Internship: Application Support Analyst

4 months ago


Sandton, South Africa Discovery Ltd. Full time

**Business Unit**:Discovery Central Services**Function**:Business Analysis**Date**:5 Sep 2024Discovery - Invest
- Business Analyst Intern - Discovery Invest Systems - Reports About Discovery
- Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.
- About Invest

Discovery Invest is an ever growing fast-paced and dynamic environment that provides innovative products. This environment thrives on customer engagement and customer experience as well as mutually beneficial relationships with our brokers and other stakeholders. It is important for our employees to provide world class service to our internal and external clients, thereby ensuring long and sustainable relationships. An individual who is goal orientated, has the innate ability to critic complex business problems, able to provide analysis support throughout the entire project lifecycle, develop and deliver comprehensive solutions and processes within a mature investment management environment. Has extensive experience is refactoring system requirements, conduct exhaustive gap analysis and identify areas of improvement as well introduce process efficiencies.
- Key Purpose

To create specifications to meet/improve Operation requirements/processes. Projects involve the design/enhancement of all communications sent by Discovery Invest to clients. The incumbent is responsible for managing the development life cycle from inception to implementation.
- Competencies Required
- Excellent written and verbal communication
- Able to articulate, educate and clearly communicate ideas and requirements in a persuasive and compelling manner to various stakeholders
- Has detail-oriented focus when developing requirements specifications such as Business and Functional Requirements documentation
- Able to package solutions to deliver against a plan and responsible for outcomes
- Ability to manage roll out and post implementation processes
- Personal Attributes and Skills
- Drives Results
- Values Driven
- Optimistic
- Learns on the Fly
- Resilient
- Instils Trust
- People Savvy
- Problem Solver
- Resourcefulness
- Qualifications
- Matric
- BSc Computer Sciences / Information Systems or equivalent IT tertiary qualification
- BA Certification or BA Diploma or Advanced BA (Advantageous)
- Compass Training (Advantageous)
- Technical Knowledge and Experience
- A Minimum of solid 0 - 2 years Business Analysis and Integration working experience
- Proficiency in MS Office (MS Word, Excel, PowerPoint).
- Client and Broker communication
- Basic data analysis experience SQL
- EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.



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