Claims Investigator: Non Motor

3 weeks ago


Midrand, South Africa MiWay Full time

What will you do?
Up for a new challenge, feel you can make a difference? The Investigations department is looking for an enthusiastic individual who would like to join the Non-Motor Investigation Team as a Non-Motor Investigator What will make you successful in this role?
Grade 12/Standard 10/NQF 4 Minimum Experience
Minimum 2 years Non-Motor Investigator claims experience essential
Minimum 5 years investigations experience

**Solid understanding of STI claims procedures**: inclusive of claims, investigations and legal department processes. Deliverables include, but will not be limited to
Validating non-motor insurance related incidents and claims, meeting with clients, witnesses, and SAPS officials, finalising all reports and administration on claims, liaising with service providers and internal claims advisors, handling of admin and follow-ups concerning claims, resolving all queries and problems from service providers and clients. Competencies Required
Must be highly proficient in dealing with clients at all levels
Organised
Professionalism
Self-disciplined
Self-motivated
Analytical
Desire to excel
Good attendance record
Problem solving skills and solution oriented
Flexibility
Ability to multi-task and cope with pressure
Attention to detail
Excellent administrative skills
Good communication skills
Able to work flexible hours
Customer focus
Active listening skills
Results oriented
Teamwork
Follow up - (must be able to establish procedures to monitor that which has been promised and delivered)
More than one language (English and Afrikaans a must, Vernacular an advantage)
SAPS Police Experience/Investigative background would be an advantage Knowledge and Skills Assessing and processing of claims Manage settlement of claims Reporting and Administration Basic Client engagements and consultations Personal Attributes Interpersonal savvy - Contributing independently Decision quality - Contributing independently Action orientated - Contributing independently Optimises work processes - Contributing independently Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Core Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently Turnaround time

**Deadline**: 09 March 2023 Our commitment to transformation
MiWay is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive, and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. MiWay’s Employment Equity plan and targets will be considered as part of the selection process.



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