Cluster Manager

3 days ago

Durban, South Africa AJ Personnel Full time

**Main purpose of the job**:

- The Pre-exposure Prophylaxis (PrEP) for Adolescent Girls and Young Women (AGYW) project requires the services of one (1) site/cluster manager who will be responsible for providing strategic project guidance, overseeing and managing the Wits RHI Project PrEP teams at designated project sites
- Site-level program management, mentoring and coaching for both clinical and non-clinical staff, stakeholder engagement and relationship building (district, sub-district, community, and CBOs), clinical service delivery, administration, staff management, quality improvement, and skills transfer

**Location**:

- **Durban - eThekwini, KZN**

**Key performance areas**:

- Communicate, promote, and support the implementation of Project PrEP at the district, sub-district, and facility levels
- Provide program implementation guidance and support to site-level team members to ensure delivery of program activities according to timelines and budgets
- Constant consultation and planning with the District and Sub-District Stakeholder Engagement Manager and site-level teams
- Conduct regular meetings with site level team to ensure outputs are delivered and to review progress on the implementation plan
- Review cluster implementation plans for effective implementation of the program
- Identify the needs of the program at a site level and obtain the resources required
- Coordinate and troubleshoot all program-related activities including but not limited to the provision of all SRH services to clients when a nurse responsible is not available
- Oversee the rollout of the training plan including conducting Training of trainers
- Through the District and Sub-District Stakeholder Engagement Manager, work closely with the capacity-building adviser/consultant to ensure that capacity-building activities are implanted in the district
- Monitor the delivery and quality of training at all levels
- Participate in monitoring activities mandated by the training of DoH and support staff
- Provide ongoing coaching, mentoring, feedback, and support to the team
- Participate in ongoing mentorship programs initiated by other WRHI stakeholders
- Evaluate the effectiveness of training by obtaining feedback from stakeholders and/or relevant assessments
- Support the site-level team, ensuring that communication between the team is optimal and that program activities are coordinated and leveraged
- Ensure coordination across program streams
- Support activities that promote and advocate for adolescent and youth-friendly service (AYFS) or youth zones at health facility and community level
- Provide SRH services including clinical services when the need arises
- Maintain close communication with the M&E team to ensure adequate and regular reporting and documenting of lessons learned and success stories
- Develop and effectively manage relationships with relevant Wits RHI structures
- Contribute to the achievement of Wits RHI’s corporate goals and objectives
- Develop and effectively manage relationships with external stakeholders including DBE, DOH, DSD, donors, and partners/as per the stakeholder engagement document
- Serve as a representative of the Project PrEP on external forums/working groups in the district
- Coordinate program activities with external agencies such as public health, NGO partners, regulatory bodies, donor monitoring and auditing agencies, and others as necessary

**Required minimum education and training**:

- **Relevant Nursing Degree with education qualification**:

- **Certified clinical (NIMART, APC/PC101, and HTS) mentor**:

- **Dispensing License**:

- **Proven Facilitation skills**:

- **Certified Assessor**:

- **Valid SA driver’s license**:

- **Understanding of clinical research**

**Required minimum work experience**:

- **10 and above years’ of experience in Public Health and HIV Prevention and Management**:

- **5 years’ clinical training experience (HIV/TB/SRH)**:

- **5 years of clinical mentoring experience and experience in assessing learners**:

- **10 years of staff management experience**:

- **5 years of strategic stakeholder engagement and relationship management**

**Professional body registration**:

- South African Nursing Council

**Desirable additional education, work experience, and personal abilities**:

- Certification in HIV Management
- Sound technical knowledge of HIV Prevention strategies, integration of health services, TB-HIV integration, Knowledge and understanding of national, provincial, and local health structures
- Ability to interpret clinical guidelines
- Qualification or experience in training, mentoring, project management, and quality improvement methodologies. Knowledge of clinical systems and data management
- Understanding of the challenges facing young people in the health context
- Previous experience in Sexual Reproductive Health (SRH) services and other HIV prevention services, clinical research, and knowledge of clinical and data management an

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