Merit Investigations Team Manager

2 weeks ago


Midrand, South Africa MiWay Full time

What will you do?
Up for a new challenge, feel you can make a difference? The Claims Department is looking for an enthusiastic individual who would like to join the Claims Investigations Department in 2023 as a Merit Investigations Team Manager. What will make you successful in this role?
Grade 12/Standard 10/NQF 4 Minimum Experience
Minimum 5 years short-term insurance experience
Minimum 3 years Claims investigations experience
Supervisory/Management experience
Solid understanding of TIA and MIA claims system and claims procedures: inclusive of claims, investigations and legal department processes
Competencies Required
Must be highly proficient in dealing with clients at all levels
Comprehensive knowledge of legal liability and state regulations
Thorough knowledge of claims investigation techniques
Excellent written and verbal communication skills
Attention to detail
Supervisory skills
Self-motivated, inspire others
Motivation and desire to excel
Problem solving skills and solution oriented
Flexibility
Ability to multi-task and cope with pressure
Performance management experience
Commitment to personal and team goals
Professionalism
Good interviewing skills
Provide technical guidance to team members Knowledge and Skills Drive leads and service targets Coaching, quality and compliance Reporting and communication Management of employees Personal Attributes Decision quality - Contributing independently Interpersonal savvy - Contributing independently Plans and aligns - Contributing independently Directs work - Contributing independently Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Core Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently Turnaround time

**Closing date**: 24 May 2023 Our commitment to transformation
MiWay is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. MiWay’s Employment Equity plan and targets will be considered as part of the selection process.



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