Problem Manager

Job Description:The role is a key role within IT Service management. As the Problem Manager, you will be responsible for preventing incidents from happening as well as minimising the impact of incidents that can't be prevented. This role identifies, prioritizes, and assigns responsibility for problems and then manages them through the entire process to...

Duties:Maintain Known Error databaseProblem management reporting and metricsDrive the process the adherence during any Incident Problem HandlingParticipate in the Incidents to ensure that all parties contribute to the permanent resolution. Coordinate between multiple support teams and with vendors to delivery incident problem resolution.Validate the Incident...

The Problem Management Analyst takes responsibility for researching the root causes of incidents, providing temporary solutions (Workarounds), and developing final solutions for known errors. The individual in this position engages in proactive problem management by analyzing trends or historical data of incidents and services.Key Areas Plans, performs, and...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.Your career here...

Gauteng, Johannesburg R R Annually Cost To Company Role: Incident andProblem Manager: Shared Services (ISP)Location: JohannesburgA leading ISP/ICT company is looking for an Incident & Problem Manager who will be accountable for managing the major incident process for Urgent and High business impacting incidents, ensuring that customer communications, triage,...

Requirements: Bachelors degree or higher diploma with qualifications in computer science, electrical engineering, telecommunication engineering, information technology and related fields. Certificates, Licenses, Registrations: ITIL, CCNA, advantageous Service Management experience Previous Team Leader skills & experience and Management Experience Customer...

Job Description:This role forms part of the Systems Operations and Management Team. Incident management is responsible for optimally managing the end-to-end life cycle of all Incidents affecting BankservAfrica Services and customers.The focus of this role is to follow incident management protocols and restore IT services to normal operations as quickly as...

Our client, in the Logistics industry, is in search of an IT Manager to manage the day-to-day operational IT functions of their business.The role includes (but is not limited) to the duties and functions below:Provide Support to End-Users IT Infrastructure and Digital Workplace Deployment, Run and Maintain IT Security + Data protection Ensure maximum IT...

Requirements Valid Driver's License with own transportStrong business acumen and proven track-record in a senior management position. Previous experience as a mentor is preferableMust be a strong leader, versatile and adaptable.A civils engineering degree and professional registration with ECSA are essentialA minimum of 15 years' experience and a proven...

Perform data management activities in accordance with the needs of the Organisation.Provide regular progress reports as per stakeholder requirements and present data management updates in various forums as required.Develop process improvements for data management activities.Perform data analysis using statistical tools.Address any issues, questions and...

TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:DELIVERY MANAGERWhat we'll bring:At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation we're consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new...

Technical Manager Permanent JHB00003 Engineering and Technical Gauteng, JHB Southern Suburbs R Industrial automation organisation is looking for a Technical Manager to join their team. The Technical Manager is responsible for managing the technical department and stimulating sales by providing technical support of products and services directly with...

About the Position:Duties:Integrate all aspects and divisionsProblem solvingGood management skillsDetermine IT plansSet and monitor departmental goalsEstablish team workflowsChoose technology to invest inFacilitate collaboration across the organizationIn summary, your role plays a vital part in driving the IT team and the entire organization forward

Jhb SouthManufacturing Production Manager Mining industryProduction manager will be responsible for the technical management, supervision, and control of manufacturing processes in production.Qualifications and RequirementsMin 5 years experience as a production manager in a manufacturing environment (non-negotiable)Knowledge of Mining Screening...

We are looking for a dedicated individual to join our team as a Client Account Coordinator at our company.To act as the main point of contact for assigned accounts, ensuring timely submission of progress reports and contractual documentation. Take full responsibility for monthly service/project reviews and explore opportunities for cross-selling with the...

Credit Risk Manager - R650k p.a dependant on experience and qualificationsThis well know financial services company based in Rosebank is looking for a Credit Risk Manager BCom Honours in Economics, Finance, or related disciplines or alternatively a BSC Degree in Statistics or Mathematics (Quantitative degree) or equivalent. Analytical skills (ability to...

Responsibilities and Duties: Report to CFO. Plan and oversee the installation and maintenance of computer systems, hardware, and networks. Assist all departments to rectify any IT issues. Software and hardware updates. Office 365 management. POPIA, Data Compliance, Data Labelling Data Retention for SharePoint Network security. Manage projects to implement...

Manufacturer company is looking for a Production Manager to join their team.As a production Manager your responsibility is to oversee the production process within the company and to ensure that production lines run without any problems and minimum downtime. Work together with supervisors and senior management to ensure that products are manufactured to a...

As a production Manager your responsibility is to oversee the production process within the company and to ensure that production lines run without any problems and minimum downtime. Work together with supervisors and senior management to ensure that products are manufactured to a certain quality standard and adheres to other safety/industry-related...