Problem Management Manager

**Job Description**: The role is a key role within IT Service management. As the Problem Manager, you will be responsible for preventing incidents from happening as well as minimising the impact of incidents that can’t be prevented. This role identifies, prioritizes, and assigns responsibility for problems and then manages them through the entire process...

Purpose of the JobAs part of the ITSM (IT service management) team this candidate will:Manage a reactive and proactive, end-to-end, Problem Management process for all digital solutionsPerform proactive problem analysis, develop insights and recommendations, and engage and influence across the technology and business units to implement and improve problem...

Purpose of the JobAs part of the ITSM (IT service management) team this candidate will:Manage a reactive and proactive, end-to-end, Problem Management process for all digital solutionsPerform proactive problem analysis, develop insights and recommendations, and engage and influence across the technology and business units to implement and improve problem...

Job Description:The role is a key role within IT Service management. As the Problem Manager, you will be responsible for preventing incidents from happening as well as minimising the impact of incidents that can't be prevented. This role identifies, prioritizes, and assigns responsibility for problems and then manages them through the entire process to...

Job Title: Incident Problem ManagerWelcome to our team! We are looking for an Incident Problem Manager to join our dynamic company.Duties:Maintain Known Error databaseProblem management reporting and metricsDrive the process the adherence during Incident Problem HandlingParticipate in Incidents to ensure all parties contribute to permanent...

Duties:Maintain Known Error databaseProblem management reporting and metricsDrive the process the adherence during any Incident Problem HandlingParticipate in the Incidents to ensure that all parties contribute to the permanent resolution. Coordinate between multiple support teams and with vendors to delivery incident problem resolution.Validate the Incident...

This details all the information about the job posting. - Share this job as a link in your status update to LinkedIn. **Do you see a future that includes more?** **More exposure to innovative technologies, more personal growth, more experience?** **Look at the position we have available and see how, together we can shape your future, so that you can give...

This details all the information about the job posting. - Share this job as a link in your status update to LinkedIn. **Do you see a future that includes more?** **More exposure to innovative technologies, more personal growth, more experience?** **Look at the position we have available and see how, together we can shape your future, so that you can give...

**QUALIFICATIONS**: - Minimum relevant tertiary qualification (diploma/degree) - ITIL certified or similar **EXPERIENCE**: - A minimum of 5 years experience in Problem management - Demonstrable customer management / service skills - Previous experience of working in a highly pressured environment - Strong written/verbal English communication skills - An...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

The Problem Management Analyst takes responsibility for researching the root causes of incidents, providing temporary solutions (Workarounds), and developing final solutions for known errors. The individual in this position engages in proactive problem management by analyzing trends or historical data of incidents and services.Key Areas Plans, performs, and...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

Job Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.Your career here...

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.Your...

JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...

Job Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...

Job Snapshot **Employee Type**: - Full-Time **Location**: Johannesburg**Job Type**: - Other **Experience**: - Not Specified **Date Posted**: - 6/30/2023 - Why choose Logicalis?- It’s not just IT solutions, It’s IT global know-how! Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers...

Gauteng, Johannesburg R R Annually Cost To Company Role: Incident andProblem Manager: Shared Services (ISP)Location: JohannesburgA leading ISP/ICT company is looking for an Incident & Problem Manager who will be accountable for managing the major incident process for Urgent and High business impacting incidents, ensuring that customer communications, triage,...