Training Manager

3 weeks ago


Century City, South Africa Amazing Vouchers Full time

**Training Outbound Call Centre Sales Agents**

Important points to take note of:

- **HYBRID OFFICE based in Century City, Cape Town**:

- **OWN equipment required **_**(Please see requirements below)**_
- **Salary highly negotiable based on experience and to be discussed in interview.**

In this role, you'll be responsible for scheduling and conducting training sessions for both new and experienced call centre agents, managing the training budget, and supporting employees to keep productivity up.

To ensure success as a call centre trainer, you should have excellent knowledge of call centre procedures and expertise in quality assurance. Ultimately, a top-notch call centre trainer should be a friendly, approachable individual with effective teaching and communication skills.

**Requirements**:

- More than 4 years experience **training** outbound call centre sales agents (theoretical & practical training skills)
- **No criminal record**:

- Own **reliable laptop**:

- Own **USB headsets**:

- Own **smartphone** (for WhatsApp communication with employees)
- **Stable internet connection: FIBRE / FIXED LTE ROUTER** no less than **10mbps** upload and download speed
- **Two contactable references**:

- Dedicated **workspace** for yourself at home (comfortable chair and table)
- Reliable transport and willing to travel to Century City, Cape Town every day.

**Salary**: R15,000.00 - R18,000.00 per month

Application Question(s):

- What Trainer experience do you have training Outbound Call Centre Sales Agents? Please specify company name, job title and duration, i.e., "Amazing Vouchers, Call Centre Trainer, Jan2015-Dec2020"
- Are you currently employed?
- What is/was your current/recent basic salary/earnings per month?
- What is your MONTHLY BASIC salary expectation?
- Do you have your own reliable laptop?
- Do you have a stable internet connection no less than 10mbps upload and download speed installed at home? If yes, please specify:

- Do you have your own smartphone?
- Do you have your own USB headsets? If not, will you be willing to buy a USB headset should you be successful?
- Do you have reliable transport and willing to travel to Century City, Cape Town every day?

**Experience**:

- Training Outbound Call Centre Sales Agents: 3 years (required)


  • Training Facilitator

    2 months ago


    Century City, South Africa Spur Full time

    **Job Advert Summary**: Spur Corporation is a growing multi-brand restaurant franchisor, headquartered in Cape Town. The group currently has seven brands, namely, Spur Steak Ranches, Panarottis Pizza Pasta, John Dory’s Fish Grill Sushi, RocoMamas, The Hussar Grill, Casa Bella and Nikos Coalgrill Greek. In order to retain an exceptional talent pool, the...

  • Training Facilitator

    2 weeks ago


    Century City, Western Cape, South Africa Spur Full time

    Job Advert Summary:Spur Corporation is a growing multi-brand restaurant franchisor, headquartered in Cape Town. The group currently has seven brands, namely, Spur Steak Ranches, Panarottis Pizza Pasta, John Dory's Fish Grill Sushi, RocoMamas, The Hussar Grill, Casa Bella and Nikos Coalgrill Greek. In order to retain an exceptional talent pool, the group...


  • Century City, South Africa Hospitality Jobs Africa Full time

    Hospitality Jobs Africa is seeking an experienced Training Facilitator for our client in Cape Town. The Training Facilitator role involves designing and conducting comprehensive training for the Sales and Support Teams in Cape Town (and eventually in Kenya and Tanzania). This includes system training, process knowledge, and introducing new features. The...

  • Sales Consultant

    4 weeks ago


    Century City, South Africa CTU Training Solutions Full time

    **Job Summary**: **The role of a sales consultant for the part time programmes and corporate solutions**: - Relationship building and maintaining; - Researching the market and related products; - Presenting the product or service in a structured professional way face to face marketing. - Solution Selling - Generating new business leads and contacts B2C...

  • Sales Consultant

    2 weeks ago


    Century City, Western Cape, South Africa CTU Training Solutions Full time

    Job Summary:The role of a sales consultant for the part time programmes and corporate solutions:Relationship building and maintaining; Researching the market and related products; Presenting the product or service in a structured professional way face to face marketing. Solution Selling Generating new business leads and contactsB2C sales involve direct...


  • Century City, South Africa Mazars Careers Full time

    An opportunity exists in the Mazars Academy department within Mazars in South Africa, an international professional services firm based at Mazars House in beautiful Century City, Cape Town. **Purpose of Role** **Duties and Responsibilities**: **Programme co-ordination** - Set up the technical aspects of webinars and events. - Proactively addressing and...


  • Century City, Western Cape, South Africa Mazars Careers Full time

    An opportunity exists in the Mazars Academy department within Mazars in South Africa, an international professional services firm based at Mazars House in beautiful Century City, Cape Town.Purpose of RoleDuties and Responsibilities:Programme co-ordination Set up the technical aspects of webinars and events. Proactively addressing and solving problems as they...

  • Manager

    4 weeks ago


    Century City, South Africa Mazars Careers Full time

    If you have the right experience, want to work for a key player in the industry and have the drive to succeed and to build the next step in your career, then we would love to hear from you. **Duties and Responsibilities**: - Process and reconcile monthly client transactions from source documents - Review monthly client transactions - Produce monthly...

  • Manager

    2 weeks ago


    Century City, Western Cape, South Africa Mazars Careers Full time

    If you have the right experience, want to work for a key player in the industry and have the drive to succeed and to build the next step in your career, then we would love to hear from you.Duties and Responsibilities: Process and reconcile monthly client transactions from source documents Review monthly client transactions Produce monthly management account...

  • Store Manager

    2 weeks ago


    Century City, South Africa Sweetbeet (Pty) Ltd Full time

    **Purpose of the position** The Store Operator is responsible for managing the daily operations of the store and is accountable for the overall performance of his/her team and store. Duties includes staff management, maintaining high production, productivity, quality, hygiene and customer-service standards. **Key Performance Areas** **Store Operations** -...


  • Century City, South Africa Mazars Careers Full time

    An opportunity exists in the National Quality & Risk Management Division of Mazars; an international professional services firm, based at Mazars House in beautiful Century City, Cape Town. The role will be based in Cape Town. **Duties and Responsibilities**: **Key duties and responsibilities**: - Produce and / or update guidance documents, tools and...


  • Century City, Western Cape, South Africa Mazars Careers Full time

    An opportunity exists in the National Quality & Risk Management Division of Mazars; an international professional services firm, based at Mazars House in beautiful Century City, Cape Town. The role will be based in Cape Town.Duties and Responsibilities:Key duties and responsibilities: Produce and / or update guidance documents, tools and standard...

  • Bakery Manager

    3 weeks ago


    Century City, South Africa Spar Full time

    **JOB DESCRIPTION: BAKERY MANAGER** - Oversee operations and staffing for the **bakery** department. - Manage pastry making and baking - Suggest changes to inventory and pricing - Manage supplies - Monitor quality of goods and service - Responsible for department staff training, assignments, and scheduling. - Ensure freshness of all bakery items and food in...


  • Century City, South Africa Mazars Careers Full time

    A Manager/Senior Manager role has become available within Mazars in South Africa. The purpose of the role is to become a part of the quality control and risk management function of the Mazars Quality and Risk Management department within South Africa and the region, with specific focus on the Assurance service line. This role will offer the opportunity to...

  • Collections Manager

    2 weeks ago


    Century City, South Africa Lime Loans South Africa Full time

    **Collections Manager Responsibilities**: - Overseeing staff members and ensuring the accurate and timely invoicing of customers. - Setting payment collection goals and targets for the department. - Creating and implementing a strategy to improve the collection of outstanding credit. - Implementing collection policies and procedures to avoid excessive...

  • Bakery Manager

    2 weeks ago


    Century City, Western Cape, South Africa Spar Full time

    JOB DESCRIPTION:BAKERY MANAGER Oversee operations and staffing for the bakery department. Manage pastry making and baking Suggest changes to inventory and pricing Manage supplies Monitor quality of goods and service Responsible for department staff training, assignments, and scheduling. Ensure freshness of all bakery items and food in a bakery. Ensure...

  • Emea Learning

    2 weeks ago


    Century City, South Africa IWG Full time

    **EMEA Learning & Development Manager**: **Location: Cape Town, South Africa**: **Job Purpose**: We are looking for an ambitious and resourceful L&D manager to support a dedicated region to ensure smooth and efficient business operations. You will champion a performance culture that puts our customers at the heart of everything we do and drives commercial...

  • Technical Manager

    2 months ago


    Century City, South Africa Mazars Careers Full time

    A Technical Manager role has become available within Mazars in South Africa. The purpose of the role is to become a part of the Mazars Quality and Risk Management department within South Africa and the region. This role will offer the opportunity to join Mazars with a focus on quality management and technical excellence. **Duties and Responsibilities**: -...


  • Century City, Western Cape, South Africa Vodafone Full time

    Role purpose:Enable and support EBU Partners in achieving the Vodacom EBU objective of being the preferred Total Communications provider (fixed & mobile) for SOHO & SME customers in South Africa.Deliver high standard of Channel Account Management for both existing and new partners.Enabling and supporting the EBU Partners to achieve Acquisition, Retention &...

  • Audit Manager

    2 weeks ago


    Century City, South Africa Job Tool Kit Full time

    A leading audit, tax and advisory firm is looking for an Audit Manager to perform audit related duties, manage the audit team, provide direction, supervision and review for each audit assignment. Furthermore, to be responsible to ensure overall audit quality standards are met for all engagements. Supporting business development and building client...