Employee Relations Officer

2 weeks ago

Southern Suburbs, South Africa Homechoice Full time

homechoice is a leading South African homeware retailer. For over 35 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.

To play an advisory role on matters relating to legal compliance with employment law, employee misconduct and disciplinary action, poor performance incapacity, employee grievances and external dispute resolution (including representation at the CCMA). In addition, to consult on more complex cases, assist with ensuring that Homechoice is compliant with legislation governing employment, assist with research and give input into the development of policies and training material as well as capacity building of internal customers.

**What you will love doing in this role**

**Employee relations**
- Ensure that proactive labour relations legislations and company policies and procedures are properly communicated to all, consistently applied and promote co-operation and respect amongst all levels of staff to achieve stable and healthy relationships
- Advise and empower Talent Business Partners, Management and Employees to ensure adherence to / compliance with labour legislations, and company policies and procedures
- Identify and/or evaluate causes of conflict and propose appropriate corrective action
- Take ownership and be responsible for the provision of advice on discipline and grievance issues
- Consult on significant changes to terms and conditions of service (eg: opening hours, shift changes, contract of employment changes, flexible working contact centre options and potential re-structures)
- Reduce potential industrial conflict through the development of a positive employee relations environment - ensure a climate of trust and high ethical conduct amongst employees and management
- Ensure that managers are trained and developed in the necessary ER / IR requirements and policies on an annual basis or as the need may arise
- Ensure all managers are fully trained and competent in chairing of enquiries and initiating cases.

**Labour disputes**
- Represent the company at the CCMA and manage the preparation of these cases
- Ensure all relevant people attend the necessary CCMA proceedings (conciliation and arbitration) and ensure such people are prepared and coached accordingly

**Organised labour**
- Manage relationships with organised labour and liaise with Trade Unions as per the Labour Relations Act
- Co-ordinate engagements with management and committees
- Dispute resolution including the co-ordinations of bargaining processes

**Design and develop policies and procedures**
- Policy development, implementation, monitoring and review in line with business requirements and act as custodian for these policies
- Ensure that our policies are implemented and managed fairly and consistently within the business
- Always ensure that all consultations are in line with best practices, company policies and procedures
- Ensure compliance with all Labour Legislation applicable to the Entity Interpreting, and conduct quality advice on ER / IR-related matters in accordance with the relevant legislation.
- Ensure enforcement and adherence to those legislation, policies and procedures by advising and monitoring management and staff

**Assist with organizational development initiatives**
- Support management with the implementation of organizational interventions and change management interventions where risks, operational or strategic business changes are identified by the business
- Facilitate the practical implementation of effective performance management based on company processes within the area of responsibility, with ongoing monitoring of the process to ensure that all related activities are conducted within the allocated timeframes
- Act as a change agent and role model, providing the support and effective mechanisms to implement major changes to the operations of the business
- Facilitate all team development processes, including workshops, exercises, or programs to enhance the cohesiveness of teams

**Reporting**
- Prepare accurate and timely talent reports as requested by management ensuring all statistics are accurate throughout
- Ensure timeous reporting and tracking of IR / ER-related matters
- Analyze reports and identify risk areas to be addressed through wellness initiatives
- Generate and issue ad hoc reports through data mining analysis to provide management with key statistics and trends identified and provide recommendations to act accordingly

**What we will love about you**

**Qualifications & Experience**
- A 3-year diploma or degree
- Minimum of 4 years' employee relations / industrial relations experience
- Solid knowledge of disciplinary and grievances procedures
- Solid experience in representing the employer at conciliation, hearings, and arbitration
- A proven track record in providing sound IR advice/guidance/support to an organisation and its employees
- Solid experience of the retail industry
- Ad

  • Senior Office Manager

    17 hours ago

    Southern Suburbs, South Africa Recruitment Solutions Full time

    If you are an experienced Office Manager that can manage a team, empower staff and see to all operational and logístical planning, this position might just be for you. **Requirements**: - Matric with a financial/office management qualification - Strong numerical skills - Ability to manage staff - Excellent communication skills - both verbal and written -...

  • People & Culture Manager

    6 days ago

    Southern Suburbs, South Africa Merand Corbett & Associates Full time

    The People & Culture Manager is responsible for managing the complete people function to establish an employee-oriented culture of excellent job performance that focuses on growth and development, empowerment, and productivity. You will establish and drive the Companies talent initiatives as well as lead all HR processes, from our Cape Town office and...

  • People Administrator

    6 days ago

    Southern Suburbs, South Africa Homechoice Full time

    **Purpose of the role** **Key Performance Areas** **_ More about the role:_** - Prepare New Starter documentation for submission to Payroll Department - Obtain new starter documentation and upload all documentation onto the HR System and ensure that they are complete as per the engagement checklist - Engage with all relevant departments i.e., ICT,...

  • Front Office Manager

    3 days ago

    Northern Suburbs, South Africa Valor reimagining hospitality Full time

    Brief: Job Title: Front Office Manager. Company: Valor Hospitality Partners recruiting for one of our hotel clients. Location: Cape Town, South Africa. **Job Type**: Full-Time. Looking for a highly motivated and experienced Front Office Manager who has a proven track record of delivering exceptional guest experiences? Valor Hospitality Partners, a...

  • Payroll Supervisor

    2 days ago

    Southern Suburbs, South Africa Staff Solutions Full time

    Western Cape, CPT - Southern Suburbs - Negotiable Cost To Company (Market related, Negotiable) Opportunity Available!! Our leading client in the Automotive Sector is looking to employ a Payroll Supervisor to join their dynamic team in Cape Town. **Purpose of the role**: - A Payroll Supervisor** oversees the payroll function in the organization** and...

  • Payroll Administrator

    17 hours ago

    Southern Suburbs, South Africa Staff Solutions Full time

    Western Cape, CPT - Southern Suburbs - Negotiable Cost To Company (Market related, Negotiable) Opportunity Available!! Our leading client in the Automotive Sector is looking to employ a Payroll Administrator to join their dynamic team in Cape Town. - Capture and process earning, deduction and allowance on the payroll system. - Validate that all site hours,...

  • Medical Secretary

    6 days ago

    Southern Suburbs, South Africa Cancercare SA Full time

    **Interpersonal Factor** - As a professional all services delivered needs to be in line with the Cancercare values, of CARE. Each task needs to be consistently executed whilst at all times displaying a positive influence on all stakeholders and within the general working environment. It is expected from the employee to deliver all tasks reflecting a...

  • Risk and Compliance Officer

    Found in: Talent ZA C2 - 2 weeks ago

    Southern Suburbs, South Africa HomeChoice Holdings Limited Full time

    Description homechoice is a leading South African homeware retailer. For over 35 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford. The ideal candidate for this role will be responsible for managing and monitoring a compliance and operational risk management framework,...

  • Risk and Compliance Officer

    17 hours ago

    Southern Suburbs, South Africa Homechoice Full time

    homechoice is a leading South African homeware retailer. For over 35 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford. **What you will love doing in this role** - **Meet department objectives by achieving performance metrics (targets) set** - Focus on identifying and driving all...

  • Group Quality Assurance

    6 days ago

    Southern Suburbs, South Africa Glasshouse Recruiting Full time

    Full Time _Southern Suburbs_, _Western Cape_ February 2, 2024 - March 2, 2024 Healthcare - Infection Prevention & Control Manager - Quality Assurance Manager **Job Overview**: **Requirements**: - Current registration with SANC as a General Nurse - Post Basic Diploma or equivalent in Critical Care, Infection Control and Occupational Health - Minimum 2...

  • Senior HR Business Partner

    17 hours ago

    Southern Suburbs, South Africa Homechoice Full time

    HomeChoice is a leading omni-channel retailer, delighting our customers with an innovative range of curated products on personalized terms. Our aim is to provide multiple, convenient and easy retail shopping channels to guarantee that we meet all our customer expectations. Responsible for providing specialist knowledge, skill and competence in attracting,...

  • Erm Officer

    6 days ago

    Northern Suburbs, South Africa Curo Fund Services (Pty) Ltd. Full time

    **Role purpose** The ERM Officer (IT) is responsible for managing and overseeing the risk management program for the organisation's information technology systems and processes in line with the Curo Risk Management Framework. The ERM Officer (IT) role involves conducting risk assessments, implementing, and monitoring controls, and ensuring that appropriate...

  • Medical Admin Clerk

    5 days ago

    Southern Suburbs, South Africa Cancercare SA Full time

    Ensure optimal workflow with regards to authorizations and payments Obtain authorization from medical aids for the patients’ Network Access fee and follow up fee from Icon medical aids. Responsible for the collection of payments made by patient and issue a receipt. Compile private quotations, Manage units Age analysis and keeping it to a...

  • Payroll Administrator

    2 weeks ago

    Southern Suburbs, South Africa Homechoice Full time

    homechoice is a leading South African homeware retailer. For over 35 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford. The purpose of the role is to capture, administer and reconcile payroll and related information accurately and timely to ensure employees are paid...

  • Financial Controller

    17 hours ago

    Southern Suburbs, South Africa Faircape Group Full time

    The Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications and an ISP, Utility Management and infrastructure installation, Property Management and related activities. The Faircape Group has an exciting opportunity for a **Financial Controller: Debtors & Invoicing...

  • Payroll Administrator

    Found in: Talent ZA C2 - 2 weeks ago

    Southern Suburbs, South Africa HomeChoice Holdings Limited Full time

    Description homechoice is a leading South African homeware retailer. For over 35 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.  The purpose of the role is to capture, administer and reconcile payroll and related information accurately and timely to ensure employees...

  • Utility Administrator

    3 days ago

    Southern Suburbs, South Africa Faircape Full time

    The Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications, Utility Management, infrastructure installation, Property Management and related activities. An exciting opportunity for an **Utility Administrator **has become available for our Inpower Management and...

  • Property Utility Manager

    17 hours ago

    Southern Suburbs, South Africa Faircape Full time

    The Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications, Utility Management, infrastructure installation, Property Management and related activities. An exciting opportunity for an **Property Utility Manager** **has become available for our Inpower Management...

  • Concierge

    1 week ago

    Southern Suburbs, South Africa Faircape Full time

    The Faircape Group operates 6 high-end retirement/lifestyle villages in the Western Cape. Locations of these estates are in Noordhoek, Kirstenhof, Tokai, Somerset West and Onrus. Tokai Estate seeks a** Concierge** to monitor visitors, ensure safety and access in accordance with company policies and procedures and to provide assistance to clients entering...

  • Administrator

    Found in: Talent ZA 2A C2 - 1 week ago

    Southern Suburbs, South Africa Dante Personnel Full time

    Minimum requirements: Minimum of Grade 12; tertiary education is advantageousProficiency in Microsoft Office (Excel, Word, PowerPoint) at an intermediate level3+ years' of experience in an administrative or related roleResponsibilities:Coordinate meetings with clients and suppliers, maintaining professionalismEnsure accurate data entry of client information...