Monitoring Centre Lead

Assisting the Senior Monitoring Centre Manager (HOD) to ensure the effective and smooth running of all aspects pertaining to the Monitoring Centre. Key Performance Areas: **Management**: - Ad-hoc attendance and inspection of parades - Ensuring the welfare of the staff - IR and EHS critical - Accountable for Training of Monitoring Centre personnel to...

Job title : Monitoring Centre SupervisorJob Location : Gauteng, JohannesburgDeadline : April 03, 2025Quick Recommended LinksJobs by Location Job by industries Minimum RequirementsGrade 12, Matric Minimum of 3 years experience as a  controller Computer literate No criminal record. PSIRA registered with a Grade C Must be fully bilingual Experience in...

**_ Equity Statement :Preference will be given to suitably qualified Applicants who are members of the_** **_designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating_** **_Division._** **_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_** Post: E-mail: Fax: before the closing date of...

Listing reference: track_001269Listing status: OnlineApply by: 20 August 2024Position summaryJob category: Telecommunication and Mobile SystemsLocation: JohannesburgContract: PermanentRemuneration: Market RelatedEE position: YesIntroductionTRACKER requires the services of a Shift Supervisor in the Monitoring Control Centre. We require a self-starter with an...

Job title : IT Audit Compliance Monitoring SpecialistJob Location : Gauteng, JohannesburgDeadline : April 19, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionTo develop and implement audit processes for conducting quality assurance of all deliverables to contribute to the implementation of a group compliance monitoring...

**Job no**: 513888 **Brand**: Flight Centre **Work type**: Fixed Term Contract **Location**: Johannesburg West **Categories**: Leisure Travel & Retail **General Information** **Job title**: **Sales Lead Qualifier** **Purpose**: The Sales Lead Qualifier is responsible for accelerating new business by generating leads from e-customers (online enquiry)...

We are seeking a highly motivated and experienced Call Centre Team Lead to join our team at Recruitment Dynamix (Pty) Ltd.As a Call Centre Team Lead, your primary responsibility will be to lead the call centre sales team who process inbound sales calls.About the Team:The team is responsible for processing inbound sales calls.The team has a strong focus on...

Job DescriptionThis role focuses on leading the enterprise monitoring practice, ensuring proactive solutions, alerting, automation, and site reliability for business-critical systems. The ideal candidate will have a strong background in technology, preferably with experience managing teams.Key responsibilities include:Managing the monitoring and...

We requires the services of a Call Centre Manager that is motivated, dynamic and willing to get the job done at all costs. **Responsibilities**: - Hire, train, coach and lead call centre team as they provide services to our customers. - Supporting call centre agents through difficult calls, defusing angry customers and assisting the team members where...

**Data Centre Operations management includes but is not limited to**: - Data Centre Resource Management & Capacity Planning - Data Centre Facilities Management - Data Centre Infrastructure Inspections, Testing, Maintenance (corrective, preventative, predictive) - Data Centre Systems, Infrastructure & their Associated, Stability, Resilience, Availability -...

**Contact Centre Team Lead Specialist Role**We are looking for a highly motivated and experienced Contact Centre Team Lead Specialist to join our team at InsidEntity.In this role, you will be responsible for leading a team of call centre agents and team leaders, ensuring that they deliver exceptional customer service and meet their performance targets.Key...

The manager of Real Time Analysis and Incident Management twill lead the Real Time Monitor and Issue Incident Management function for Customer Operations and is responsible for monitoring and optimizing customer service performance, volume handling, staffing and schedule adherence; logging and owning issue resolution follow up and communication, impact...

Job Purpose:The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards, including a maximum 5% lost call rate (seasonal). Motivate staff to maximize sales opportunities, exceeding revenue targets.Monitor performance through bookings, phone reports, and monthly Key Performance Assessments,...

Unlock Your Potential as a Senior Contact Centre Team LeadAbout the RoleThis is an exceptional opportunity to lead a high-performing contact centre team in the travel industry. As a Senior Contact Centre Team Lead, you will be responsible for driving sales and customer satisfaction through effective coaching, performance management, and mentorship.Main...

**ABOUT THE COMPANY** At Blue Label Distribution, our brand philosophy is that we can create and distribute anything that is able to be digitised. Our Blu Approved brand is the face of our service offering and is underpinned by a world-class technology platform for both online and offline commerce. With a point-of-sale network of approximately 150 000...

Job Title: Contact Centre Manager Head Recruitment Legends Job Purpose: The Contact Centre Manager is responsible for ensuring the Contact Centre meets defined standards by providing necessary competencies, tools, and resources. The manager oversees Contact Centre operations, manages the performance of staff, and maintains client relationships. Minimum...

Their responsibilities: Full coordination, managing and delivering efficient & effective 24/7 Data Centre Operations. Data Centre Incident Management, vendor Management, Data Centre Infrastructure Inspections Lead the implementation of the **RDARR/BCBS239** compliance controls for group compliance in conjunction with all related business units. Full...

**Main job purpose** To lead, manage and support the entire operation of a Fitment Centre, by implementing and driving Company Standards and aligning business to the Company Strategy. **Main Objective** Ensure the achievement of company budgets by managing expenses through effective stock control, generating sales, effective cash management and strict...

One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre Supervisor to manage a team of 49 staff. The role is based towards the Woodmead area. Qualifications and experience: 1+ years in a Team Leaders roll in a call centre within the South African officeExperience in quality assurance and...

The Group Call Centre Manager is responsible for overseeing all aspects of call centre operations, ensuring optimal performance, team development, and customer satisfaction while driving target achievement and operational efficiencies. Group Call Centre Manager duties and responsibilities: **Operational Management** - Lead the daily operations of the call...