Global Av Service Desk Technician

**AV Senior Technician** **Johannesburg** **Key Responsibilities** - Engage third party support as necessary to ensure event deliverables are met. - Have the ability to work in a team together with other workplace functions such as local facilities, catering, security, IT etc. - Work with internal teams using bespoke ticketing systems to schedule and...

IT Service Desk Technician (Helpdesk 1st Line Support)Job PurposeService Desk Technician providing first-line support to Client Sites using Remote Tools.Duties and ResponsibilitiesValidate newly created tickets from all sources using Validation Matrixes.Validate customer details (contact customer if required).Validate first pass assessment of impact and...

Inspired Education is the leading global group of premium schools, with a portfolio of over 100 premium private schools spanning six continents which utilise proven educational practices from every corner of the globe, ensuring over 80,000 students receive a world-class learning experience from Kindergarten to Year 13. In addition, we are delighted to be...

Inspired Education is the leading global group of premium schools, with a portfolio of over 100 premium private schools spanning six continents which utilise proven educational practices from every corner of the globe, ensuring over 80,000 students receive a world-class learning experience from Kindergarten to Year 13. In addition, we are delighted to be...

We are looking for a competent IT help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

**Responsibilities and Duties**: To manage and lead the global customer services function with a goal of providing a high quality customer experience for members of the Dentons Global Services group (DGS). This includes, but is not limited to supervising the customer service team, responding to customer queries, and developing policies and procedures, all...

**IT Help Desk Technician Job Description**Qetello Holdings is recruiting for an IT Help Desk Technician to join our team. The successful candidate will be responsible for providing technical support to customers, identifying trends in customer issues, and recommending proactive solutions or process improvements.Key Responsibilities:Provide timely and...

As a Support Desk Technician, you be responsible for managing all incoming service requests by establishing an effective working relationship with customers. You will be required to maintaining accurate information about customer records for billing purposes. **Requirements**: - Relevant Tertiary Qualification - 7 years' experience in an IT performance...

**Job Details**: **Department** **Information Technology** **Minimum experience** **Mid-Senior** **Company primary industry** **Information Technology and Services** **Job functional area** **Information Technology** **Salary** **R250 000 - R300 000 per annum** As a Support Desk Technician, you be responsible for managing all incoming service...

The National Service Desk Manager is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving. The National Service Desk Manager should have a solid technical background combined with customer...

**Job Information** - Location- Johannesburg- Salary- R300k - R350k p/a- Job Type- Permanent- Education- Degree/Diploma- Experience- 3+ years- Reference- DST2020- - it.careers(at)goldmantech.co.za- Fax- 0866688041We have an amazing opportunity for a Support desk technician in Johannesburg! - Degree or Diploma in IT - 3+ years’ experience - Must be able to...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: The Client Service Desk are the 1st point of contact for TU clients, by providing excellent customer service and support when assisting with access requests, queries and supplying knowledge and information to enable them to work our products effectively and efficiently. On a day - to - day...

Our Client a Global tech firm is seeking an IT Service Desk Manager to join their team in Johannesburg on a contract basis. They offer stability, growth, attractive rates and an excellent working environment. The purpose of this role is to lead and manage the IT Service Desk function within the company. Take overall responsibility for the performance and...

JOB TITLE - SERVICE DESK MANAGER The Service Desk Manager/Lead is responsible for leading and managing the Service Desk. DUTIES AND RESPONSIBILITIES: - Team Leadership: Supervise and lead a team of service desk agents, providing guidance, support, and coaching. Foster professional development through training programs, mentoring, and performance...

Centurion, Johannesburg - Information Technology **Help Desk Coordinator (JB3235)** **Centurion, Johannesburg** R25 000 - R28 000 per month **Duration**: Permanent **Overview** **Minimum Requirements**: Bachelor's degree in information technology or related field is a plus. Proven experience in a help desk or technical support role, with a strong...

**Reference: AV 7043** **Consultant: Anneke Viviers** **Descriptions**: - Identify and resolve site solution performance issues and faults. - Plan and design solutions for various faults across all networks. - Highlight fault trends per site. - Prioritise daily site visits according to Manage Engine tickets assigned by the Help Desk. - Ensure tickets...

Are you looking for a career where you can make an impact and progress quickly? Are you looking to work in one of the best service desks in the region? Our client is looking for someone who will take charge and lead our team to success! **Key Roles and Responsibilities: - Responsible for managing a team of service desk agents. - Contribute to the process of...

**JOB TITLE - SERVICE DESK MANAGER** **Main Responsibilities**: - Ensure the Delivery and Maintaining of a high-quality fault logging and resolution for most Incidents and known problems - Ensure the Delivery on High-Quality first and second level support - Focus on call answering and first-level resolution KPIs - Continuous development - Ensure the...

Are you fascinated by leading and managing a team? If so, check this out! SA’s leading tech company is looking for a seasoned IT Service Desk Manager to take total responsibility for the performance and constant development of the Service Desk, while ensuring delivery of contractual duties. **The role will consist of**: - Managing Service Desk Analyst...

JOB TITLE - SERVICE DESK MANAGER **MAIN RESPONSIBILITIES**: - Ensure the Delivery and Maintaining of a high-quality fault logging and resolution for most Incidents and known problems - Ensure the Delivery on High-Quality first and second level support - Focus on call answering and first-level resolution KPIs - Continuous development - Ensure the Delivery...