Documentation Centre Administrator-1

7 months ago


Johannesburg, South Africa FirstRand Full time

Job Description

To provide a centralised fit for processing function of all legal documents for client support functions

(opening, closing and maintenance) requests across product and channel support functions
- Receive and analyse documentation request from client or internal stakeholder
- Identify client need, including documentation and fit for processing requirements, and prepare and
- send documentation to client for completion
- Vet documentation for correctness and validity, and execute the request, keeping the client updated
- until resolution
- Identify and suggest opportunities for process efficiencies
- Engage in document management practices by indexing validated documentation and ensuring that
- most updated documentation is recorded, and outdated documentation are archived
- Interpret legal and bank documentation for different types of entities for request resolution
- Verify that all documentation is correct and validate documentation received against what exists on
- record
- Ensure documentation sign-off is in accordance with client requirements
- Take accountability for accuracy and error-free deliverables, and ensure that encrypted client data (e
- mails) is sent to clients
- Establish relationships with relevant individuals and departments to deliver on work expectations
- Adhere to relevant service level agreements to build trust in the relationship

Job Details

Application Closing Date

10/05/24



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