Administrator: Parts
1 month ago
**Main Purpose**
This position will be suited to an experienced person who has the ability to be a Parts Admin computer literate in knowledge of Kerridge, ETKA and be able to build and maintain good relationships with the relative stakeholders.
**Position Overview**:
**Specific Role Responsibilities**:
- Capture parts transactions on the Kerridge accounting system and the original equipment manufactory system called ETKA
- Ensure fast moving parts order is automated by the systerm
- Ensure stock levels are maintained for availability purposes to be distributed to internal customers
- Pick parts accordingly, and issue to technician timeously as per job cards
- Provide advice and report on transactional and process activities within set guidelines to provide timely information for decision making.
- Order parts not kept in stock once authorised by Service advisor.
- Accurately reconcile transaction records of parts, products and accessories in order to enable verification of the validity of transactions.
- Adhere to legal compliance to the FICA regulation, POPI Act, Customer Protection Act, Health and Safety requirements
- Resolve workshop complaints, ensuring problems are addressed in a timely and accurate manner
- Monitor and report on trends and anomalies in respect of parts, products and accessory consumption and make recommendations for improvement
- Contribute to a culture of customer service excellence, which builds positive relationships & provides opportunity for feedback & exceptional service.
**Qualifications and Experience**:
- 3 years Parts Warehousing Experience essential
- A minimum of Grade 12.
- Computer literate in Kerrdge.
- Excellent communication skills
- Relationship management, peers, staff, suppliers and OEM
- VWSA, ETKA experience will be preferable
- Must be able to start immediately.
**Skills and Personal Attributes**:
- Team
- Meticulous
- dentifies problems or challenges in a situation and report
- The ability to identify automotive parts and knowledge of automotive parts and accessories
- Proficient knowledge about the structure and basic operations of vehicles and components
- Displays a clear understanding of the process and procedures involved in sales administration.
- Applies elementary concepts of knowledge / skill to develop activities assigned under supervision.
- Sound knowledge of operating systems Kerridge and ETKA will be an advantage.
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