Sales & Onboarding Executive (Driver Relations)

2 weeks ago

Johannesburg, South Africa Moove Full time

**About Moove**

Moove is on a mission to make Africa and other emerging markets more productive and successful by redefining access to auto finance and vehicle ownership. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 cities in emerging markets. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector.

**About the Role**

Moove is looking for an experienced professional with strong business acumen and an entrepreneurial attitude to be the Sales & Onboarding Executive (Driver Relations), reporting to the Sales & Onboarding Lead with a dotted line reporting to the City Manager. As a proven result-driven person, the Sales & Onboarding Executive (Driver Relations) will lead the charge in ensuring good relations between drivers.

In this role, you will dig deep into driver management and relationship-building that make the organization more efficient, effective, and productive. If you've got resilience, some big ideas, and an uncanny knack for policy compliance, this is the role for you

**The Opportunity**

**What You’ll Be Doing**
- Designing, managing and implementing drivers acquisition strategy.
- Analyzing and reporting performance data on the effectiveness of acquisition strategies.
- Building a driver funnel dashboard for new driver acquisition across various channels
- Managing driver referral and incentive schemes.
- Developing recommendations to reach new drivers, in collaboration with the marketing team.
- Managing driver agency relationships to ensure they meet company KPIs.
- Clearly communicating the progress of acquisition initiatives.
- Work with the Driver monitoring manager in building harmonious relations between drivers.
- Developing and maintaining amiable, genuine, and supportive relations with drivers on a personal and professional level and collaborating with other departments to solve their problems
- Optimizing drivers' productivity in compliance with the company's policies

**What You will need for this position**
- 2-3 years experience in operations, supply chain, logistics or marketplace experience in the mobility or tech industry.
- Direct experience leading driver onboarding for a top-tier African mobility marketplace is an added advantage
- Degree in sales, marketing, operations or any related fields.
- Ability to thrive in a fast-paced environment.
- Excellent stakeholder and project management.
- Strong negotiation skills.
- Demonstrated ability to multitask and prioritize effectively.
- Excellent written and verbal communication skills.
- Excellent interpersonal skills and problem-solving skills.
- Experience in the Haulage sector will be an added advantage

**KPIs that will be measured after you start**:

- New Signups
- Conversion rate
- Driver Conversion cycle
- Quality of Hire
- Driver satisfaction

**Who You'll Be Working with**:
Directly reporting to our Sales & Onboarding Lead and closely working with the City Manager.

**About the team**

Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make cities better.

Moove is strongly committed to diversity within its community.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

**EEO Statement**: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic.

**Moove: Moove is a mobility asset finance company and **Uber's preferred fleet partner across Sub-Saharan Africa. Our Vision is to democratize financial services to make our customers more productive and successful. Our Core values are Compassion, Excellence,

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