Century City, Cape townR7000 - R7500 per month plus commissionTo convert inquiries to enrolments to achieve agreed monthly budget while developing and building client relationships that will lead to more referrals and enrolmentsEducational RequirementsGrade 12Diploma with Sales...

1. Tourism knowledge - Hotels, Flights and PackagesMulti-channel work capability.Ability to learn new hospitality systems.Multitasking - working with variant channels: zendesk, slack, hospitality systems.Issue all tickets that automation does not for the corporate department, on sitesCustomer call back when necessaryAssist onsite customers 8. Answer...

RequirementsMust have grade 12Three years of customer service experience (required)(BPO)Good at work under pressure.Excell, word knowledge.Must be credit and criminal clear.Willing to learn.Must be willing to work shifts.Salary:Salary: R9,000.00 per monthAbility to commute/relocate: Century City,Western Cape: Reliably commute or planning to relocate before...