CRM & Sales Administrator

6 months ago

Southern Suburbs, South Africa AFMS Group Full time

**Key Accountabilities/ Principal Responsibilities**

**CRM Administration & Support**
- Maintain data quality within the CRM system by cleansing, de-duping, and enriching data on a regular basis
- Configure the CRM system to meet the specific needs of users, including customizing fields, workflows, objects, and page layouts
- Stay up-to-date on CRM best practices and new features/functionality to ensure that the system is being used to its full potential
- Work closely with other departments (e.g., Marketing, Sales, Subsidiaries) to understand their needs and ensure that the CRM system meets their requirements
- Serve as the point of contact for CRM-related issues, working with the CRM and other support vendors to attend to any technical enhancements and problems
- Import and export data from the CRM system as needed
- Perform regular backups of CRM data
- Develop and implement processes and procedures for managing CRM data
- Keep abreast of new CRM technologies and developments

**Sales Administration**
- Source leads from various databases and distribute for tender purposes
- Coordinate and migrate API/Microsoft BI generated leads into the CRM
- Administer the Info box of the company and distribute leads and
- Support Sales Executives
- Support and training to Subsidiary CRM users
- Minute taking - preparation and distribution

**Data and Trend Monitoring**
- Monitor CRM usage metrics to identify trends and areas for improvement
- Create dashboards for Data Visualizations
- Administer and disseminate business leads through API/Microsoft BI platforms for lead generation purposes

**Reporting**
- Generate various sales activity reports - fortnightly, monthly and bi-annual summations

**Key Skills and Experience**
- Statistical knowledge
- Creating data visualizations
- Creating dashboards and reports
- Writing and communication
- Domain Knowledge
- Problem solving
- Experience with data cleaning, analysis exploration, and reporting
- Excellent communication, organizational, and project management skills
- Ability to work independently and with a team to meet deadlines
- Proficient in Microsoft Office, with aptitude to learn new software and systems
- Must have Advance Excel skills
- Microsoft Power BI skills

**Minimum Qualifications**:

- Grade 12
- A tertiary qualification in computer science will be a distinct advantage
- Microsoft Power BI
- Approximately 2 - 4 years CRM (Maximiser) administration experience

**People and Management Skills**
- Positive outlook with a can-do energy and attitude
- A proven ability to oversee and implement sales endeavors
- Build solid relationships with internal customers and stakeholders
- Professional and a team-player
- Creativity and problem-solving skills
- Attention to detail and quality
- Excellent written and verbal communication skills
- Proficiency with the use of modern technology

**Additional responsibilities and skills**
- Assist the Marketing Coordinator complete and submit database registration and other
- Admin support as and when required

**As a proudly South African brand, AFMS Group (Pty) Ltd will consider our commitment to transformation and employment equity goals for this position.**

**Please note, relocation costs will not apply

  • Technical Support Administrator

    6 months ago

    Southern Suburbs, South Africa Merand Corbett & Associates Full time

    Western Cape, Southern Suburbs Technical Support Administrator required for an established company within the financial services industry. Ensure that all AML/CFT regulatory requirements and standards are met within the company and international regulatory policies and procedures are adhered to. Partake in project based tasks and ensure that client...

  • Sales Specialist: Car Insurance

    3 months ago

    Southern Suburbs, South Africa MVIA Full time

    At Value Insure, we pride ourselves on providing exceptional insurance solutions tailored to our clients' needs. We are committed to delivering top-notch service and innovative insurance products in the short-term insurance sector. As we continue to grow, we are looking for a talented and driven Short Term Insurance Salesperson to join our dynamic...

  • Digital Marketing Coordinator

    7 months ago

    Southern Suburbs, South Africa AFMS Group Full time

    **Position Summary** To support Business development and Marketing activities across all administrative platforms. As a Digital Marketing Assistant, you will work closely with our business development team to expand and enhance our brand presence by devising unique campaign ideas to market our services and support the distribution of our branded collateral...

  • Sales Representative

    1 month ago

    Southern Suburbs, South Africa MNA Recruitment (Pty) Ltd Full time

    A leading pharmaceutical company has a vacancy for Pharmaceutical Sales Representative to promote their products to Pharmacies, Dispensing Doctors and Clinics within the Southern Suburbs of Western Cape.Visit assigned healthcare professionals in the WC-SS area to provide product information and promote awareness. Build and maintain strong professional...

  • Sales Consultant in Store

    6 months ago

    Southern Suburbs, South Africa Smollan Full time

    We're on the lookout for a Sales Consultant in WC- Southern Suburbs **As a Sales Consultant, you will be responsible for**: - Administration - In-store Sales and Marketing - Customer Satisfaction and Service - 2-3 years’ experience in Retail Sales Environment, preferably within the Telecommunications Industry - Matric - Sales acumen - Marketing principle...

  • Sales Consultant Cavendish

    4 months ago

    Southern Suburbs, South Africa Smollan Full time

    Were on the lookout for a Sales Consultant at **CAVENDISH** As a Sales Consultant, you will be responsible for: Administration In-store Sales and Marketing Customer Satisfaction and Service - 2-3 years’ experience in Retail Sales Environment, preferably within the Telecommunications Industry - Matric - Diploma/NQF level 5 - Sales acumen - Marketing...

  • Sales Consultant Tokai

    3 months ago

    Southern Suburbs, South Africa Smollan Full time

    We're on the lookout for a Sales Consultant in **Tokia** **As a Sales Consultant, you will be responsible for**: - Administration - In-store Sales and Marketing - Customer Satisfaction and Service - 2-3 years’ experience in Retail Sales Environment, preferably within the Telecommunications Industry - Matric - Diploma/NQF level 5 - Sales acumen -...

  • Sales Consultant Atlantis

    3 months ago

    Southern Suburbs, South Africa Smollan Full time

    We're on the lookout for a Sales Consultant in **Atlantis** **As a Sales Consultant, you will be responsible for**: - Administration - In-store Sales and Marketing - Customer Satisfaction and Service 2 - 2-3 years’ experience in Retail Sales Environment, preferably within the Telecommunications Industry - Matric - Diploma/NQF level 5 - Sales acumen -...

  • Sales Consultant in Store

    6 months ago

    Southern Suburbs, South Africa Smollan Full time

    We're on the lookout for a Sales Consultant in** WC- MITCHELLS PLEIN AND PROMENADE** **As a Sales Consultant, you will be responsible for**: - Administration - In-store Sales and Marketing - Customer Satisfaction and Service - 2-3 years’ experience in Retail Sales Environment, preferably within the Telecommunications Industry - Matric - Diploma/NQF level...

  • Sales Consultant in Store Noordhoek

    6 months ago

    Southern Suburbs, South Africa Smollan Full time

    We're on the lookout for a Sales Consultant in** WC- NOORDHOEK** **As a Sales Consultant, you will be responsible for**: - Administration - In-store Sales and Marketing - Customer Satisfaction and Service - 2-3 years’ experience in Retail Sales Environment, preferably within the Telecommunications Industry - Matric - Diploma/NQF level 5 - Sales acumen -...

  • Sales Consultant southern Suburbs

    4 months ago

    Southern Suburbs, South Africa Smollan Full time

    We're on the lookout for a Sales Consultant in **Southern Suburbs** **As a Sales Consultant, you will be responsible for**: - Administration - In-store Sales and Marketing - Customer Satisfaction and Service - 2-3 years’ experience in Retail Sales Environment, preferably within the Telecommunications Industry - Matric - Diploma/NQF level 5 - Sales...

  • Sales Consultant Kenilworth Centre

    4 months ago

    Southern Suburbs, South Africa Smollan Full time

    We're on the lookout for a Sales Consultant at **KENILWORTH CENTRE** **As a Sales Consultant, you will be responsible for**: - Administration - In-store Sales and Marketing - Customer Satisfaction and Service - 2-3 years’ experience in Retail Sales Environment, preferably within the Telecommunications Industry - Matric - Diploma/NQF level 5 - Sales...

  • Resolutions Administrator

    2 months ago

    Southern Suburbs, South Africa MVIA Full time

    Client communication: Contact clients to inform them of claim rejections and outcomes, clearly explaining the reasons ensuring they understand the terms and conditions of their policy. - Investigation and resolution: Ask relevant questions and thoroughly investigate claims by reviewing and analysing documentation and seek applicable solutions or resolutions...

  • Sales Representative

    4 months ago

    Southern Suburbs, South Africa The Building Company Full time

    Increasing customer base by conducting “cold calls” to new/ potential customers; representing the store positively in the marketplace; structured calls to existing customers - Attaining monthly Sales Budgets - Follow up on orders and Quotations to prevent delays - Resolve customer queries and goods - Manage sales and administrative functions -...

  • External Sales Representative Chemical Products

    2 months ago

    Cape Town Southern Suburbs, South Africa Service Solutions Staffing Full time

    National company is seeking to employ an experience sales executive with hygiene/ Chemicals experience to join their well-established team. The successful candidate will have the ability to actively source new business through various means. Daily Duties · Generating new business through cold calling · Growing the existing client base whilst establishing...

  • Sales Support Administrator

    6 months ago

    Northern Suburbs, South Africa MWeb Full time

    **Main Purpose of the Job**: The Connect division in Cape Town currently has vacancies for a Sales Support Administrator reporting to the Back Office Team Manager, who will be responsible for providing sales administrative and customer support. **Job Output**: Provide administrative support to the Sales Contact Centre Team, to meet minimum performance...

  • Senior Chemicals Sales Professional

    2 months ago

    Cape Town Southern Suburbs, South Africa Service Solutions Staffing Full time

    We are seeking an experienced sales executive with a strong background in hygiene and chemicals to join our team at Service Solutions Staffing.The successful candidate will have the ability to source new business through various means, including cold calling and growing the existing client base.Daily Duties: Generating new business opportunities through...

  • International Defense Sales Specialist

    3 weeks ago

    Southern Suburbs, South Africa RareCruit (Pty) Ltd Full time

    At RareCruit, we are seeking a highly motivated Sales Engineer to join our team in the dynamic International Defense Industry.This role offers an exceptional opportunity for career growth and allows you to work in an exciting niche industry. Our client is a well-established International Defense Agency with rapid growth prospects.About the Role:As a Sales...

  • Enterprise Software Sales Specialist

    4 weeks ago

    Southern Suburbs, South Africa RareCruit (Pty) Ltd Full time

    We are looking for an enthusiastic and outgoing individual with a passion for property management software solutions, business development, and sales. As a Business Development Representative at RareCruit (Pty) Ltd, you will be responsible for selling our cutting-edge Property Management Software package to clients.Key Responsibilities:Selling financial...

  • Junior Dialler Administrator

    6 months ago

    Southern Suburbs, South Africa Homechoice Full time

    homechoice is a leading South African homeware retailer. For over 35 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford. The Dialler Administrator plays a critical role in managing the Dialler system, ensuring compliance, producing MI reports, and optimizing call center...