Fabric Dispatch Supervisor

6 months ago

Durban, South Africa Jonsson Workwear Full time

This role forms part of our 7 600m2 Northfield Raw Materials Warehouse, which houses our fabrics and trims to supply our manufacturing facilities in Lesotho as well as a state-of-the-art quality lab for fabric testing, employing first-class technology. Collaborating with, and supporting our customers is how we show our commitment to growing their brand along with ours.

The Fabric Dispatch Supervisor plays a key role in ensuring that all fabric is efficiently picked and dispatched in order to meet the bulk production needs of our factories to provide a brilliant workwear solution to our customers.

**The main responsibilities of the role include**:

- Supervise the Dispatch team and ensure all completed orders are handed over to the logistics company accurately and on time.
- Investigate and report on all service levels internally regarding picking through to dispatch.
- Communicate with external parties to ensure orders are delivered timeously.
- Investigate outstanding orders and ensure the oldest order is picked, invoiced, and dispatched accordingly.
- Ensure proof of delivery is submitted to the Finance team timeously.
- Ensure processes are followed across the Picking and Dispatch Teams.
- Work to tight deadlines in a demanding, high-volume warehouse.
- Proactively deal with queries, and escalate to the Warehouse Leader, where appropriate.
- Conduct regular spot checks are being done on all orders dispatched.
- Work closely with the manufacturing team to resolve any queries that may arise.

**The experience we’re looking for**:

- 3-5 years’ supervisory warehousing experience, ideally within large, modern FMCG or Clothing Retail DCs.
- Computer Literate using MS Office (including excellent knowledge of Excel).
- Syspro, WMS - Datascope and PowerBI systems are advantageous.
- Knowledge of Occupational Health and Safety policies and procedures.
- Valid driver’s license with own reliable transport.

**The type of personality that will excel**:

- Is organised, systematic, works to a plan and gets “stuck in” to get the job done on time.
- Prides themselves on their attention to detail.
- Meticulous about ensuring all admin is up to date, completely accurate and under control.
- Understands the importance of deadlines and can work accurately and efficiently under pressure and with a sense of urgency.
- Works well within a team and holds everyone accountable to their commitments.
- Uses their initiative, has their finger on the pulse, and is proactive in all that is required.
- Is fluent in spoken and written English with excellent communication and interpersonal skills.
- Is willing to do what it takes to get the job done including working extended hours.

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