Medical Admin Clerk

2 weeks ago

Southern Suburbs, South Africa Cancercare SA Full time

Ensure optimal workflow with regards to authorizations and payments

Obtain authorization from medical aids for the patients’ Network Access fee and follow up fee from Icon medical aids. Responsible for the collection of payments made by patient and issue a receipt. Compile private quotations, Manage units Age analysis and keeping it to a minimum.

**Interpersonal factor**
- As a professional all services delivered needs to be in line with the Cancercare values, of CARE. Each task needs to be consistently executed whilst at all times displaying a positive influence on all stakeholders and within the general working environment. It is expected from the employee to deliver all tasks reflecting a willingness to operate outside the scope of the job description as per operational requirements. The factors below cannot therefore be reviewed in isolation
- To display the company values: C - Compassion, A - Accountability, R - Respect, E - Ethics (CARE)

***Clerical Duties**
- **Registration of new patients and follow-up patients**:

- Capture the completed form on debtor’s software program, Eauth, NP Register, Profdoc/Mosaiq.
- Confirm patient details with each visit, correct if applicable
- Capture the consultation on the account and print a statement
- Check for any outstanding fees and collect the together with the days fee
- Must assist the receptionists as required, when needed
- Smooth workflow
- Timeous and accurate patient details
- Timeous and accurate debt collection
- Ensure accuracy
- Limit any time delays
- Promote a quality service rendered
- Stakeholder satisfaction
- Building capacity

***Financial Duties**
- MAC is responsible for all payments made in the unit (cash and credit card) and to issue an receipt
- These amounts must be deposited once a week
- The deposit slip with the receipts attached must be send to Head Office on a weekly basis
- Billing and reconcile Cremation forms
- Billing insurance forms completed by Oncologists
- Communicate terms and conditions of private quotations to patients
- Flag co-payments and ensure payment
- Registration of PMB conditions with Medical Aid
- Work through units age analysis and follow up on all outstanding fees

**Petty Cash**
- Management of petty cash
- Writing of receipts
- Upkeep of slips/records
- Prepare for banking
- Accuracy and optimal smooth workflow
- Timeous management of the petty cash
- Accurate stats and proof for Head Office

**Authorisation Process**
- Submit the completed Eauth for Network access fees and follow up fees for Icon patients to the medical aid
- Follow up on plans and send authorisation to Debtors department
- Responsible for re-auths and adjustments
- Document management
- Authorisations for Brachytherapy (Unit specific)
- Prompt and accurate process
- Minimal delays in the process for excellent private patient care
- Availability of stats for management
- Availability of recorded documents when needed as proof
- Smooth workflow

**Required minimum education**:
**Required minimum experience**:
2 Years; ICD-10 coding experience

**Required minimum work-related experience**

2 Years in medical field; working with ICD-10 codes

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