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First Line Response
6 days ago
**DUTIES**
Communicating with the Foremen and Superintendent and receiving and or interpreting requirements/specifications from work orders and plan accordingly.
Prioritizing and planning the sequence of activities.
Allocating work to staff and receiving feedbacks in respect of progress and on completion.
Reporting on electrical [ point of supply] breakdowns and or communicating urgent repair work necessary to restore functionality.
Identifying and reporting causes of incidents and or accidents.
Do fault findings via telephonic communication with consumers and Linesmen.
Interpret diagrams of the electrical network in order to identify faults.
Monitoring attendance/conduct and output of staff and addressing deviations
Dispatching teams to consumer fault locations and ensuring that breakdowns are repaired.
Establishing the adequacy and availability of personnel against daily work.
Facilitating the understanding of processes and procedures with respect to the operations.
Ensure that the field staff comply with relevant by-laws when restoring supply to consumers.
Providing the daily required feedback and information the City [Client] will be looking for.
Monitoring the time frames on each and every notification
Attending meetings
Site investigations and public liabilities
Giving technical support and assisting with decision making on different types of faults
Mobi and radio technical support
Planning shift rosters
Meter and material auditing/ dealing with revenue protection matters
Dealing with emergencies
Doing quotations and materials requisitions for reinstatements
Material collections from the depots
Assisting the admin with all the support they need and managing their work
**INFORMATION RECORDING**:
Completing internal and external transactional documents eg overtime sheets. Leave forms, PLCs, incidents, corrective measure forms, City assets documents, contractual documents for EAM by:
Inserting the relevant information
Forwarding to the relevant personnel for processing
Completes reports for the attention of the line manager
**REQUIREMENTS**
Matric / NCV Level 4 / Equivalent Qualification - Non Negotiable
Drivers Licence and fit to drive - Non Negotiable
Trade Tested & 3 - 5 Years experience in an electrical environment
- Non Negotiable
3 Years Supervisory Experience.
Working knowledge of relevant Safety Legislation and Practices e.g. Construction regulations in terms of the OHS Act.
Broad Knowledge of Electrical equipment
Background knowledge of First Line Response an added advantage
Electricity By-law, Electricity tariffs, Relevant legislation, Metering Standards, Pre-payment Vending system.
A good knowledge in MS-Office is required
Excellent written and verbal communication skills - Speak English
Organisational and analytic skills
Demonstrated experience and leadership in managing teams
**ADDITIONAL REQUIREMENTS**:
Problem solving skills and teaching ability
Good reading and writing skills
Good interpersonal and public relations skills
Be well disciplined, reliable, tactful, methodical, intelligent and mature
Be cost effective.
Shift Work
Ability to work well under pressure
**Job Type**: Permanent
**Salary**: R15 000,00 - R30 000,00 per month
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