First Line Analyst

Location: [[Cape Town]] | Job-ID: [[207014]] | Contract type: [[Permanent]] | Business Unit: [[GSD]] Life on the team Computacenter is a well-established multi-service provider, with a mission to cultivate greatness for both our team members and customers by delivering operational excellence and groundbreaking solutions, which starts with...

**About us** We are professional, agile and innovative. - This role will be remote initially and hybrid at a later date._ **Responsibilities**: Providing 1st Line support to a large client base (SME). Being able to act as a skilled first point of contact is key. An MSP background is preferred. For this role it is vital that English language skills, both...

**Job Information** - Location- Supply Chain Jobs in Cape Town- Salary- R350k - R300k- Job Type- Permanent- Education- Diploma- Experience- 3-5 years' experience- Reference- WS03022020GR- - logistics.jobs(at)staffingprojects.co.za- Fax- 0867247757Stop, if you are a First Line Manager this is a fantastic opportunity to be a part of a very successful supply...

Our client has an opportunity available for a First Line Manager in the Client Engagement department based in Bellville, Cape Town.Requirements:Matric.RE Certificate.Short Term Insurance NQF level 4 Qualification.Degree or National Diploma (NQF 6) with attendance in Insurance Programmes (NQF 5).2+ years’ team management experience in a call centre...

**Location**: South Africa - Cape Town | **Job-ID**:205250 | **Contract type**:| ** Business Unit**: Service Desk **Life on the team** Computacenter is a well-established multi-service provider, with a mission to cultivate greatness for both our team members and customers by delivering operational excellence and groundbreaking solutions, which starts...

**DUTIES** Communicating with the Foremen and Superintendent and receiving and or interpreting requirements/specifications from work orders and plan accordingly. Prioritizing and planning the sequence of activities. Allocating work to staff and receiving feedbacks in respect of progress and on completion. Reporting on electrical [ point of supply]...

Sanlam Life and Savings: A Leading Insurance CompanySanlam Life and Savings is a prominent insurance company in South Africa, serving retail and corporate clients. Our company is divided into three clusters: Sanlam Corporate, Sanlam Retail Mass, and Sanlam Retail Affluent. We provide strategic direction, coordination, and support to these clusters, ensuring...

**DUTIES** Communicating with the Foremen and Superintendent and receiving and or interpreting requirements/specifications from work orders and plan accordingly. Prioritizing and planning the sequence of activities. Allocating work to staff and receiving feedbacks in respect of progress and on completion. Reporting on electrical [ point of supply]...

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups...

**SOC Analyst** **Key Responsibilities**: - Providing first-line triage, classification and rapid response for all security alerts across the Group, - Investigate alerts, including speaking to site staff across the Group, - Suggest opportunities for simplifying and automating processes within the SecOps environment, - Work with the SOC Engineering team to...

**BPO requirements**: Objective: We are looking for a partner to take on the function of 2nd Line Application Management/Support. This team is an escalation point for customer issues that our Customer Success teams can not complete. Working Hours: - Monday - Friday, 9:00 AM - 5:00 PM GMT - Weekend, Bank Holiday and National Holiday cover Scope of Work: -...

Lecture and assess contact learning and distance learning students in the HCert (Preschool Education), BEd (Foundation Phase Studies) and BEd (Intermediate Phase) programmes in the following modules: English For Teachers (EFT100) English First Additional Language 1 (EFA100) English First Additional Language for Foundation Phase 2 (EFAF200) English First...

**Main Responsibilities**: - Fully understand the service KOCHO has been engaged to deliver in line with ITIL Framework. - Develop and maintain rapport with end users by displaying a detailed understanding of their IT environment and business issues. - Provide a single point of contact for end users support using all contact mediums. - Develop and maintain...

Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of providing services. Our customer-obsessed ethos combined with a pioneering approach places digital solutions at the core of our operations. As we navigate the digital era, we strive to revolutionise customer experiences,...

Who are we? Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of three clusters - Sanlam Corporate, Sanlam Retail Mass and Sanlam Retail Affluent. The Sanlam Life and Savings Office provides...

In this role, you would be responsible for 1st line technical support to Head Office and Store Users. You would be expected to have experience within an IT Service Desk/Help Desk environment. This position requires excellent listening, probing and documentation skills. **KEY PERFORMANCE AREAS WILL BE**: - Providing first line systems support to head office...

Overview: The Analyst, Strategic Clients Solutions (SCS) (“SCS Analyst”) works with primary account manager (“AM”) to maintain and expand relationships within the strategic clients. Working with several AMs, the SCS Analyst is responsible for providing key levels of assistance and analysis towards the goals of account management, retention and...

**Job description** In this role, you would be responsible for 1st line technical support to Head Office and Store Users. You would be expected to have experience within an IT Service Desk/Help Desk environment. This position requires excellent listening, probing and documentation skills. **KEY PERFORMANCE AREAS WILL BE**: - Providing first line systems...

**Job Advert** Opportunity awaits a diligent, highly organised and motivated Quality Analyst to join our team in Cape Town, on an exciting campaign. A critical eye for detail is essential in this role as well as analytical and problem-solving skills. You should have an interest in content and people and should be able to work well under pressure. You’ll...

**Business Support** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: - Opportunity awaits a diligent, highly organised and motivated Quality Analyst to join our team in Cape Town, on an exciting campaign. A critical eye for detail is essential in this role as well as analytical and problem-solving skills. You should have...