Technical Advisor

4 weeks ago


Cape Town, South Africa SA Commercial (Pty) Ltd Full time
Customer Service Technical Agents Required
 
We are currently in the market to recruitment highly skilled technical agents to join our dynamic team

Responsibilities & Duties
As a valued member of our elite support squad, you will:
- Provide excellent customer experience through technical support.
- Serve as the interface between the customer and various departments.
- Troubleshoot and resolve customer issues promptly and efficiently.
- Document and track customer issues and resolutions.
- Follow escalation procedures as required.
- Collaborate with team leaders to enhance customer experiences.
- Handle miscellaneous duties and responsibilities as defined by management.

We are looking for an English  Support Specialist with:
- 1- 2 years experience in a technical environment or IT background
- Excellent communication skills in English(written and verbal).
- Strong attention to detail with a focus on customer service.
- Proven troubleshooting skills, especially with new or complex issues.
12 month customer service experience 
Open to review IT students wanting to gain working experience in a technical background

Nice-to-Have Skills:
- Passion for technology.
- Familiarity with macOS and iPadOS.
- Retail or hospitality experience.
- Knowledge of Zendesk and POS systems is a plus.

What’s in it for you?
- Immerse yourself in the brand experience of our client, a fantastic product and company.
- Work in a truly flexible environment.
- Genuine career opportunities in a rapidly growing company.
- Be part of a team large enough for growth but lean enough to make a real impact.
- Enjoy a range of benefits, including an above-average fixed salary, performance-based bonus, mental health support, language classes, and LinkedIn Learning license.

About Our Client:
Powering businesses worldwide, our client's commerce platform simplifies, scales, and enhances customer experiences. This one-stop solution transforms online and physical operations, multichannel sales, global payments, financial solutions, and connects to supplier networks. Founded in 2005, our client embraces an inclusive ethos, building communities through commerce.

We looking for people that is available  immediately 
Are able to work in a 24/7 operating contact center
Rotational shifts

  • Cape Town, South Africa Motus Corporation Full time

    Motus Tableview Multifranchise has an opportunity available for a NON-TECHNICAL SERVICE ADVISOR. The purpose of the role is to provide prompt and quality service to customers relating to the service, repair and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost effective repairs and quality service is...


  • Cape Town, South Africa Motus Corporation Full time

    Motus **Tableview Multifranchise **has an opportunity available for a **NON-TECHNICAL SERVICE ADVISOR.** The purpose of the role is to provide prompt and quality service to customers relating to the service, repair and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost effective repairs and quality...

  • Service Advisor

    4 weeks ago


    Cape Town, South Africa Astor Motor Recruitment Full time

    Job Salary Range - R 15 000 - 15 000 Per Month Gender - Does Not Matter Career Level - Experienced Job Category - Workshop Minimum Experience - 1 - 3 Years Degree Title **Overview** - Department: - Sub Category: - Service Advisor- Job Type: - Full-Time- Basic Salary: - R 15 000- Company Car: - No- Incentives/Commission: - No- Company Benefits: - Job...

  • Service Advisor

    4 weeks ago


    Cape Town, South Africa Astor Automotive Staff Full time

    **THIS POSITION REQUIRES MOTOR DEALERSHIP/ RMI WORKSHOP EXPERIENCE** **Job Requirements** A valid Drivers License Must have at least 2 years of Service Advisor experience Technically minded Must be highly service driven (good customer service skills) Exceptionally well-groomed and presented Fully bilingual (English & Afrikaans) Have a clear...

  • Technical Advisor

    3 weeks ago


    Cape Town, South Africa Adzuna ZA B C2 Full time

    Responsibilities & DutiesAs a valued member of our elite support squad, you will:- Provide excellent customer experience through technical support.- Serve as the interface between the customer and various departments.- Troubleshoot and resolve customer issues promptly and efficiently.- Document and track customer issues and resolutions.- Follow escalation...

  • Technical Advisor

    3 weeks ago


    Cape Town, South Africa SA Commercial (Pty) Ltd Full time

    Responsibilities & Duties As a valued member of our elite support squad, you will:- Provide excellent customer experience through technical support.- Serve as the interface between the customer and various departments.- Troubleshoot and resolve customer issues promptly and efficiently.- Document and track customer issues and resolutions.- Follow escalation...

  • Technical Advisor

    4 weeks ago


    Cape Town, South Africa SA Commercial (Pty) Ltd Full time

    Responsibilities & DutiesAs a valued member of our elite support squad, you will:- Provide excellent customer experience through technical support.- Serve as the interface between the customer and various departments.- Troubleshoot and resolve customer issues promptly and efficiently.- Document and track customer issues and resolutions.- Follow escalation...


  • Cape Town, South Africa Rory Mackie & Associates Full time

    The client liaison team is responsible for the servicing of the Financial Advisor Offices with any matter relating to our clients’ products, processes, transactions, web services as well as general queries regarding their client’s investments. Our client advocates excellent client service and strives to be the number one service provider in industry....


  • Cape Town, South Africa Sigma Connected Group Full time

    A bit more about the Opportunity...: **What Your Day-to-Day will Look Like**: You will perform regular quality checks to ensure that compliance and company guidelines are correctly followed. You will provide written feedback to advisors through the quality monitoring system, ensuring a high level of accuracy and detail which allows effective coaching...

  • Student Advisor

    4 weeks ago


    Cape Town, South Africa CTU Career Chatz Full time

    Job SummaryTo provide efficient and effective sales support, solutions, guidance and advisory service to prospects and/or potential students. The role of a student advisor involves programme/product sales to clients and prospects within the allocated region. Responsible for overall sales, support and activities, from school appointments, capturing, database...


  • Cape Town, South Africa Black Pen Recruitment Full time

    **German Speaking Client Service Advisor (BPO/Retail)** Our Client is a dynamic, fast-growth customer management business that provides outsourced customer service for an array of blue-chip brands. They are an innovative business with a growing reputation here in the UK for technical innovation and digital transformation. In 2020 they picked up two awards...


  • Cape Town, South Africa Black Pen Recruitment Full time

    **French Speaking Client Service Advisor (BPO/Retail)** Our Client is a dynamic, fast-growth customer management business that provides outsourced customer service for an array of blue-chip brands. They are an innovative business with a growing reputation here in the UK for technical innovation and digital transformation. In 2020 they picked up two awards...


  • Cape Town, South Africa Black Pen Recruitment Full time

    **Dutch Speaking Client Service Advisor (BPO/Retail)** Our Client is a dynamic, fast-growth customer management business that provides outsourced customer service for an array of blue-chip brands. They are an innovative business with a growing reputation here in the UK for technical innovation and digital transformation. In 2020 they picked up two awards at...

  • Student Advisor

    4 weeks ago


    Cape Town, South Africa Richfield Graduate Institute of Technology Full time

    We are looking to recruit a Student Advisor to manage, maintain and grow key accounts (schools), and generate leads and enrolments through student recruitment initiatives. The role reports to the Regional Sales Manager. **Experience**: - At least 2 years of sales experience with a proven track record is required. - Customer relationship and/or Higher...

  • Client Advisor

    4 weeks ago


    Cape Town, South Africa Nedbank Full time

    **Client Advisor** - Requisition Number-131699- Closing Date - 23 February 2024**Location** - Kenilworth- Job Family- Sales and Service- Career Stream- Sales- Leadership Pipeline- Manage Self: Technical (MST)- FAIS Affected- FAIS Affected - Yes**Job Purpose** - Educate clients on the functionality of self-service digital solutions, whilst solving for their...


  • Cape Town, South Africa Webhelp Full time

    **Job Advert** You’ll be joining our fun-loving global community of more than 120,000 passionate people who work across 200 locations in over 60 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of our business, and this is when everything comes...

  • State Law Advisor

    4 weeks ago


    Cape Town, South Africa Western Cape Department of Health Full time

    Closing Date- 2024/04/22- Reference Number- WCG240308-1- Tracking Number- DOTP 40/2023 R1- Job Title- State Law Advisor: Legislation, Ref No. DOTP 40/2023 R1- Department- Department of the Premier- Salary level- OSD- Enquiries- Job Type- Permanent- Location - Country- South Africa- Location - Province- Western Cape- Location - Town / City- CBD - Cape Town-...

  • Financial Advisor

    4 weeks ago


    Cape Town, South Africa Rory Mackie & Associates Full time

    Overview:Our client, a leading Private Bank and Wealth Manager catering specifically for High-Net-Worth clients, is seeking to appoint a Financial Advisor. This position will be responsible for providing financial advice on both life risk and investments products to Private Bank clients in accordance with FAIS legislation and according to professional...

  • Financial Advisor

    3 weeks ago


    Cape Town, South Africa Rory Mackie & Associates Full time

    Overview: Our client, a leading Private Bank and Wealth Manager catering specifically for High-Net-Worth clients, is seeking to appoint a Financial Advisor. This position will be responsible for providing financial advice on both life risk and investments products to Private Bank clients in accordance with FAIS legislation and according to professional...

  • Financial Advisor

    4 weeks ago


    Cape Town, South Africa Rory Mackie & Associates Full time

    Overview:Our client, a leading Private Bank and Wealth Manager catering specifically for High-Net-Worth clients, is seeking to appoint a Financial Advisor. This position will be responsible for providing financial advice on both life risk and investments products to Private Bank clients in accordance with FAIS legislation and according to professional...