Meetings and Events Manager
4 days ago
**Meetings & Events Manager - non-smoker please**
**Knowledge and Abilities**:
- Great communication skills - verbal and in writing.
- Good knowledge of hotel management systems.
- Teamwork oriented - leadership skills to motivate and manage your team.
- Maintains a good energy level.
- Professional at all times and an ambassador for the brand.
- Punctual
- The confidence to liaise with other heads of department and deliver what the client wants especially sales & marketing, reservations and chefs.
- Personal charm to greet organisers, hosts and VIPs and to show clients you are giving them full attention
- Excellent organisational and administrative skills
- A cool head to deal with last-minute requests and problems
- A can-do attitude, because you may need to hire audio visual, lighting, a DJ, a band, stages, and marquees
**Key Duties and Responsibilities**:
- Marketing and selling meeting & events facilities.
- Managing the enquiry sheet to ensure good conversion rate of quotes being sent out.
- Scheduling and conducting site inspections.
- Scheduling reservations: block bookings & venues.
- Attending HOD meetings. Communicating details and changes of your events clearly.
- Planning well so each event runs smoothly.
- Ensuring deposits, final pre-payments and balances due are paid on time.
- Managing your floor staff efficiently and hands-on.
- Briefing staff and checking the room set-up before the event.
- Ensuring the venue is returned back to a normal state after an event.
- Achieve maximum profitability and overall success by controlling costs and quality of service.
- Participation and input towards F & B marketing activities.
- Control of banquet operating equipment and ensure par levels and monthly stock takes.
- Completion of function delivery sheets in an accurate and timely fashion
- To comply with all statutory and company regulations relating to Health & Safety and hygiene.
- To assist with staff training and development and to continuously monitor and check standards.
- To be responsible for the safekeeping and storage of all hotel-owned or hired audio-visual equipment and other OE.
- To ensure that the client’s queries and complaints are dealt with promptly and personally and serious situations reported to the General Manager / Duty Manager.
- To attend weekly Operations and F&B meetings communicating all information to staff in your department.
- Or any other duties assigned
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