Dispatcher

3 weeks ago


Durban, South Africa Stone Co. Granite & Quarts Wholesalers and Retailers Full time

Job Title: Dispatcher

Company: StoneCo

Location: Verulam

Job Summary:
**Responsibilities**:
Route Planning and Optimization:
Develop efficient and cost-effective delivery routes for transporting materials.

Optimize routes to ensure timely deliveries while maximizing resource utilization.

Communication:
Maintain constant communication with drivers to provide directions and updates on delivery schedules.

Act as a liaison between drivers, customers, and other relevant stakeholders.

Monitoring and Troubleshooting:
Track the progress of deliveries and address any delays or issues promptly.

Anticipate and proactively resolve logístical challenges to ensure smooth operations.

Documentation:
Keep accurate records of dispatching activities, including delivery schedules, delays, and route changes.

Prepare and maintain reports on transportation efficiency and performance.

Customer Service:
Address customer inquiries and concerns related to delivery schedules and transportation issues.

Ensure a high level of customer satisfaction through effective communication and problem resolution.

**Requirements**:
**Education**:
High school diploma or equivalent; additional education or training in logistics is a plus.

**Experience**:
Proven experience as a Dispatcher or in a similar logistics role.

Familiarity with transportation management systems and software.

Communication Skills:
Excellent verbal and written communication skills.

Ability to convey information clearly and concisely.

Organizational Skills:
Strong organizational and multitasking abilities.

Attention to detail and ability to prioritize tasks effectively.

Problem-Solving:
Ability to quickly assess and resolve logístical issues.

Team Player:
Collaborative mindset with the ability to work well in a team environment.

Adaptability:
Flexibility to adapt to changing priorities and work in a fast-paced environment.

How to Apply:
**Salary**: R7,000.00 per month

Ability to Commute:

- Durban, KwaZulu-Natal (required)

Ability to Relocate:

- Durban, KwaZulu-Natal: Relocate before starting work (required)


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