Call Centre Agent

Western Cape , CPT - Northern Suburbs R7 000R9 500 Monthly Big player in the cellular industry is looking for experienced highly customer centric call centre agents to service their clients. Big player in the cellular industry is looking for experienced highly customer centric call centre agents to service their clients. **Experience**: at least 2...

**Main Purpose of the Job**: The Connect division in Cape Town currently has vacancies for Sales Call Centre Agent who, reporting to the Sales Team Manager, will be responsible for acquiring new customers through the Inbound and Outbound Sales Call Centre and up-selling existing customers to a variety of Mweb Connect core products. **Job Output**: -...

Main Purpose of the Job: The Connect division in Cape Town currently has vacancies for **Sales Call Centre Agent (Outbound) **who, reporting to the Sales Team Manager, will be responsible for acquiring new customers through the Outbound (Cold Calling) Sales Call Centre and up-selling existing customers to a variety of Mweb Connect core products. **Job...

**Main Purpose of the Job**: The PSM division in Cape Town currently has vacancies for **Sales Call Centre Agent (Outbound)** who will be reporting to the Sales Team Manager, will be responsible for acquiring new customers through the Outbound and Inbound Sales Call Centre and up-selling existing customers to a variety of Mweb products. **Job Output**: -...

**RESPONSIBILITIES** - Handle and resolve customer complaints - Provide customers with product and service information - Effectively deal with job stress, angry callers, and upset customers - Answer calls professionally - Respond to customer inquiries - Enter customer information and update - Process Orders accurately - Identify and escalate priority...

Western Cape , CPT - Northern Suburbs R 16000 Monthly Our client is looking for RTAs for their contact centre in the Telecoms sector. The RTAs will be responsible for real-time and/or intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer forecasted volume of contacts at the desired...

**RESPONSIBILITIES** - Handle and resolve customer complaints - Provide customers with product and service information - Effectively deal with job stress, angry callers, and upset customers - Answer calls professionally - Respond to customer inquiries - Enter customer information and update - Process Orders accurately - Identify and escalate priority...

**Description**: **Here’s what you can expect to be doing in the role**: Meeting sales objectives and revenue targets Ensure that the agreed sales and revenue targets are achieved in line with business requirements Meet operational and quality efficiencies Consistently reach performance targets and standards relating to productivity, adherence, turnaround...

Western Cape , CPT - Northern Suburbs We are looking for Sales Consultants for our client based in Bellville. Requirements -: 2 years call centre sales experience (short term or long term) Matric Clear ITC Fluency in English and one other South African official language. For more information please contact: Abongile Ndesi

Requirements: Proven track record in Call Centre operations FMCG experience is an advantage Excellent communication skills with the ability to converse in English with foreign nationals and business owners Strong ability to meet targets and sell a range of products Relevant tertiary experience is a plus Willingness to work on Saturdays and some Public...

Western Cape, CPT - Northern Suburbs - R 11000 - R 18000 Monthly Basic Salary (Pension. Medical Aid. Performance bonus, Negotiable) Our client in the Northern Suburbs has a vacancy for a Portuguese speaking Inbound Call Centre and Admin Consultant Our client in the Northern Suburbs has a vacancy for a Portuguese-speaking Inbound Call Centre and Admin...

Role and Responsibilities **Responsibilities** - Meeting sales objectives and revenue targets on a daily basis - Ensure that the agreed sales and revenue targets are achieved in line with business requirements - Meet operational and quality efficiencies - Consistently reach performance targets and standards relating to productivity, adherence, turnaround...

**Here’s what you can expect to be doing in the role**: - Obtain a Call Centre qualification over 12 months of your learnership program - All your training will be scheduled during the 12 months of your learnership program - Continuous feedback and coaching to set you up for success - Progressively working towards achieving sales objectives and revenue...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Late Stage Collections (specialised)Agents to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

**RESPONSIBILITIES**: - Monitor phone calls to ensure agents are following company procedures and policies - Monitor and listen to short, medium and long calls - Monitoring of recorded calls - Monitor voice quality, product knowledge and if scripts are being followed - Assist the training department to discover weaknesses - Check for customer interaction...

We have an opportunity for a skilled Contact Centre Consultant in the Customer Services Department. As a Contact Centre Consultant, you would be required to provide immediate call solutions to Customers in an efficient manner and with a positive attitude, thereby portraying a professional company image whilst striving for Customer Satisfaction. The Contact...

**Key Accountabilities/ Principal Responsibilities** Ensure that all duties are performed in accordance with the company’s Quality Management System and OHS Management System requirements **Primary Duties** **Processing of faults and incidents on the CAFMS** - Ensure all calls, however received, are logged onto the computer aided facilities management...

**Here’s what you can expect to be doing in the role** - Meeting sales objectives and revenue targets - Ensure that the agreed sales and revenue targets are achieved in line with business requirements - Meet operational and quality efficiencies - Consistently reach performance targets and standards relating to productivity, adherence, turnaround time, and...