Team Leader: Client Service

Gauteng, Sandton - R16 000 - R20 000 Our Client in the Insurance Industry is seeking a Team Leader in the Client Services Division to be based in Sandton **Minimum requirements**: - Minimum 3 - 5 years experience in call centre environment - Sound Business and Operational knowledge of Insurance Industry administrative processes - Good knowledge of the...

**About the Role**: You will act as the first point of contact for clients, ensuring exceptional customer service. This role involves answering inquiries, resolving issues, providing product or service information, and maintaining customer satisfaction in a high-volume, fast-paced call centre environment. **What you will do**:** - Handle customer...

**About Quantanite** Quantanite is a business process outsourcing (BPO) and customer experience (CX) solutions company that helps fast-growing companies and leading global brands to transform and grow. We do this through a collaborative and consultative approach, rethinking business processes and ensuring our clients employ the optimal mix of automation and...

Blue Mercury is seeking a Team leader. Team leader would be responsible for running a team that will be selling Discovery life. Commission for team leaders is 18500 per month. You responsibility will be to lead a new team due to growth. **Salary**: Up to R21 500,00 per month **Experience**: - sales: 3 years (required)

Blue Mercury is seeking a Team leader. Team leader would be responsible for running a team that will be selling Discovery Insure Commission for team leaders is 18500 per month. You responsibility will be to lead an existing team that has been built Pay: Up to R21 500,00 per month **Experience**: - sales: 3 years (required)

Our company is a 100% youth and black owned business whose core areas of specialty are Electrical Engineering, Civil Engineering, Building Construction, Project Management and Renewable energy with a vision of diversifying our portfolio as part of our sustainable and developmental focus. We currently require the services of an experienced hard-working Team...

Blue Mercury is seeking one team leader and two skilled insurance trainers **( UPDATE ONLY ONE TRAINER POSITION IS LEFT )** **Team leaderS** would be responsible for running. team that will be selling a legacy protection plan for capital legacy, on average capital legacy attracts 6500 new clients per month on this plan and also it covers there will and...

Purpose of the position:Contact Centre Team Leader Daily management of the team's operations and escalations. To ensure all tasks are carried out within SLA while adhering to process and procedure. To achieve excellent standards of customer service and satisfaction through effective personal customer relations skills. Lead, coach and motivate a team of...

**Main purpose of the job** To support the business in driving the design, build and execution of the customer segment strategy and value propositions to achieve the business objective of targeted market share, profitability growth and a best-in-class client experience. **Client Engagement**: - Execute on the vision and overall customer segment strategy -...

**Business Unit**:Discovery Invest **Function**:Administration and Office Support **Date**:13-Aug-2021 Discovery - Invest Team Leader Coach (Transfers) **About Discovery** Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core...

We are looking for seasoned Team Leaders to join our dynamic team in our Omni Channel Call Centre **Role Purpose** To manage and direct call centre agents in achieving their required daily, weekly and monthly performance targets. To take accountability for Call Centre Agents through daily monitoring, compilation of reports and...

Blue Mercury is seeking one team leader Team leader would be responsible for running a team that will be selling Discovery Insure Commission for team leaders is 18500 per month. You responsibility will be to lead an existing team that has been built You will have two types of agents Junior and senior sales consultants and deal with internal...

An authorised financial service provider, operating within the long-term insurance industry in South Africa, requires the services of an Operations Team Leader. This position is based in the Johannesburg office. Key Responsibilities: (The primary tasks, functions and deliverables of the role) **Optimizing operations** - Lead and supervise the Operations...

**Business Unit**:Discovery Connect**Function**:Call Center / Contact Center**Date**:16 Oct 2024 - Discovery - Connect Telesales Team Leader - **About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and...

**Job Summary**: The Retentions Team Leader plays a key role in actively leading, motivating and driving an inbound and outbound sales and retention (growth) team. The team leader is responsible for the growth and retention of membership base through coaching and development and driving a high-performance culture - focusing on quality interactions and...

**Main Job Function**: You will manage and direct call centre agents in achieving their required daily duties. Your role will be to take accountability for Call Centre Agents through daily monitoring, a compilation of reports, and coaching. You must be willing to take escalations and think creatively to keep customer satisfaction at...

**Business Unit**:Discovery Bank**Function**:Banking**Date**:28 Nov 2024**About Discovery** Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and...

To manage and direct call centre agents in achieving their required daily, weekly and monthly performance targets. To take accountability for Call Centre Agents through daily monitoring, compilation of reports and coaching. **Responsibilities**: - Running and Managing the call centre on a daily basis. - Set targets for all Call Centre Agents - Schedule and...

Blue Mercury is seeking two skilled Insurance Team leaders / trainers Your job role would entail dealing with HR processes, Recruiting new staff, as well as training them Commission for team leaders is 18500 per month This would be for our primary campaigns - Discovery life - Discovery Insure - Capital legacy LPP plans - Capital legacy My cover - Dial...

**Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group,the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their...