Technical Support Agent

**About us** 1-grid is a leading web hosting company with a well-established customer base that is passionate about delivering top-quality hosting solutions to SMEs in South Africa. We're on a mission to grow businesses online with simple and reliable products, and we're looking for a ATS Agent to join our marketing team and help us bring our vision to...

**Description** - Our client is a SaaS-enabled Marketplace that streamlines the way professional meeting and event planners find and book rooms and meeting spaces at hotels.- We're looking for a Tier 1 support agent to deliver efficient and effective support via Intercom chat, prioritizing prompt resolution of inquiries.**Requirements**: - Has strong...

Our client is one of South Africa’s premier hosting providers. The position is available immediately in our client's offices in Century City, Cape Town. **Responsibilities** - Providing technical, sales, and product support to clients. migrations - Answering queries and assisting clients with WHM - Assisting with domain-related inquiries, registrations,...

_**CLOUD BASED SOFTWARE SUPPORT AGENT**:_ - **A brilliant opportunity to be part of a leading Australian brand in the MICE industry!**_ - Provide Inbound technical support to our customers - Identify, troubleshoot and log software queries - Implement and manage the setup process for iVvy clients - Experience in cloud-based Software Support or Software...

Company Overview: We are a leading company in the solar industry, committed to providing sustainable and innovative energy solutions to our customers. As we continue to expand, we are seeking a highly motivated and customer-oriented Support Agent to join our team. This role requires excellent communication skills, knowledge of CRM platforms such as Zoho and...

We Are Setting The Pace Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need people who can understand the bigger picture and who connect the dots to achieve success. In our agile and demanding environment, you will have to...

Join a leading gaming operator in Cape Town as a Sportsbook Call Centre Agent! Key Responsibilities as the **French Customer Support (Sportsbook)** Agent in **Cape Town**: - Offer advice to customers engaging in online sports betting. - Respond to technical and/or account-related queries raised by customers. - Conduct research using available resources,...

**The Company**:The Red Fox **Role Name**: Customer Support Agent **Location**: Cape Town **Hours of work**: Monday to Friday 9:00am - 17:00pm **Role summary** The Red Fox, an enterprising contributor in the sports betting industry, provides targeted marketing and operational support for two unique brands. With one brand enjoying established success and...

Dutch Technical Support Specialist We are actively seeking experienced call center agents to join our team, providing exceptional customer service for retail software and equipment in a first-line tech support capacity. This role focuses on supporting English-speaking US and European customers, and it is a premise-based position based in...

Join a leading gaming operator in Cape Town as a Sportsbook Call Centre Agent!This dynamic team is seeking an enthusiastic French Customer Support (Sportsbook) Agent to deliver high-quality telephone and e-mail service to customers engaging in online sports betting. If this role resonates with you, read on!Key Responsibilities as the French Customer Support...

Job Opportunity: Experienced Call Centre Agent French Support Specialist Introduction:We are actively recruiting experienced call centre agents to join our dynamic team, providing customer service for retail software and equipment in a first-line tech support capacity. This role specifically caters to English and French-speaking customers in the US and...

**Key Responsibilities** - Identify and respond to the customers’ needs with helpful solutions, delivering a high-quality service - Ensure customer call backs to provide an update on the progress of the query - Ensure first call resolution on customer queries - Strive for excellence with every interaction **Minimum Requirements** - Passion for customer...

**Key Responsibilities** - Identify and respond to the customers’ needs with helpful solutions, delivering a high-quality service - Ensure customer call backs to provide an update on the progress of the query - Ensure first call resolution on customer queries - Strive for excellence with every interaction **Minimum Requirements** - Passion for customer...

Duties and ResponsibilitiesPerform monitoring of systems and fix potential issues or escalate where required.Be able to perform 2nd/3rd line hosting queries and troubleshooting.Can troubleshoot server hardware and OS software related issues.Know how to troubleshoot basic RAID (1,5,10)Can Perform Backup + restore of systems from Backups where required.Be the...

Startup dynamic BPO based in Century City Cape Town. Magnus Marketing seeks the services of a highly motivated and professional Customer Support Agent, who is willing to invest time and value into an innovative, dynamic and target driven Company; that recognises merit and results. **Job Description**: Identifying the nature of the query/complaint and...

**Exciting new job opening at TCMS South Africa!** **LOOKING FOR FRENCH TECHNICAL SUPPPORT** We are currently hiring for new experienced call center agents supporting our English speaking US and European customers. You will provide customer service for retail software and equipment in a first line tech support capacity. **Introduction**: This role will be...

We have an exciting **job** opportunity for a **Dutch speaking Guest Service Support Agent** to join a leading international travel company at their offices in **Cape Town, South Africa**. If you enjoy talking with people and are able to work in fast-paced and competitive atmosphere, this job could be perfect for you! This company offers an excellent salary,...

ARC is a leading BPO company dedicated to delivering exceptional customer experiences. We are currently seeking a skilled and motivated Spanish Customer Support Agent to join our team in Somerset West. If you are fluent in Spanish and passionate about providing top-notch customer service, we want to hear from you. **Job Description**: As a Spanish Customer...

**Role Purpose**: The VodaPay Customer Care Close Loop Consultant is responsible for recovering poor service experiences for Vodapay customers that rate Vodapay service surveys on the App, Tobi and also live chat. These consultants will be responsible for initiating contact with all Vodapay TNPS detractors, passives and not limited to these, by contacting...

Customer Service Technical Agents Required ! We are currently in the market to recruitment highly skilled technical agents to join our dynamic team !Responsibilities & DutiesAs a valued member of our elite support squad, you will:- Provide excellent customer experience through technical support.- Serve as the interface between the customer and various...