Team Leader

4 months ago


Roodepoort, South Africa MTN Nigeria Full time

**Mission/ **_Core purpose of the Job: _**
- To lead a team of second line technical support agents, ensuring swift and effective resolution of customer technical queries. The Team Leader will be responsible for driving customer satisfaction and retention by implementing innovative support strategies, managing team productivity, and maintaining high technical and service standards. _

**Context**:

- Highly dynamic and fluctuating Telecommunications industry
- Call Centre BPO and outsource industry context
- Within the legal, regulatory and commercial environment of South Africa
- Highly competitive market with new and established competitors
- Fast moving industry; real time operations
- Context changes in terms of technology advancements and convergence
- Legislative changes
- Changes in consumer behaviour
- Shortage of skill



  • Roodepoort, South Africa Talksure Full time

    Join Our Dynamic Team as a B2B Telecoms Team Leader. Are you an exceptional leader with a proven track record in sales and team motivation? We are seeking a dynamic and strategic Sales Team Leader to join our premier telecommunications client in Roodepoort. Step into a role where you can drive success, inspire a high-performing team, and shape...

  • Team Leader

    4 months ago


    Roodepoort, South Africa MTN Nigeria Full time

    **Mission/ Core purpose of the Job**: The Sales Contact Centre Team Leader's primary objective is to lead and manage a team of agents to maximise revenue opportunities and exceed sales targets. The role combines management, selling, coaching and leadership activities to enable the sales team to achieve their assigned targets. Operationally, the Team Leader...


  • Roodepoort, Gauteng, South Africa Talksure Full time

    Join our dynamic Telecoms team in Roodepoort as a Lead Warming Team Leader, where you will play a pivotal role in managing and optimizing our lead warming operations.As the Lead Warming (Generation) Team Leader, you will oversee a team of Lead Warming Consultants to ensure exceptional performance and service delivery. We are seeking an individual who enjoys...

  • Team Leader

    2 months ago


    Roodepoort, South Africa Logic 360 Group Full time

    We are currently seeking the skills and expertise of a vibrant and energetic Team Leader (Dispatch Department) to assist with the day-to-day oversight of departmental activities and functions. Key Duties and Responsibilities (including but not limited to): - Assist the Manager/Supervisor in the coordination of the daily activities of the department -...


  • Roodepoort, Johannesburg, South Africa Talksure Full time

    Join Our Dynamic Team as a B2B Telecoms Team Leader. Are you an exceptional leader with a proven track record in sales and team motivation? We are seeking a dynamic and strategic Sales Team Leader to join our premier telecommunications client in Roodepoort. Step into a role where you can drive success, inspire a high-performing team, and shape the future of...


  • Roodepoort, Johannesburg, South Africa Talksure Full time

    Join our dynamic Telecoms team in Roodepoort as a Lead Warming Team Leader, where you will play a pivotal role in managing and optimizing our lead warming operations. As the Lead Warming (Generation) Team Leader, you will oversee a team of Lead Warming Consultants to ensure exceptional performance and service delivery. We are seeking an individual who enjoys...

  • Telesales Team Leader

    2 months ago


    Roodepoort, Johannesburg, South Africa Talksure Full time

    Are you a proactive leader with a strong drive for achieving sales success? Do you excel in dynamic telecommunications environments? If so, we have an ideal opportunity for you! We are seeking a candidate who embodies honesty, accountability, and has robust analytical and leadership abilities. Emotional intelligence, a positive demeanour, and adeptness in...

  • Outlet Store Leader

    3 months ago


    Roodepoort, South Africa Jonsson Workwear Full time

    Our retail stores personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life. The Outlet Store Leader role is responsible for ensuring a brilliant in-store experience through leading and...

  • Retail Store Leader

    3 months ago


    Roodepoort, South Africa Wellness Warehouse Full time

    **Store Leader** **Location: Store** **Department: Retail - Operations** **Reporting Line**:Area Manager** **Job Purpose**:To deliver exceptional customer experiences through maximizing selling opportunities as well as managing costs, driving operational excellence and leading a motivated team to ensure profitability. **AREAS OF RESPONSIBILITY**: -...


  • Roodepoort, South Africa DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. **DSV - Global transport and logistics** Location: Roodepoort Job Posting Title: Team Lead, Zone Control, Road Logistics Time Type: Full Time **Main Purpose of The...

  • Admin Controller

    2 months ago


    Roodepoort, South Africa The Foschini Group Full time

    **Job ID**:18355**Position Type**:Full-Time**Job Function**:Retail Stores**Workplace Type**:Stores**Division**:TFG Home Division**Province**:Gauteng**Location**:Johannesburg West**Suburb**:Roodepoort Central (Roodepoort)Position Description: We are currently recruiting for various leadership roles (Store, Admin, Furniture Leaders) Must... Love...

  • Store Manager

    3 months ago


    Roodepoort, South Africa The Foschini Group Full time

    **Job ID**:17037**Position Type**:Full-Time**Job Function**:Store Management & Field**Workplace Type**:Stores**Division**:TFG Home Division**Province**:Gauteng**Location**:Johannesburg West**Suburb**:Roodepoort West (Roodepoort)Position Description: We are currently recruiting for a Store Manager. Must... Love people, Making people feel at home, Believe...


  • Roodepoort, South Africa MTN Nigeria Full time

    **Key Deliverables** The OD and Performance Partner - Group Finance & Risk will be accountable to achieve the following objectives: **Governance** Strategic Meetings - Provide input in strategic meetings when required - Provide inputs into the enterprise wide transformation initiatives when required - Provide inputs into the risk mitigation and controls -...


  • Roodepoort, South Africa MTN Nigeria Full time

    **Key Deliverables** The OD and Performance Partner will be accountable to achieve the following objectives: Governance **Strategic Meetings** - Provide input in strategic meetings when required - Provide inputs into the enterprise wide transformation initiatives when required - Provide inputs into the risk mitigation and controls - Perform evaluation...

  • Restaurant Manager

    3 months ago


    Roodepoort, South Africa HotelJobs.co.za Full time

    Capable of running service for 100+ seats. - Understand the food that is being served. - Train and roster their staff compliment. - The Manager will be responsible for managing the following departments: Waiters / Runners / Baristas / Cleaners / Reception & hostesses **Requirements**: - Grade 12 and a formal qualification - Formal qualification would be an...

  • Audit Senior

    3 months ago


    Roodepoort, South Africa PRR Recruitment Full time

    Vacancy Alert!!!Audit SeniorRoodepoortLeading fieldwork, managing performance, and keeping engagement leaders updated on audit engagements.Completing audit processes and documenting higher-risk areasEngaging clients and providing authoritative advice and professionalism throughout transactions.Managing audit teams and reviewing teamwork on a timely...

  • Audit Senior

    3 months ago


    Roodepoort, South Africa PRR Recruitment Services Full time

    Vacancy Alert!!!Audit SeniorRoodepoortLeading fieldwork, managing performance, and keeping engagement leaders updated on audit engagements.Completing audit processes and documenting higher-risk areasEngaging clients and providing authoritative advice and professionalism throughout transactions.Managing audit teams and reviewing teamwork on a timely...


  • Roodepoort, South Africa Network International Full time

    My client, a leading giant in the insurance industry, is offering an exciting opportunity for a visionary Director of Products to join their team in Nairobi, Kenya.This role is perfect for a commercial leader who excels in thinking outside the box and is currently in a senior leadership position.The successful candidate will be responsible for building and...

  • Group Head Actuary

    3 weeks ago


    Roodepoort, South Africa Network International Full time

    The ideal candidate is a visionary leader with a proven track record in senior leadership, equipped to drive strategic decisions from inception to execution.With a solid base degree and robust management experience, the successful candidate will excel in engaging at both Group and Board levels.Candidates from outside the region are welcome to apply, with...


  • Roodepoort, South Africa Network International Full time

    This role is perfect for a commercial leader who excels in thinking outside the box and is currently in a senior leadership position.The successful candidate will be responsible for building and structuring innovative products, driving channel performance, and bringing a solutions-oriented approach to the team. A base degree is required, with professional...