Team Leader

6 months ago


Johannesburg, South Africa FirstRand Full time

Job Description

To supervise and co-ordinate daily activities amongst a team in order to achieve a smooth workflow

Hello Future Claims Team Leader

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team in FR Life Assurance, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

- Manage, support, guide and develop the claims team and manage the daily operations of such claims team
- Effectively manage claims spend, reserves, risk (including fraud risk) and contain the average cost of claims
- Identify trends and provide feedback to claims manager to rectify any possible risks for the business or to enhance products and service
- Onboard and train new staff, ensuring appropriate skilling and adequate capacity of team members for the adherence to operational and service standards
- Be accountable for investigation, evaluation and settlement of claims to effect fair and prompt disposal of cases
- Have experience in Claims
- Have experience in junior management of up to 7 people
- Have 5+ years of experience in a similar environment
- Have worked in the insurance industry
- Have experience in complex products (underwritten and/or medical)
- Have experience in a medical background (beneficial)

You will have access to:

- Opportunities to network and collaborate
- Challenging Working
- Opportunities to innovate

We can be a match if you are:

- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it

Job Details

Application Closing Date

11/04/24


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