Store Manager

6 months ago


Century City, South Africa Sweetbeet (Pty) Ltd Full time

**Purpose of the position**

The Store Operator is responsible for managing the daily operations of the store and is accountable for the overall performance of his/her team and store. Duties includes staff management, maintaining high production, productivity, quality, hygiene and customer-service standards.

**Key Performance Areas**

**Store Operations**
- Ensure Operational Excellence, by following and enforcing company policies and procedures.
- Manage and monitor expenditure of all costs within store under your control ensuring all budgets adhered to.
- Manages controllable cost against set budgets for the store.
- Address gaps/concerns identified through store audit.
- Ensures that section and production checklists are timeously completed on a daily basis.
- Timeously report all maintenance and repairs issues to Regional Manager.
- To ensure that all required reports are sent daily/weekly/monthly.
- To provide a consistent customer focused service experience
- Executes sales promotion activities.
- Effectively manage food-cost
- Performs stock-take procedures and readily address variances.
- Maintains appropriate stock levels through ordering, receiving and rotation processes.
- Ensures correct portioning standards are followed for all products and services.
- Strict adherence to cash handling procedures as per Company Policy. (Float management, banking and cash ups)

**TRAINING**
- Ensures store staff are trained and competent in assigned areas and implement correct training procedures to be followed in store.
- Training of store staff, new and existing stores
- Identify staff development areas and address through training
- New menu training in own store
- Custodian of in store training and operations material
- Identify and takes action to address customer service gaps through training

**STAFF MANAGAMENT**
- Create a positive working environment for all employees.
- Conduct regular meetings with employees to share information, discuss problems and get feedback.
- Recruit and interview all store staff, in line with the recruitment processes and with assistance from HR.
- Ensure staff are trained and competent in assigned areas implementing correct procedures to be followed
- Provides leadership, coaching and motivates staff
- Plans and prepares work schedules and assigns staff to specific duties.

**Skills & Expectations**
- Good command of the English language, both verbal and written
- Can communicate clearly with colleagues and customers
- Able to hold conversation with customers and monitor and dictate the flow of customers
- Must be able to work in high pressured environments
- Must be willing to work long hours
- Takes pride in personal appearance and hygiene
- Good understanding of basic customer service and hospitality principles
- Must be able to perform as an individual, as well as excel as part of a team
- Always willing to work, learn and grow
- Passionate, driven & self-motivated individual
- Must be willing & able to openly interact with customers
- Personality and confidence to be able to perform on stage
- Great understanding of Sweetbeet quality and consistency and standards & procedures
- Leadership qualities to report hazardous, unsafe & default equipment, or situations within the workplace

**Education**:

- High School (matric) (preferred)

**Experience**:

- Restaurant: 3 years (required)


  • Store Manager

    2 months ago


    Century City, South Africa Burnt Studios Full time

    Burnt was founded in the summer of 2018 by Pierre & Andriana Cronje. The couple decided to merge their love for fitness and fashion with a range of high-quality performance activewear that’s both functional and fashionable and aimed exclusively at those who live and love an active lifestyle. The Burnt team has grown exponentially over the past couple of...

  • Store Supervisor

    6 months ago


    Century City, South Africa Lunar Mart Full time

    **Position Title**: Store Manager **Job Summary**:The Store Manager is responsible for overseeing the daily operations and ensuring the overall success of a grocery store. This position involves managing staff, implementing store policies, optimizing customer service, and achieving financial targets. The Store Manager must create a positive and efficient...

  • Store Supervisor

    6 months ago


    Century City, South Africa Lunar Mart Full time

    **Store Supervisor** **Job Summary**:The Store Supervisor is responsible for overseeing the daily operations and ensuring the overall success of the grocery store. This position involves managing staff, implementing store policies, optimizing customer service, and achieving financial targets. The Store Manager must create a positive and efficient work...


  • Century City, South Africa Lunar Mart Full time

    Grocery Store looking for a assistant store manager and cashier The purpose of the assistant store manager is to provide excellent customer service at the Point of Sale area. The duties and activities in this area needs to be executed by following procedure efficiently, accurately, and courteously. This ensures maximizing selling opportunities and minimizing...


  • Century City, South Africa Cotton On Group Full time

    Be Who You Are. Love What You Do. We’re an Aussie brand with our feet on the ground and our heart in our people. Option 1 - 365: Bringing you a brand new opportunity at Option 2 - New store openings: Bringing you a brand new store for Option 3 - Refurb/relocation stores: Bringing you a new and improved store for **Benefits** - Competitive base...


  • Century City, South Africa Educor Full time

    **Warehouse/Stores Supervisor (JB4039)**: Century City, Cape Town, Western Cape - Transportation/Logistics **Warehouse/Stores Supervisor (JB4039)** **Century City** **Market Related** **Requirements**: Matric (Grade 12) 3-5 Years’ Experience in education of which 3 years must be in a management role. High level of competency in MS Offices, particularly...


  • Century City, South Africa FrontierCo Full time

    Frasers Canal Walk is looking for a Sales Supervisor to join our dynamic sales team. **Key responsibilities**: - Oversee daily operations of the store and customer service team - Maximise turnover - Risk Management - Merchandising - Staff motivation and development **Qualifications**: - National Senior Certificate (Matric) a must **Must have**: -...

  • Retail Manager

    6 months ago


    Century City, South Africa Lunar Mart Full time

    **Store Supervisor** **Job Summary**:The Retail manager is responsible for overseeing the daily operations and ensuring the overall success of the grocery store. This position involves managing staff, implementing store policies, optimizing customer service, and achieving financial targets. The Store Manager must create a positive and efficient work...

  • Assistant Manager

    2 months ago


    Century City, South Africa Boardriders Full time

    **Assistant Manager BDRS Canalwalk** **Qualifications**: - Senior Certificate - Grade 12 **Experience**: **Critical** - 3 Years+ Proven experience in a Volume retail sales environment incorporating front line sales and supervision of 8+ staff - Knowledge of human resource and personnel management principles - Experience in apparel fashion retail. **Key...


  • Century City, South Africa Spur Full time

    **Job Advert Summary**: Spur Corporation is a growing multi-brand restaurant franchisor, headquartered in Cape Town. The group currently has Ten brands, namely, Spur Steak Ranches, Panarottis Pizza Pasta, John Dory’s Fish Grill Sushi, RocoMamas, The Hussar Grill, Casa Bella, Nikos Coalgrill Greek, Doppio Zero, Modern Tailors and Piza e Vino. In order to...

  • Store Manager

    1 month ago


    Cape Town City Centre, South Africa Jobted ZA C2 Full time

    Position: Store Manager Location: Constantia, Western Cape Minimum Qualification Criteria: - Matric - Degree or Diploma in Finance would be advantageous - Min 2 years exp in Store Management - Strong sales experience - Own Vehicle Roles and Responsibilities: - Proven track record in achieving sales results. - High energy and driven - Accountable and...

  • Store Manager

    6 months ago


    Sun City, South Africa Krispy Kreme Full time

    Managing and motivating a team. - Plans and directs the day-to-day operations of the store. - Keeping track of stock ordering, administering stock control, and managing par levels. - Overseeing both FOH and BOH. - Dealing with queries, complaints, and feedback. - Develop and maintain a schedule for employees. - Ensure store always remains clean and...


  • Century City, South Africa Blue Desk Recruitment Full time

    A trendy, busy, popular franchise 340 pax is looking for a strong general manager who can take accountability and "own" the store. Most critical areas where experience is a must are the following: FOH Food cost Dealing/ negotiating with suppliers to improve pricing Labour cost reduction BOH waste reduction Strong admin skills High energy...

  • Key Holder

    2 months ago


    Century City, South Africa Boardriders Full time

    **1 x Keyholder** RVCA Canalwalk **Qualifications**: - Senior Certificate - Grade 12 **Experience**: **Critical** - 3 Years+ Proven experience in a Volume retail sales environment incorporating front line sales - Knowledge of human resource and personnel management principles - Experience in apparel fashion retail. **Key Skills**: - Maximize store...


  • Cape Town City Centre, South Africa Jobted ZA C2 Full time

    Qualification / skills and experience required: - Good understanding of merchandising - Retail experience would be ideal - Interest in the fitness industry is required - Responsible and able to work retail hours - Great people skills as this is a customer centric role Job description: - Overall Store Management: Lead and oversee all aspects of store...


  • Century City, South Africa PEP Full time

    RESPONSIBILITIES: - Increase sales by focusing on exceptional customer service and world-class store standards, maintenance of the store image, presentation and promotion of stock, stock management, promotional implementation and correct pricing of products according to our price image. - Ensure administrative duties within the store are done on time, every...

  • Stores Manager

    2 months ago


    Cape Town City Centre, South Africa Jobted ZA C2 Full time

    As a key defence solution provider to over 50+ countries worldwide, our client has positioned itself as an ideal employer that values a strong ethic and ambition. Our clients portfolio of leading platforms undergoes continuous development, improvement, and revision, making our client a dynamic and innovative force in the defence industry. For more info on...

  • Brand Coordinator

    6 months ago


    Century City, South Africa Spur Full time

    **Job Advert Summary**: Spur Corporation is a growing multi-brand restaurant franchisor, headquartered in Cape Town. The group currently has seven brands, namely, Spur Steak Ranches, Panarottis Pizza Pasta, John Dory’s Fish Grill Sushi, RocoMamas, The Hussar Grill, Casa Bella and Nikos Coalgrill Greek. In order to retain an exceptional talent pool, the...

  • Retail Merchandiser

    7 months ago


    Century City, South Africa ACDC Dynamics SA Full time

    **Job Brief** ACDC Dynamics is on the lookout for an experienced Merchandiser to join the retail store at Richmond Park; providing point-of-purchase and shelf management services essentially getting the right product, in the right place, time, quantity and price. **Responsibilities** - Assist with developing merchandising strategies that balance...

  • Bakery Manager

    6 months ago


    Century City, South Africa Spar Full time

    **JOB DESCRIPTION: BAKERY MANAGER** - Oversee operations and staffing for the **bakery** department. - Manage pastry making and baking - Suggest changes to inventory and pricing - Manage supplies - Monitor quality of goods and service - Responsible for department staff training, assignments, and scheduling. - Ensure freshness of all bakery items and food in...