Marketer
6 months ago
JOB KNOWLEDGE
- Laboratory information systems
- Laboratory standards operating procedures and processes
- Marketing and sales knowledge
- Knowledge of pathology and lab environment
- Computer literate
- Minimum 2 years marketing experience
- Previous marketing experience in the medical/pathology field
KEY PERFORMANCE AREAS
- Contributes to planning and developing a marketing strategy for UPL in order to promote the image, brand awareness and services of the organisation.
- Establishes and maintains effective relations and personal contact with existing and prospective clients including medical doctors in private/public practice, as well as key suppliers and service providers to ensure loyalty to the UPL brand.
- Proactively marketing and selling UPL services to existing and prospective customers to grow UPL market share.
- Participates in and represents UPL in marketing events such as CME's, Wellness Days to promote the image and services of the organisation.
- Services as first point of contact between UPL and customers to address a range of queries and complaints pertaining to laboratory services in order to ensure swift resolution of issues and feedback to customers
- Providing a feedback loop to all departments within their territory to ensure maintenance of high levels of customer service
- Completion and submission of reports on a weekly basis to Managers to provide information regarding customers.
COMPETENCIES
- Attention to detail
- Communication
- Customer Orientation
- Ethical behaviour
- Flexibility
MUST HAVE OWN VEHICLE
Ability to commute/relocate:
- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
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